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“1 rating is being too generous” 1 of 5 stars
Review of Il Giardino Hotel

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Il Giardino Hotel
Ranked #319 of 362 Hotels in Amsterdam
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“1 rating is being too generous”
1 of 5 stars Reviewed May 4, 2014

I booked the hotel for a friend and myself after reading the hotels website and the fact it was in an excellent location. Firstly the pictures are fake the reception is not a homely restaurant but a kebab shop. The staff were rude and hardly gave us a warm welcome.
The stairs are a lethal death-trap. We had a massive suitcase and of course they gave us a room on the first floor!
When we eventually arrived there was a cable plugged in across our door. The corridor stank of a mixture of sweat and musky cheap aftershave.
The room was dark and dingy the view was of a brick wall and if you looked out of the window you could quite clearly see the guy in the next room in bed so he could probably see us as well. The window didn't shut properly so every night we had a mosquito. The bed was comfortable but bedding was dirty my duvet wasn't even in the cover properly. Light switches didn't work and there was a mini bar type fridge just dumped next to the bed. The chairs round the table had some questionable stains on them.
The noise was horrific every night you could hear doors slamming, people walking up the stairs. Don't even get me started on the person upstairs moving furniture about every night for about four hours!
Was told there was a hairdryer in the room description there wasn’t one. One towel to last us four days. I'll give them props for the shower which was amazing but it flooded the wet room which would have been fine had the toilet been separate but you had to virtually dive in and swim to use the toilet if someone had just showered. Toilet seat was broken which meant when you sat on it you got flung off to the other side of the room. and the radiator was leaking. I was bitten something stupid (probably by bed bugs) and now have bites all over my arms
Oh you may have guessed from other reviews it was room number 25!
We cut our trip short by a day and changed our flights to come home early because we couldn't bare staying there another night!
We showed them the same courtesy they showed us and made sure we left the room in a bigger mess and slammed every single door possible at 6am in the morning!!
Avoid this hotel at all costs I’d rather have slept in one of the windows on the red light district than here!!

  • Stayed May 2014, traveled with friends
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank LinnieB1706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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301 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • Dutch first
  • English first
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English first
Lisbon, Portugal
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 30, 2014

my room was horrible, really dirty. Linen dirty, dirty walls and nuts walls. Would not recommend this Hotel to anyone. The bathroom was flooded after the first bath. The breakfast is very expensive and not made ​​you want to try. It had a refrigerator but not worked. The floor was littered with garbage, it seemed that not cleaned the room the previous guest. that horrible experience, I tried to not go there almost no time, just sleep.

Room Tip: Quadruple for 4 persons
See more room tips
  • Stayed April 2014, traveled with friends
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Review collected in partnership with BudgetPlaces

Helpful?
1 Thank Helder L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Amsterdam hotels

Amsterdam
1 review
2 of 5 stars Reviewed April 27, 2014

Nothing special to say. It is just average place to stay in Amsterdam if you have no other options at the moment. However, location is excellent. I am not really sure, I would like to stay at the hotel one more time.

  • Stayed April 2014, traveled with friends
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Катерина С
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 24, 2014

Going for a city break, I'm not usually bothered about where I stay so long as it is clean, comfortable and in a good location. This hotel is located within walking distance of everything you would need and makes it easy to get around Amsterdam. Unfortunately that's the only good thing I have to say about this place.

The hotel is above a 24 hour kebab shop (no problem), however most of the staff we encountered seemed to have no interest or knowledge of the hotel at all. There was building work going on as we were there ('painting' apparently, although it needs more than a lick of paint!), so a member of staff had to let us in through a side door which was annoying. Being woken up from 7:30 by building work was also a pain.

The room, well... Looked ok at first, until you actually go to use something. Fancy flat screen TV on wall, just a shame it has no aerial and the plug doesn't reach any socket! Nowhere to hang clothes. The bathroom looked newly decorated, however the toilet seat didn't fit the toilet and there was only one plug in the bathroom, covered in sealant so no plug could fit in it. It was more like a wet room where everything gets flooded when you have a shower. The most disgusting thing was the cleanliness. Blonde long hairs on the floor, hair clips on the floor (?), dust everywhere. The room wasn't cleaned once in four days, nor did we ever see a cleaner go into other rooms. We had the same towels and bedding this entire time.

Breakfast was OK. Just two slices of bread (I think it was supposed to be toast), one slice of ham and cheese, a fried egg and jam with coffee or tea. Nothing to shout home about but enough to put us on.

The hotel asks for a 10 Euro deposit too, which we didn't see when booking.

Since we have returned home, both me and my friend who was staying with me in the room have developed nasty bites on our bodies. Not sure if it's bed bugs but its enough to make me write this review and vow never to stay here again!

Room Tip: We stayed in room 25. Avoid!
See more room tips
  • Stayed April 2014, traveled with friends
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank LNJ86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
1 of 5 stars Reviewed April 23, 2014

It locates next to the Central station and Red light district but it was very dirty especially the walls!The service was good, but the breakfast quite poor. It had warm water and clean covers. For it's price wasn't good.


  • Stayed April 2014, traveled with friends
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Kalliopi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
1 review
3 of 5 stars Reviewed April 23, 2014

Friendly staff, excellent location for low-budget looking travellers. It's a very smart option for people who dont really care about room quality and services, but a place to bathe and sleep. It's in the center of Dam, so you easily go by foot everywhere, plus Centraal Station is like 2 minutes by foot. I wouldnt recommend it to families though.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with BudgetPlaces

Helpful?
Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed April 18, 2014

The tv did not work, there was nowhere to hang your clothes (back of a chair), there was no curtain on the window which had frosted glass, not that there was any view, it looked out onto an alleyway. there was only 1 pillow and a tiny cushion, it was after 3 attempts that I got a pillow which was the night before we were going home. The room did not get cleaned when we were out the room at all. We had to use the same towel twice. The 1st morning we woke to what sounded like a building site in the corridor outside our room. The staff just weren't interested in your requests. And to top it of they added an extra 10euros on to the price we already had on our confirmation paper, with no excuse or reason !!

  • Stayed April 2014, traveled with friends
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Il Giardino Hotel

Property: Il Giardino Hotel
Address: Prins Hendrikkade 97/98, 1011 AG Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Centrum , Binnenstad
Amenities:
Restaurant
Hotel Style:
Ranked #319 of 362 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Number of rooms: 37
Reservation Options:
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