I had written a very good review about the Amrath last year. I have been there again 3 times since and each time was less good than before. First of all: the service. A very small room for the reception, most for the time one person, very slow, had to wait 30 minutes once in order to be able to check in. We got once 2 single beds. We asked to change room which was not possible so we were promised "right away" a mattress to cover the gap between the beds, but we are still waiting for it... The free mini bar is poorer each time we go also. As far as the hotel itself is concerned, it stinks more and more. The carpets in the halls, especially at level -1 and next to the pool itself there is a smell. The cleanliness is also doubtful: when I went beginning of Jan, there was a chewing gum next to the stream of the pool...when I went back 2 weeks later, the chewing gum was till there!!! The breakfast is also not great: everything is cold (eggs, sausages...) and the pastries (doughnut etc) are dry. Disappointing in such a wonderful place and in a 5 star hotel!
- Official Description (provided by the hotel):
- Grand Hotel Amrath Amsterdam is a five-star deluxe hotel situated in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms and suites, offering complimentary wireless internet, free minibar with alcoholic and non-alcoholic drinks and free entrance to the Spa & Wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more less
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