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“The friendly bar staff made our stay fabulous”

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Movenpick Hotel Amsterdam City Center
Ranked #48 of 364 Hotels in Amsterdam
GreenLeadersPlatinum level
Marion, North Carolina
Level Contributor
138 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“The friendly bar staff made our stay fabulous”
4 of 5 bubbles Reviewed July 11, 2013

I arrived in Amsterdam with double pneumonia, and stayed for 2 days of rain. We were with Viking River Cruise Line and they booked this hotel. Upon arrival the desk staff was snippy and I was sick and very tired from the flights and being left at the airport for 3 hours, instead of being picked up as we should have been (Viking's fault). They wanted to charge us 65 Euros EXTRA to get a bed (9:30am) right away but we'd already paid $500.00 each to Viking for our stay in Amsterdam (which included hotel and walking tour but it was too rainy for that--not their fault but an expensive stay). When we got our regular room at 1pm we crashed until 5pm and woke hungry. With the rain, going out wasn't an option so we ate in the bar (which was pretty quiet) and the wonderful staff there (and their recommendations) brought smiles to our faces. In fact all the staff other than the front desk was great! It is next to the music hall and walking distance to the Viking boats so it was a good location as well.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
1 Thank satorigal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Movenpick Hotel Amsterdam City Center, responded to this review, July 12, 2013
Dear satorigal,

Thank you for your feedback with regards to your stay in our hotel. We are sorry to read that you were sometimes disappointed by our staff and service and apologize for any inconvenience you might have experienced. I hope you have recovered in the meantime from your pneumonia.
This kind of feedback helps us re-examine some internal processes and procedures so that we can continue to strive to improve the quality of our service and operations.
Regarding the extra payment for an Executive Suite, we offer these upgrades when the original booked room is not yet ready upon a guest's early arrival.
I am happy to read our bar staff put a nice smile on your face!

We hope to welcome you again in a near future.

Kind regards,

Daniël Kaan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,865 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Washington DC, District of Columbia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 10, 2013

My cousin and I did an Europe tour and Amsterdam was our last destination. We stayed at Moevenpick for 2nights, and we loved the fact that it is at a great location, reasonable price, a walking distance to canal cruise, royal palace, central station and nightlife. I will definitely stay at this hotel again.

  • Stayed August 2012, traveled with friends
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Helpful?
1 Thank Bella_Donna_dc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Movenpick Hotel Amsterdam City Center, responded to this review, July 12, 2013
Dear Bella_Donna_dc,

We thank you for your positive review and are happy that you enjoyed our hotel and your stay.
Please inform us when you make new travel plans. We will be happy to see you again.

Kind regards,

Daniël Kaan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trumbull, Connecticut
Level Contributor
69 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed July 8, 2013

My wife and I stayed here for three nights before our cruise departed out of Amsterdam. While some people would argue it is not in the middle of Amsterdam, we absolutely LOVED the location. It was a very easy walk to the center of the city (train station), and it was absolutely PERFECT for a location before our cruise. The hotel is practically connected to the cruise terminal, so all we had to do was awake in the morning and walk our luggage 50 feet (no exaggeration) to the cruise terminal. As a matter of fact, we did not even have to go utside to do this - there was a walkway from the hotel to the luggage drop-off location at the terminal.

I would HIGHLY RECOMMEND this hotel for anyone who is taking a cruise out of Amsterdam. If you are simply visiting the city, the convenience of the location may not be as a rewarding for you.

Finally, our view was tremendous. We were overlooking both the water and the city! We awoke on the morning of our cruise to look out our window and see out ship waiting for us.

  • Stayed August 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Anthony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Movenpick Hotel Amsterdam City Center, responded to this review, July 12, 2013
Dear Anthony G,

We were pleased to learn that you enjoyed your stay with us and that we met your expectations (and more!). The hotel is indeed an excellent starting point when travelling by cruise, or simply to enjoy the quietness and beautiful views our hotel has to offer.
If you decide to rediscover Amsterdam in the future, we look forward to welcome you again.

Kind regards,

Daniël Kaan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

I had a forced overnight in Amsterdam following a tour of the Ukraine and stayed at the Moevenpick Hotel in Amsterdam. There are not enough nice things to say about it. My room was lovely and spacious, the bathroom was large and modern, and the view was spectacular. I was on the 15th floor and had a panoramic view of the water and the city. The staff spoke excellent English, most without an accent, and they were all very polite and gracious.

I was dead tired having gotten up at 3am, and i hadn't gotten to the hotel until about 1:45pm, so I decided to have a shower and rest, but I learned there was a free shuttle from the hotel to the main train station right near Dam Square.

in the morning there was a buffet breakfast which was included in the price of the hotel. What a spread; the food was fresh and delicious, the coffee was great and the selection was unbelievable. I was too tired to work out but there were facilities. However, I do not know if there was a pool and spa.

