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“Nice hotel if you don't mind the bus trip to Centraal station”

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WestCord Art Hotel Amsterdam
Ranked #44 of 366 Hotels in Amsterdam
Certificate of Excellence
danbury
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice hotel if you don't mind the bus trip to Centraal station”
Reviewed August 29, 2012

Stayed here late August. Nicest hotel of the 3 I stayed in while in Europe. Wifi in the room is nice. Fridge is also a plus to keep waters cold. The room was clean. The hotel is a 10 minute bus ride to the center of Amsterdam, which is great if you want quiet. If you want to be in the center of it all spend a little more and get a hotel near Centraal Station. The pool was disappointing. While there are two and they are HUGE I wish they let travelers know ahead of time it is a public pool. We went to go use the pool to find a long line before it even opened at 12. I then found out it was public and realized my idea of sitting my a relaxing, beautiful, quiet pool was gone! Amsterdam is awesome and I can't wait to go back. While this was an great hotel I'll get one closer to the center of the city.

  • Stayed August 2012, traveled as a couple
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Helpful?
Thank phrecklephace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenjaminTam, General Manager at WestCord Art Hotel Amsterdam, responded to this review, September 3, 2012
Dear phrecklephace,

Thank you very much for taking the time to comment on your recent stay.
We will review all sites and adjust our texts concerning the pool where needed.

Best regards,
Benjamin Tam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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London, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 27, 2012

Very clean, tidy, modern and new. However, the room was tiny. A miracle of planning to get a bed and bathroom into such a small space. Don't take a cat, you won't be able to swing it. The light switches were on the headboard below the pillow level so you turn on the lights in your sleep! Who thought of that one. Staff were not interested at all, apart from talking to each other. Very little to recommend here, struggling for something positive to say apart from clean and tidy.

Room Tip: If you choose a room on a low floor at the back of the hotel, you can watch the red light district g...
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  • Stayed June 2012, traveled as a couple
    • Value
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Helpful?
2 Thank babycake67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenjaminTam, General Manager at WestCord Art Hotel Amsterdam, responded to this review, September 3, 2012
Dear babycake67,

Thank you very much for commenting on your recent stay with us.
I am very dismayed to read you comment and would like to get in touch with you.
Please be so kind to send me your details via benjamin.tam@westcordhotels.nl.

In any case, your comments will be discussed with the department heads involved to adjust procedures and service.

Best regards,
Benjamin Tam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed August 26, 2012

The hotel location is less than 10 minutes from the busy city center, or Central Station, by bus numbers 22 and 48 -both of which are frequent and on time (Hempoint stop). In fact if you train in from Schipol, you can get off the train at Sloterjidk station and catch bus #48, going towards Central Station. Although by first impression the hotel is somewhat lacking in curb appeal, it is nestled up against a wooded bucolic area which encompasses an outdoor swimming pool complex, the Brediusbad. Admission to the swimming pool is complementary for guests staying at the hotel. Personally I have enjoyed taking advantage of this perk and going for the daily 7-9 am adult session. (There were about 20 hard-core swimmers each morning who braved the quite chilly water - but hey where else can you swim in the nude open-air in the middle of a large city?) The hotel itself is modernistic in construction and decor. We were on the 3rd floor in the 4-star wing and once we closed the door we could hardly hear anything from outside the room. Our room was clean and free of odor. The bed was comfortable. We were most impressed with the beautifully-finished and amply-stocked bathroom which consists of a shower and a tub, and a big sink. The toilet is in a separate closet. By most people's account Amsterdam was in the middle of a historic heat wave while we were there, but the air-conditioning kept us comfortable during the entire time. Housekeeping staff and the front desk staff were terrific. Checking-in and checking-out were smooth and efficient. In addition, the front desk staff were most helpful and accommodating - they let us check in as early as 9 am - just as we got off the transatlantic flight. The free Wi-Fi worked flawlessly. Overall I would highly recommend this hotel - a great value for the price we paid.

