As a frequent Hotel user for business across the UK and Europe I can easily sat that this 2 night stay for a stag event had the most unhelpful staff I have ever experienced.
NO welcome. NO description of the Hotel Amenities. NO coming to the room to check problems with TV. Reluctant to help with directions as we were English and on a stag do in Amsterdam.
Its a shame because everywhere else in Amsterdam the service was excellent.
All front desk staff should be trained immediately on the very basic of guest relations
The actual Hotel was fine but the staff make the experince so for that reason I would never stay here again.
- Official Description (provided by the hotel):
- Modern Dutch design hotel ideally located between Amsterdam Schiphol airport and Amsterdam city center. With Dutch architecture and changing inspiring art and design collections. ... more less
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- Also Known As:
- Amsterdam Artemis Hotel