First things first - booked the hostel, then remembered about this website! Had we read the reviews (apart from the owner's obvious contribution at the end!), we would not have booked. As always, is something sounds too good to be true, it probably is - this place is too cheap to be "all that"!
Having said that, it did lower our expectations and the place wasn't AS bad as we were expecting.
Amazing location - quite honestly couldn't really be better. Half way between Centraal Station and Dam Square....but that's about the only good thing.
Lots of steep stairs - impossible for wheelchair users (not that there were any in our party), but not ideal when one is a little worse for wear, as is so often the case in Amsterdam!
Room for 5 of us was relatively small, makes you want to go out and see what there is all the more!
Seriously uncomfortable beds, palpable springs and questionable mattress stains, at all angles!
As another reviewer mentioned, the carpet is also questionable...
...and the piece de resistance, the MASSIVE gaping hole in the ceiling (see photo!), which was also mentioned in another review, which leaked...and leaked...and leaked! It was raining most of the time and we think that may have had something to do with it but we were on floor 3 of at least 5 or 6 so it doesn't quite add up. The manager/receptionist wasn't too bothered and just gave us a waste bin to put under the incessant leak (see 2nd photo!).
The bathroom was adequate, and was at least clean - there was a panel in the shower door missing, i.e. half a door, and this made showering a little difficult trying not to flood the place if the shower was angled incorrectly. There were also couple of ceiling tiles that would have caused some serious harm had they fallen on someone. There WAS a soap dispenser in the shower though, which is always a good thing if you are the kind of person that always forgets shower gel!
I didn't experience the breakfast room myself, but obviously some strange Dutch (or other national) traditional breakfast is bread and sugar in a room that (from what I could gather) was just a room they weren't sure what to do with.
The place was relatively clean, considering, and I think I've stayed in worse, but would not stay there again. We got a refund for 1 night (out of 2), which we supposed sweetened the pill a little, but the management's indifferent acceptance of our dissatisfaction makes you wonder why they don't do anything about it. The place needs gutting and renovating pdq - I doubt they have many returning guests.
All in all, if you REALLY don't care, this would be the place for you, but if you have high cleanliness standards, service expectations, hunger in the mornings, an insistence on intact facilities or a disability, I don't think this place is for you!
Still, this is Amsterdam, and if you sample enough of the local delicacies, you may not even care!
Enjoy!! (and remember to add your review for wherever you stay, viva Tripadvisor)
- Also Known As:
- Amsterdam Center Hotel