  • Stayed August 2012, traveled with family
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Helpful?
Thank Hak W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenjaminTam, General Manager at WestCord Art Hotel Amsterdam, responded to this review, September 3, 2012
Dear Hak W,

Thank you very much for your nice words and review.
We are looking forward to welcome you again!

Best regards,
Benjamin Tam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New England
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 23, 2012

We stayed 5 nights August 2012 and were very pleased with all aspects. Here are some things you should know if considering this hotel:

Location - around 12-15 minutes from Centraal on bus 48, it stops right at the hotel, exit for "Gempoint". You can also take # 22 but have to walk further to the hotel, too far with luggage. Since it is away from the crowded tourist area it is quiet and more restful compared to staying in central Amsterdam and you get a better return for your lodging dollar, a 4-star for less price compared to the city. There is a market close by, just take bus 48 and go 2 stops toward the city for the Albert Heijn market. In the area of this market are several places to eat and drink (less costly than downtown). We enjoyed the Mensjelief Cafe a few times, they had very good bitterballen (fried croquette balls) that go well with beer while waiting for your meal. Across from the cafe is a new cheesemonger and we brought home some nicely aged farmhouse gouda.

Rooms - we had an XL room in the 4-star section. The beds were extremely comfortable and the layout is very good, like a small suite. The entrance area is roomy enough to store a suitcase and keep your shoes there, adjacent to this are the toilet room and the separate bath / shower / sink room then a doorway leading to the bedroom. There is a mini-bar but it is not convenient to use for your own food and drink so that is an item that can be improved on. The rooms are air conditioned and we stayed comfortable during a 32+ degree heat wave. Room service people are considerate and brought towel changes upon request since we had the "do not disturb" sign up due to jet lag.

Etc.- The bar serves reasonably priced beer with a good selection and the food isn't so overpriced as mentioned by some other reviewers and it's of good quality. There are complimentary laptops for public use with a printer attached to one of them and there are espresso machines for 2 euro. The hotel ordered our taxi back to the airport and it's a flat rate of 40 euro and well worth it. There is a large public pool adjacent to the hotel, right behind the property, it provides a good backdrop to the outdoor bar area and is not intrusive. Everything in this property is clean and maintained as you would expect from a 4-star facility.

A special thanks to Benjamin Tam the hotel manager. I had communicated our unforeseen flight delays (2 days worth) and he kindly arranged a room upgrade and sent a bottle of prosecco with snacks as a welcome gesture after the tough trip knowing we were a little frazzled. Later at the hotel's bar he walked up and introduced himself and he turned out to be both personable and professional as was the other staff members we interacted with such as Marieke.

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
1 Thank justvisiting_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenjaminTam, General Manager at WestCord Art Hotel Amsterdam, responded to this review, August 27, 2012
Dear justvisiting_9,

As already written to you by e-mail, also a special thanks via Tripadvisor for your kind words.
I am happy to reas that you have enjoyed your stay with us!
It was our pleasure to give you an upgrade! We are looking forward to welcome you again soon!

Best regards,
Benjamin Tam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, England, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 23, 2012

We stayed at this hotel for 2 nights from 20/08/2012 - 22/08/2012. Staff are professional and helpful, rooms are clean and a good size and the hotel is about 20 - 30 mins walk into Amsterdam Centre, by bus on the 22 which is about 2mins away from the hotel it takes 10mins bus ride to the town centre. The service at the hotel was brilliant and the bed was super comfy, this is great value for money. I would certainly stop at this hotel again when travelling to Amsterdam. My only concern is the company that the hotel use to clean their bed linen, towels etc, is letting the down, this of course is not the hotels fault, but something management at the hotel should look into. Other than that we had a fantastic time at this hotel.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deejay Mystikle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenjaminTam, General Manager at WestCord Art Hotel Amsterdam, responded to this review, September 3, 2012
Dear Deejay Mystikle B,

Thank you very much for your review.
Your comment concerning our linnen supplier was the second one in short period.
This has been discussed with them and procedures will be changed!

