The hotel is housed in a beautiful historic building with amazing architectural features. It is well positioned for the train station being just a few minutes walk away. The staff were very pleasant at all times. The room was quite large for a city hotel. The beds were extremely comfortable and the noise from the street didn't disturb us at night even though our room was on ground level facing a busy road. Free wifi was a bonus.
However, this is not a 5* hotel. It is a 4* at best. There were just three clothes hangers in the small wardrobe + 3 skirt/pants hangers. There were no hand towels in the bathroom. The vanity counter in the bathroom was badly stained which made it look dirty. Breakfast was expensive & the food dishes in the buffet weren't refilled often enough so choice was quite limited. One of the napkins on our table had a large stain on it & a cup was also stained. The red carpet on the corridor outside our room was frayed and creased which was a trip hazard. Not at all what I expect from 5* hotel. Sound proofing within the hotel is not good. We were disturbed each night by loud conversation and laughter from an adjoining room that went on quite late. Our minibar wasn't restocked after the first day & when I asked housekeeping I was informed I would have to pay for any further juices I required. Finally, from a location point of view the station, red light district and Dam Square are all within a few minutes walk but I would recommend to stay in the more southerly canal belt which is a much more attractive area.
Sadly, I won't be back to the Amrath.
- Official Description (provided by the hotel):
- Grand Hotel Amrath Amsterdam is a five-star deluxe hotel situated in the monumental Shipping House. You can find us on the Prins Hendrikkade in the city center at only 500m from Central Station and 1100m from Dam Square. We have 165 rooms and suites, offering complimentary wireless internet, free minibar with alcoholic and non-alcoholic drinks and free entrance to the Spa & Wellness center. Facilities furthermore include restaurant Seven Seas, meeting rooms and a bar/lounge. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Priceline, Cheap Tickets, Expedia, Booking.com, Agoda, Hotels.com, Orbitz, TripOnline SA, Cancelon, Hotwire, HotelQuickly, Evoline ltd and getaroom.com so you can book your Grand Hotel Amrath Amsterdam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.