for my partners birthday i thought id suprise him with a weekend away! Amsterdam was a place to go on the list & we have previoulsy looked at lots of hotels. However the groovy beds, and decorations really caught my eye in the pictures for this one! Very funky. Apart from the disaster of getting there due to flights cancelled (snow was mad), getting transferred onto the next day, & then arriving to the hotel to find out my reservation had been cancelled! the weekend away couldnt have started any worse!! I had already called the hotel as soon as i knew my flight was cancelled to let them know i would arrive the next day sometime in the morning! Ok we got there at midday... afterall the trains were also delayed, a very unhelpful lady sent us to amsterdam central where we then ended up paying for £45 for a cab!!! Got completly ripped off! (costs 7 euros on a tram for 24hours!!!) It was a disaster!!!! Anyway.. I werent to happy that my reservation has been cancelled when afterall i have paid in full, & i had called them! Luckily they managed to reinstate my booking. Working in a hotel myself dealing with reservations i certainly would give someone some time to arrive when they have never been to somewhere before, & certainly in snowy conditions!!! We was on 3rd floor, i did request a quiet room and this was right at the end of the corridoor which was spot on. When we walked in the first thing i noticed was a huge black skid mark across the laminated floors...could have been scrubbed away. (i know fussy right) Well even fussier..... getting into bed i discover a nice big whole in the sheets... so i can see the matress! im not being funny but i know for sure someone would have noticed it when they made the bed, so why not change the sheet ? I then smell a really disgusting smell!!! It was coming from my bed covers, it smelt like someones sweaty pit had been on the bed and either the sheets & cover hadnt been changed or it had soaked right through to the duvet cover!! It was grose!! however we found solutions and didnt stay in the room all the time!! Small things really make all the difference! The wallpaper looked as if it was stuck back up with bluetack too. Peeling down in the corners. I loved the style of the room, the plastic stools, red chair, bed was comfortable (2 singles-kept waking up stuck in the middle!) showers were hotter in the evening and colder in the morning, bathroom style was good & clean. Staff -We got directions of a man who was really helpful, knew tram times, where to go, gave us a map! Brilliant service! Housekeepers gave fresh towels which was nice. Didnt have breakfast, but did munch out a few times on the vending machines! Great idea when your in amsterdam! Travel- We got the tram everywhere in the end! literally up some stairs from the hotel, & just on the road side.. Takes 20 mins i would say to get to central. We ended up going to steinslein (something along these lines) a few times where we found some nice shops, people skating on the rivers! & a fantastic singer who preformed lots in the square where the tram stops! A nice place to chill out! Dam isnt to bad, seems slightly ruffer then the first place i mentioned. The hotel is now situated next to a small supermarket which must be new!! Sells some lush waffles!!!! When leaving to go back to the airport get the train! its only one stop, and a reasonable price! Would love to come back to amsterdam, would love to go back to the hotel if the rooms were at a better standard! Its a shame because the interior is so nice!! just needs looking after!!!!