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“Terrible experience!!!” 1 of 5 stars
Review of Rembrandt Park Guesthouse

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Rembrandt Park Guesthouse
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Ranked #220 of 331 Amsterdam B&B and Inns
Lulea, Sweden
2 reviews
“Terrible experience!!!”
1 of 5 stars Reviewed November 30, 2013 via mobile

We booked this hostel, knowing that we are going to pay 110€ per night expecting a good place to stay at. We booked it because it said free parking in the facilities of the booking side hence we were expecting to have a parking space for our car in the hostel. When we arrived, we called the owner because there is no reception or anything then a man met us on the street and wanted to show us our room. We asked for our a parking space and were told that they dont have one that we have to drive 5min by car to we dont know where from the hostel and then return by bus or tram.
We talked with the owner about this issue and he was saying to us (o tone): i dont want customers with this attitude and now go and find yourself another place to stay in Amsterdam. HE WAS INCREDIBLY RUDE, WE WERE NEVER TREATED THIS BADLY BEFORE!
WE TRULY DO NOT RECOMMEND THIS HOSTEL!

Stayed November 2013, traveled with friends
Helpful?
Thank mpazgr89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

Traveler rating
    11
    1
    2
    0
    3
See reviews for
5
Couples
0
Solo
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1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Loughton, United Kingdom
1 review
5 of 5 stars Reviewed June 11, 2013

I booked Dirk's apartments twice now. Both were fantastic. We had everything we needed. Nice clean kitchen full of snacks, very clean and stylish bathroom and large rooms. Well last time we were there we were 6, so of course rooms weren't enough :) But we didn't really care as we only used the house for sleeping :)

As a personal note, I find Dirk extremely professional and friendly. We had long chats with him during my stay and enjoyed his company.

I will definitely give him a call next time I visit Amsterdam.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BillDylan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
3 reviews
5 of 5 stars Reviewed November 20, 2011

We rented with 6 friends a very nice apartment with a view on the Rembrandtpark.
Easy access to the city centre, shop and restaurants in the neighborhood. The apartment has a beautiful bathroom a luxury kitchen and we had a very good value for money. Thank you so much dear Rembrandt Park Guesthouse for a wonderful time in Amsterdam. Next time we come back at your place. Antonia & friends

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank antonia797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnepolis
1 review
5 of 5 stars Reviewed October 5, 2011

This is more of an apartment than a B&B -which was perfect for us! Tons of space, compared to a hotel and we loved the location right off of the park. We rented bikes from the bike shop around the corner and rode everywhere - the park system make it very easy to get in and out of Amsterdam as well as other areas. The grocery store was within walking distance. The owner was very friendly and accommodating. For the money, we thought this was an excellent place to stay.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milano
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 26, 2011

The apartments are not bad but they lacks of decent kitchenware; house cleaning is, at best, inadequate because neither the owner or personnels came in a week and this is not the way B&B works (at least, not in UK, France, Ireland, just to mention some countries I've visited before).

The upper apartment has a beautiful view on Rembrandt Park with a single, spacious room. Unfortunately there was no cookers at all and the bathroom is very basic.

The lower apartment has a basic kitchen and a good bathroom. There's a big room that serves both as bedroom and as dining room. Being under the ground level, it is darker and humid than the upper one.

A final notice: since reservation time It was absolutely *clear* that we're traveling with 4 children (4, 3, 1.5 and < 1 yo). Nevertheless, on the arrival, we wait on the street for more than 30 minutes at 11PM *just* because the owner was peacefully sleeping somewhere in the neighbourhood. So, please save us for refrain on punctuality and so on; moreover, no one complained about our "noisy children" in 7 days and we, obviously, stayed home all nights.

Perhaps people tends to distinguish between noise and noise?

  • Stayed August 2011, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank m20o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 26, 2011

When we arrived in the evening we waited half an hour off at night because Dirk did not answer the phone.
Apartment small and cramped, the floor is wet and does not count the attempt to mask the odor with air wick the mold. The owner in a week never showed up to make a minimum of cleaning, or change the towel! The carpet in the great room, has seen many except a washing machine.
The place is dirty!
There is little light, and there is a washing machine that does't work, then it is useless without a dryer.
The kitchen is small, there are no pots to cook, just a few cups for breakfast, you can not eat in the apartment there's no space.

The bathroom upstairs it's ridiculous, the shower is exactly in the middle of the bathroom ...
With all B&B that I visited in my life I have never seen a owner that is not doing the cleaning or to bring new things for breakfast. A very rude person, who has been expelled from home, although we had problems and young children. We were in the middle of the road in the rain with kids and luggage!

  • Stayed August 2011, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank vale_snowy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirkRobert, Owner at Rembrandt Park Guesthouse, responded to this review, September 11, 2011
Unfortunately I had to reprimand these 3 families twice. Their children were very noisy and were causing inconvenience to our neighbours and our other guests.

On check-out day this party left the 2 apartments well after 2pm well after our usual check out time after we had to kindly ask them to leave several times.

Furthermore I would like to mention that these families have not complained once during their stay of 7 nights with us. If there were things that they were not happy with and had let us know we would have gladly be of service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roma
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 19, 2011

I've already visited various Guest Houses and B&B but I can easily say that no one was like this one, really. So warm, so sweet, so fully-equipped...it's very easy to feel at home there :) All the love the Host has put into this house to make your guests feel comfortable it's so palpable...and Dirk such a great person!
THANK YOU!

  • Stayed November 2010, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mnemosyne86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rembrandt Park Guesthouse

Property: Rembrandt Park Guesthouse
Address: Orteliuskade 57, 1057 AL Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Hotel Style:
Ranked #220 of 331 B&Bs / Inns in Amsterdam
Price Range (Based on Average Rates): $
Number of rooms: 5

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