This was the last hotel we visited on our 6 week trip in Europe. We had booked this hotel due to it's location and because we were hoping for a bit of luxury before our journey home. While we were quite pleased with the location and found the building to be very architecturally interesting, our room and the service provided was not 5 star, in our opinion and as noted by others. As there is not a registration desk checking in is a little unusual. You are ushered into a room containing two people who take your information and an exorbitant deposit (300 euros) on a pre-paid room. The deposit seems more unusual as their well stocked mini bar is free. Once registered we made our way to our room which was small and the furniture was awkwardly arranged, not very functional. We had difficulty unpacking due to lack of storage and had to rearrange furniture to actually use the space that was available. Once most of our unpacking was complete we attempted to use the television only to find that it was missing its power cord. We called down to the desk to have this matter rectified but over an hour later no one had bothered to visit our room. That being said the bathroom was a good size and well equipped with nice toiletries. We did have a chance to use the swimming pool and we both found it to be quite nice and well maintained. While not the worst hotel we ever stayed in, considering the price we paid it does not stack up to other five star properties that are roughly the same price or less.
- Official Description (provided by the hotel):
- Grand Hotel Amrath Amsterdam is a five-star deluxe hotel situated in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms and suites, offering complimentary wireless internet, free minibar with alcoholic and non-alcoholic drinks and free entrance to the Spa & Wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more less
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