In the hotel's webpage it was stated that I can cancel my reservation without any charge 1 week in advance. I cancelled my reservation 1 week in advance but I was charged with the first night (Same amount that is charged to a no show-up customer). When I contacted the hotel to ask the issue I was told that I passed the time. The hotel owner did not want to refund my payment. Not to pay a fee for a service which I have not received I told him that I do not want to cancel my reservation anymore and wanted to stay instead. The hotel owner said me he is full and cannot provide me a free room to stay. He did not have any business loss and just charged me for a service that he did not provide. I was completely dissatisfied with his attitude.
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com and TripOnline SA so you can book your Hotel de Westertoren reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- De Westertoren Hotel