After experiencing a luggage malfunction (thank you Heathrow baggage handlers!), I had to quickly buy a new suitcase in Amsterdam recently. I was referred to De Bijenkorf department store and report I had excellent help from a very patient assistant in the luggage department who found me a good case at a reasonable price.
I never cease to be amazed at the excellent English spoken by the people in Amsterdam .... and without any apparent resentment at having to do so to help ignorant travelers!!!
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