To anyone that is thinking of booking to stay here please save yourself the trouble and go somewhere else. We arrived at the hotel only to find our room was not ready, even though we arrived some 2 hours after the check-in time (12pm). The condition of the room was shabby, out-dated and it was very poorly maintained. They didnt have a room key for us on arrival and said we would have to wait half an hour for the key.
The receptionist struggled to comprehend basic english and called for 'Mark' (a manager?) through another of the hotels bedroom doors. He didnt appear, but mumbled through the door - what he a said I do know - I presume it was something to do with the fact that the establishment is a shambles and they were not ready for us.
It was a like a scene straight out of a Dutch version of Faulty Towers - only we wern't laughing. Obviously we opted not to stay at the hotel (having to still pay a nights fee as we didn't cancel before 7 days of our arrival) - and found the Park Plaza (located close to Vondelpark) for £30 more for the entire stay. The Park Plaza is a hotel in a different league to the Westertoren - amazing what you can get for a few quid more.
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- Also Known As:
- De Westertoren Hotel