Thanks again,
Benjamin Tam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 23, 2012

Westcord art hotel is almost perfect. We stayed two nights from the 20th to the 22nd of August. The staff were very efficient and helpful. The hotel room was very clean and well presented with a view of the terrace and outdoor swimming pool. The brasserie (restaurant) was very pleasant and the service in the restaurant was typically Dutch; helpful if not overly friendly. This suited us nicely. My only concern on the first night was that the towels were creased so not pressed. on the second night we found that the sheets were dirty even though the dustbin had been changed, used tea and coffee facilities had been replenished, used cups were washed, the bed had been made and the bathroom was clean. It seems the hotel's launderer is letting them down. That said, when we complained, they replaced the sheet straightaway. Everything a hotel should do, Westcord did well, even the location was good. We chose to walk into town which takes 20-30 mins and takes you through the very lovely westerpark and a quaint little vegetable market by Haarlemerplein. If only their laundry was better...

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yinka Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenjaminTam, General Manager at WestCord Art Hotel Amsterdam, responded to this review, August 27, 2012
Dear Yinka Y,

Thank you very much for taking the time to comment on your recent stay with us.
I am very dismayed to read your comment on our laundry service which we will definitely discuss with our supplier.

Please accept our sincere apologies for this!

Best regards,
Benjamin Tam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 17, 2012

First day arrived with no warm welcome, one staff was keep talking with another! No signs of noticing. The room size was good, with mystery noise of every 3 minutes was annoying! The cleanness for rooms needs to be imporved, toilet wall was not well cleaned, all towles and bed linen are with strong smell! Sofa with heavy dust! Hotel only have very soft signle beds in a big frame! The location with public transportation to the city center was a good point. Free Wifi is another advantage of this hotel, but renting a bicycle for 15 euro per day is too expensive! Swimming pool is big, due to the weather we did not check it out!
Amsterdam is an interesting city, we would like to come back once but not in this hotel!

Stayed August 2012, traveled as a couple
Helpful?
1 Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenjaminTam, General Manager at WestCord Art Hotel Amsterdam, responded to this review, August 21, 2012
Dear Michael W,

Thank you very much for taking the time to comment on your recent stay with us,
I am very dismayed to read that you did not feel welcome and recoginized at check-in.
This certainly does not reflect our standards and policies.
Please accept my sincere apologies for this.
It would be of great help to send me a short e-mail with your room number so I can investigate your comment on the cleanliness of your room.
You can reach me via benjamin.tam@westcordhotels.nl.
Naturally I also apologize for this fact on forhand.

Your sincerely,

Benjamin Tam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about WestCord Art Hotel Amsterdam

Property: WestCord Art Hotel Amsterdam
Address: Spaarndammerdijk 302, 1013 ZX Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Family Hotel in Amsterdam
#31 Romantic Hotel in Amsterdam
#48 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — WestCord Art Hotel Amsterdam 3*
Number of rooms: 190
Official Description (provided by the hotel):
WestCord Art Hotel Amsterdam is on the edge of the old centre of Amsterdam, 10 minutes by public transport. The hotel is on the border of Spaarndammerbuurt which is renowned for the world famous Amsterdam School-building 'Het Schip', making it a wonderful area with much to discover. The hotel is easily accessible by car or public transport (bus 22, stop Hem-point). Art Hotel Amsterdam has 190 modern hotel rooms, all with free WIFI internet. In the public areas is an art gallery of the famous Dutch artist Herman Brood. Also in the rooms you will find art above your bed. The Art Brasserie is open daily for a la carte breakfast, coffee to-go, lunch, drinks and dinner. Next to The Art Brasserie is restaurant The Gallery, also used as breakfast restaurant. Adjacent there is an outside terrace with bar and a public open air swimming pool. ... more   less 
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Also Known As:
Tulip Inn Amsterdam
Amsterdam Tulip Inn

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