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Reviewed October 22, 2017 via mobile

The only problem with this hotel is every time I try to stay in it it’s fully booked, it’s the only place I want to stay in Amsterdam. It’s close to everything and easy to find when you come back with a few drinks in you. Oh they have an amazing restaurant also, if you don’t want to you don’t even have to leave.

Stayed: December 2016, traveled as a couple
Thank Sethme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amrath A, General Manager at Grand Hotel Amrath Amsterdam, responded to this reviewResponded October 26, 2017

Dear Sethme,

I am happy to hear that you enjoyed your stay with us here at the Grand Hotel Amrath Amsterdam! We are delighted to hear that you choose to return to us ( provided we our occupancy allows it) and that our convenient location and our welcoming restaurant are to your liking!
We hope to be able to welcome you back soon! For your next potential visit, make sure you book with us directly for the best rates and most complete information on the hotel and its surroundings. You can do so either via email reservations@amrathamsterdam.com or via our website.
With kind regards,

Maarten van Nigtevegt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2017

One of my favorite hotels, but had a disappointing arrival. Instead of the nice reception-office (now the concierge's) there are now three booths (for lack of a better description) in the lobby, with no privacy, and no service! We arrived very late and had to wait, only one booth was staffed. I asked for help from the office (occupied by 2 staff idly chatting) and was told a colleague would assist us. After waiting still longer I asked the bell-hop if we couldn't have some service, which resulted in the women in the office, being very surly, coming out to the booths, and going between the two empty booths without a look in our direction and no help whatsoever. The young lady, there in the first place, became free and checked us in. Fortunately all was redeemed the following day when the concierge took the time to see to our needs and was particularly helpful and courteous. So still one of my favorites, great location, nice rooms, plus a most helpful and charming bell-hop!

Stayed: October 2017
Thank GWhizToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amrath A, General Manager at Grand Hotel Amrath Amsterdam, responded to this reviewResponded October 26, 2017

Dear GwhizToronto,

Thank you for sharing your experience with us and other on this site!
We are delighted to hear that you chose to stay with us once again! Having said that, I am sorry to hear about the disappointing experience you had with our Front Desk team upon arrival. This is not in line with the 5 star level service that we aim to provide here at the Grand Hotel Amrath Amsterdam. Please accept our apologies for the inconvenience caused to you. I will make sure to communicate this to the Front Office Manager to look into this.
I'm pleased to hear that at least our concierge and porter were able to assist you in a helpful and courteous manner and that the remainder of your stay with us was pleasant.
We hope to be able to welcome you back soon! For your next potential visit, make sure you book with us directly for the best rates and most complete information on the hotel and its surroundings. You can do so either via email reservations@amrathamsterdam.com or via our website.
With kind regards,

Maarten van Nigtevegt
General Manager

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Reviewed October 21, 2017

This was the highlight of our visit to Amsterdam. The hotel is centrally located with great history and character. Staff were friendly and attentive (Not much from the front desk though). Overall a great experience nevertheless, will definitely come back to this hotel if I ever visit Amsterdam.

Room Tip: Luxury room for a mid range price
  • Stayed: July 2017, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Faisal N A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amrath A, General Manager at Grand Hotel Amrath Amsterdam, responded to this reviewResponded October 25, 2017

Dear Faisal N A,

We thank you kindly for sharing your positive comments with us! How nice that our location was convenient for your plans in our beautiful city of Amsterdam.
How nice that our location was convenient for your plans in our beautiful city of Amsterdam and that our historical building was to your liking.
We appreciate your positive comments on the friendliness and helpfulness of our staff team.
We are thrilled to hear that you would be happy to stay with us on your next potential stay in Amsterdam and we look forward to welcoming you back! For your next potential visit, make sure you book with us directly for the best rates and most complete information on the hotel and its surroundings. You can do so either via email reservations@amrathamsterdam.com or via our website.
With kind regards,

Maarten van Nigtevegt
General Manager

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Reviewed October 20, 2017

I adored the architecture and old world deco charm. The room was large and beds very comfortable for European standards and looked just like photos. We truly appreciated the extra amenities - spa robe, slippers, free mini bar and fast wifi. The staff was incredibly friendly, helpful and professional. This was truly a memorable stay and I - thank you.

  • Stayed: October 2017, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank LALAW64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amrath A, General Manager at Grand Hotel Amrath Amsterdam, responded to this reviewResponded October 25, 2017

Dear LALAW64,

Thank you for sharing your experience with us and other on this site!
I am happy to hear that you were able to appreciate the historical charm of our monumental building. How nice to hear that you were happy with the room allocated to you with its comfortable bed, fast WiFi and complimentary minibar!
As for your comments on our staff team, I will make sure to pass your compliment on to them, they will be happy to know that you enjoyed their service!
We hope to be able to welcome you back soon! For your next potential visit, make sure you book with us directly for the best rates and most complete information on the hotel and its surroundings. You can do so either via email reservations@amrathamsterdam.com or via our website.
With kind regards,

Maarten van Nigtevegt
General Manager

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Reviewed October 19, 2017

I stayed in the Amrath for 2 nights, just passing through Amsterdam on the way back to the States. The Amrath is located just a 6-minute walk from Amsterdam's Centraal Train Station. Not only that, but many trams and the metro to travel throughout Amsterdam is located just in front of the station.

The friendly front desk staff checked me in quickly and efficiently. I was very surprised when opening the door to my room. The room is huge by European and even American standards, with 12-foot tall ceilings, king size bed and both a 6-foot tub and a separate shower. The atmosphere, to me, felt like something out of a 1920's movie with an old world charm type of atmosphere.

I didn't have a chance to use all the facilities but did check them out. There is an indoor pool (a rarity in Amsterdam), sauna, spa, and hot tub, which was out of commision for some reason at the time of my visit. All looked top of the line, but this is from appearance only, since I didn't take advantage of them due to my short stay.

I would definitely stay at the Grand Hotel Amrath again.

  • Stayed: October 2017, traveled solo
    • Value
    • Cleanliness
    • Service
Thank terryhall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amrath A, General Manager at Grand Hotel Amrath Amsterdam, responded to this reviewResponded October 20, 2017

Dear terryhall,

We thank you kindly for sharing your positive comments with us!
I am happy to hear that you enjoyed your 2 nights stay with us here at the Grand Hotel Amrath Amsterdam. I'm pleased to hear that our central location close to the train station was convenient for you and your plans in Amsterdam and that our staff was able to make you feel welcomed upon check in.
How nice to hear that you were happy with the spacious room allocated to you with its king size bed and large bath. As we ourselves are so proud of it, it is always a treat to learn from that one of our guests was able to appreciate the historical character and unique charm of our monumental building.
We hope to be able to welcome you back soon, for a chance to try out our Spa Wellness facilities! For your next potential visit, make sure you book with us directly for the best rates and most complete information on the hotel and its surroundings. You can do so either via email reservations@amrathamsterdam.com or via our website.
With kind regards,

Maarten van Nigtevegt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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