I booked this trip as a surprise for my boyfriend's birthday. I contacted the hotel in advance with queries which they helped with promptly and informatively. I spoke with a lady called Louise who was totally lovely and organised a couple of little surprises of her own for our trip. We were upgraded, not only to the luxury room but the VIP room where the likes of Phil Collins, Beyonce and Jamie Oliver have stayed. She organised a birthday cake, free of charge! We dined in the restaurant on the first night, food was delicious, service was perfect! Considering many of the staff were students, they were all marvellous and did a great job. Had I not read up about the hotel in advance, I'd never have known!
Location wise, there were plenty of restaurants around, 5-10 minute walk from the Heineken Experience which was excellent! Lots of lovely little cheese shops and a little market, not bad shopping but that was about a 20 minute walk from the hotel.
Highly recommend! It's a real treat, this hotel, ideal for a special occasion. We want to go back already!
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