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“Service!”

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Barbacan Hotel Amsterdam
Ranked #328 of 364 Hotels in Amsterdam
Sundsvall, Sweden
1 review
“Service!”
Reviewed May 10, 2013

Great service and the people working there is very helpful and nice. The standard isnt that good but for me it didnt matter since I only sleep at the hotel. So it was good enough for me.
The beds are from IKEA and are comfortable to sleep in. The cleaning works fine and they clean every day if you want them to.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Julia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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221 reviews from our community

Traveler rating
    18
    32
    52
    27
    92
See reviews for
7
75
6
9
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Amsterdam
1 review
Reviewed April 19, 2013

Small hotel, not that far from dam squer.
Do not accept credit card, which could be a problem if you dont have much cash on you..
Poor reception of WiFi
For conclusion, good value for your money but you'de better spend a bit more and you will enjoy yourself much more

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Harel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Amsterdam hotels

London
1 review
Reviewed April 4, 2013

the hotel was awful, located in a smelly lane. Room toilet was smelly and the toilet door wouldnt lock, the water from the bath would also leak into the room. The chain lock for the door was broken. Reported all these problems to the service desk but they never helped. Left the hotel after 1 hour.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Mhokaesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stirling, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 27, 2013

When we arrived we were "greeted" by a man behind the door titled reception, he peered round the door and asked if we had a reservation. He asked for ID from the 3 of us and shut the door. He returned with our ID and keys for the rooms and said "top floor" hardly a pleasant welcome from the "the nicest and friendliest hotel in Amsterdam" as quoted on their website.

The rooms were tiny, dirty, had exposed wiring, one bed was broken, the window fell off the hinges when opened and we were provided with 2 hand towels in a double room while my friend in the room next to us had bath and hand towels.

The shared "bathroom" was disgusting, it was dirty the door didn't shut properly, the tap in the sink didn't work and the shower was cold.

There is supposed to be WiFi throughout the building however as you go up the stairs it decreases and when on the top floor there is no WiFi at all.

One of the 2 rooms we had booked was infested with bed bugs. When we complained the staff were not concerned by this. We were given another room and this was no better than the first. When we complained again on our check out, we were told that there was nothing she could do and that we could phone the manager tomorrow if we wanted as he didn't work weekends.

I have also now got a bed bug infestation in my own home because we have brought the bugs back with us. I am now having to pay to get my house fumigated.

This is the worse place I have ever stayed.

Room Tip: Do not go to this hotel.
See more room tips
  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark_130888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 11, 2013

I stayed there with a friend and we weren't to fussy for the price.Didnt expect that much. The staff was really friendly and the bar was quite cool but the fact that there was no cleaning staff was weird.Our room did not get cleaned once during our three day / four night stay.

The location is ideal for a budget hotel though.

The safe was loose and the window handle broken.

No toilet in our room.(Shared bathroom)

At least there were a small tv.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 14, 2013

Only stayed for one night. It was really small and the stairs are tiny. I stayed on the top floor where there was only one shared bathroom and i think was 5 rooms. Location was ok. I think for one night it would be alright and only if your going to sleep and then leave. Its a budget hotel so I guess it was alright. The wifi signal didnt make it to the top floor so no internet if you get the top floor.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sebastian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Barbacan Hotel Amsterdam

Property: Barbacan Hotel Amsterdam
Address: Plantage Muidergracht 89, 1018 TN Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Plantage & the East , Binnenstad
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #328 of 364 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:2 star — Barbacan Hotel Amsterdam 2*
Number of rooms: 22
Reservation Options:
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Also Known As:
Amsterdam Barbacan Hotel

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