I'd return here.in a heartbeat if I travel to Amsterdam again.

Room Tip: Ask if they can give you a room on an upper floor with a great view at no extra charge. I did and w...
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  • Stayed July 2013, traveled solo
    • Value
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    • Service
Helpful?
1 Thank harplute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Movenpick Hotel Amsterdam City Center, responded to this review, July 9, 2013
Dear harplute,

Thank you for taking the time and share your positive feedback with us. We are happy to read you were pleasantly and unexpectedly surprised regarding your stay.
If you decide come to Holland again, please visit us again.

Kind regards,

Daniël Kaan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Great Malvern, United Kingdom
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

Just stayed here for a weekend as a couple. we found the location great for the Central Railway Station, 10 minutes walk or there's a shuttle bus when your feet are tired.
Rooms are light and airy and immaculately clean. Staff friendly and helpful.
Only minus points for us were it is slightly out of the way from the city attractions- you need a tramcar pass to get about (But this is compensated for by the open aspect and the views, which you don't get with a more central location), and the lifts seem to have a mind of their own! that was OK for us as we were on holiday, but for a business trip it might irritate a little.
But I am really nit-picking. If you want a modern clean hotel in Amsterdam near to the train station, and with a car park right in front, then you cant go wrong with the Movenpick.

Room Tip: As for a high level room with river view, most rooms have this but it doesn't hurt to be sure!
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank TopFrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Movenpick Hotel Amsterdam City Center, responded to this review, July 8, 2013
Dear TopFrog,

Thank you for sharing your positive feedback with us. We are pleased to read you enjoyed our facilities and the friendliness of our staff. Indeed, we are located just outside the city center on the banks of the river "IJ", easily accessible with our free shuttle bus from central Station.
(advance reservation requiered).
We look forward welcoming you again,

Kind regards,

Daniël Kaan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sevenoaks, England, United Kingdom
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed July 7, 2013

This hotel wasn't originally what we were thinking when we booked our city break; we wanted something small and unique, we were too late in planning though. This hotel is great though, it does exactly what it says on the label with exceptional staff. We upgraded to an executive room, which gave us free mini bar - beer and water. The free breakfast buffet was super and choice was varied and fresh. Rooms were clean, modern.

Keep in mind it has a business conference feel so low on charm. Location is one stop along tram 26 or 5 minute walk to central station which was ok but we were out every night until early hours so had to take a taxi which was a rip off.

Room Tip: Spend the extra ££ and upgrade your room
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tanya O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Movenpick Hotel Amsterdam City Center, responded to this review, July 8, 2013
Dear Tanya O,

We appreciate your positive comments regarding your recent stay with us. We are indeed located just outside the city centre, offering a relaxed and peaceful stay with beautiful views.

This kind of feedback is much appreciated, we are happy you enjoyed the service of our staff as well as the overall facilities the hotel has to offer.

If your travel plans bring you back to Amsterdam, please visit us again.

With kind regards,

Daniël Kaan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed July 5, 2013

We were booked into the Moevenpick as an extension of our Viking River Cruise. Although a 5 minute walk to the Central train Station and 10 minutes to center city, Amsterdam is a great city for walking. Our room was lovely, modern, spotless and bright. We had a great view of the city and the port- an Aria cruise ship was docked alongside. Service was excellent. We had terrific breakfasts, and an excellent dinner at the restaurant. The bar/lounge was ver comfortable with excellent drinks.
I would stay there again anytime.

Stayed March 2013, traveled as a couple
Helpful?
3 Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerAmsterdam, Manager at Movenpick Hotel Amsterdam City Center, responded to this review, July 8, 2013
Dear Billy C,

We hope you had a pleasant boat tour with Viking Cruises and are happy you stayed in our hotel. Thank you for your (more than) positive feedback with regards to our location, beautiful views, our breakfast buffet, restaurant and good service.

Anytime your travel plans bring you to Holland, please visit us again.

Kind regards,

Daniël Kaan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Movenpick Hotel Amsterdam City Center

Property: Movenpick Hotel Amsterdam City Center
Address: Piet Heinkade 11, 1019 BR Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Eastern Docklands (Oostelijk Havengebied)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Amsterdam
#21 Business Hotel in Amsterdam
#35 Romantic Hotel in Amsterdam
#35 Luxury Hotel in Amsterdam
#40 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Movenpick Hotel Amsterdam City Center 4*
Number of rooms: 408
Official Description (provided by the hotel):
Welcome to the Movenpick Hotel Amsterdam City Center. With a prime location in the city of Amsterdam, this elegant hotel is the ideal venue for your executive travel, meeting and conferences or private ventures in matters of art and culture. ... more   less 
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Also Known As:
Moevenpick Hotel Amsterdam City Amsterdam
Movenpick Hotel Amsterdam

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