The accommodations and staff at the Park Plaza Vondelpark far exceeded all expectations and made my stay in the city of Amsterdam the best of my eight city European tour. I would say the 50 euro upgrade was worth every penny! Aside from the upgraded accommodations(awesome tub!) and higher speed Internet connection that allowed me a reliable and fast connection so I could Skype with my family and friends at home, it allowed me a metro card for th length of my stay and the staff was well versed in local attraction locations and were able to give me reliable instructions on which lines to take which they marked on a map. This alone probably saved me more than the upgrade cost in cab fares. The staff was great at having cabs arrive dependably and on time when they were required too though. The ease and low cost of moving about the city was one of the things that made my stay so great and I got to see and do Everything I planned and more, thanks to the staffs helpful guidance in this area.
Now for the kicker, just before I departed I discovered (due to a staff comment) that the airline I was flying to Rome on had different and stringent luggage requirements and I had to repack all my bags to distribute the weight differently. It was a blessing I they mentioned it, because I would have been repacking in the airport had they not informed me of the issues that I might and did face. Anyway while I was repacking I pulled my laptop out of its case to double check the airlines rules and then got super rushed, as the cab the staff had arranged for me had arrived and I was pushing the time deadline for making the flight, and I walked out of my room leaving the laptop on the desk -Arrgh!
I didn't realize I had done this until I was going through security at the airport and went to pull the laptop out of my carry-on bag. I considered going back for it, but I didn't have time as the next flight out to Rome was much later in the day and taking it would have meant missing connections and really messing myself and the people I was meeting in Rome up. So I made the heart sinking decision to accept the loss, but in what I thought was a last ditch desperate effort that doomed to failure, I called the hotel and informed them I had left the laptop in my room.
Once again they surprised me, they didn't even hesitate Frank quickly reassured me that it wasn't a problem that their cleaning staff was extremely trustworthy and they would retrieve the laptop immediately and would ship it to me as soon as I sent them shipping information. And even though there were a couple of glitches due to my inability to consistently communicate with them since I was still traveling, my laptop was scheduled for delivery. Frank, the staff member who had responded to my panicked call also handled arranging shipment and he was wonderfully patient and helpful to me and I never worried a minute once I contacted him.
The bottom line is the staff is wonderfully helpful, knowledgeable and trustworthy, the accommodations with the upgrade were very nice and the staff made moving about the city a breeze!
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- Also Known As:
- Park Plaza Vondelpark, Amsterdam Hotel Amsterdam
- Park Plaza Amsterdam
- Amsterdam Park Plaza
- Park Plaza Vondel Amsterdam
- Vondel Park Plaza Amsterdam