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Reviewed August 23, 2019

Highly recommend this hotel, very stylish contemporary interior, well equipped rooms and very helpful friendly staff, perfect location right opposite the central train station, main stop for the sightseeing bus route and canal boats.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with art'otel
1  Thank Inzamam M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Monica R, FrontOffice team at art'otel Amsterdam, responded to this reviewResponded August 23, 2019

Dear Inzamam M,

Thank you for this great review!

I am please to read that you enjoyed the facelities and the location of art'otel. Your compliments to our team members are pleasantly received.

Thank you for staying with us and we hope to welcome you back again in the future.

Warm regards,
Monica
Team art'otel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2019 via mobile

Have just stayed here for 3 nights couldn’t have chosen a better location, the train station is just over the road and the tour bus and canal boats also just over the road. This hotel was just perfect for us lovely old building but very contemporary inside, wonderfully furnished, Stylist and comfy. We found the staff so lovely and helpful apart from
One male in reception, everyone else was so helpful. The hotel has a great bar with staff who can make great cocktails.
Special thanks to the bar manager (Suli?- apologies for not knowing the spelling of your name, Ben and Janice in reception this lady is alway so upbeat and friendly.

Date of stay: August 2019
Trip type: Traveled with family
1  Thank Lui2004
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Monica R, Front office hostess at art'otel Amsterdam, responded to this reviewResponded August 21, 2019

Dear Lui2004,

Thank you for your feedback and for taking the time to write about your experience with us! We are happy to read that you enjoyed your stay so much. We will pass on your compliments to our staff! Feel free to come back to our hotel on your next visit to Amsterdam!


Best regards,

Janice
Front office hostess

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2019

Although we were booked to stay here and had a pre paid reservation through booking.com, my mother was placed in hospice and we were unable to make this trip. I was so touched by a personal phone call from Willem offering condolences and refunded my charges even though it was a non refundable cancellation. I was so touched by this gesture of kindness.

Date of stay: July 2019
Trip type: Traveled as a couple
1  Thank Lynne H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Monica R, FrontOffice team at art'otel Amsterdam, responded to this reviewResponded August 21, 2019

Dear Lynne,

I'm sorry to hear about your mother and that you couldn't make the trip.

When you are able to visit Amsterdam in the future, please e-mail or call us so we can make your visit to the city extra special.


Warm regards,
Monica
Team art'otel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2019 via mobile

We loved this hotel. It’s cool , it’s perfectly located and the team are friendly.

We booked an executive room. It was a good size and overlooked the central station - there is building work going on outside the hotel so the view is rubbish but the insulation is amazing. You would not believe you are in the middle of the city.

Breakfast is good and dinner was lovely too. Fresh and pleasant food.

We were there for 6 nights and mid stay there was a problem with our room. Seemingly the fire alarm in the room wasn’t working. We didn’t know. But the manager was great. Told us there was a problem , moved our room ( smaller ) but gave us a dinner in the hotel for free and we had flowers and a gift in the room. He couldn’t have handled it any better. Thank you.

It’s a cool art based hotel bang in the center of the city. The location was perfect. And really the hotel could not have been much better.

Allow me one whinge. They use lovely Elemis products in the bathroom. Loved them . But a personal irritation. There are 2 of us. Don’t allow the cleaners to give just one little bottle of shower gel ? It’s not enough and we shouldn’t need to ask for more. Finance team - give your cleaners a bigger budget. But that’s it - not much to fix

Date of stay: August 2019
Trip type: Traveled as a couple
2  Thank Johnramsayoliver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Monica R, FrontOffice team at art'otel Amsterdam, responded to this reviewResponded August 21, 2019

Dear Johnramsayoliver,

Thank you for taking the time to review us.

We are happy to hear that you loved the hotel and thank you as well for your compliment about our team.

Also I would like to apologize for the inconveniences you have encountered during your stay and would like to thank you for your understanding.

I will definately discuss your feedback regarding the bathroom amenities with the head department.

On behalf of our team we would like to tank you for your stay and we hope to welcome you back in the near future.


Warm regards,
Monica
Team art'otel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2019

Perfect location - in front of Central station, with access to trans & bus/boats. Nice, design trendy & spacious rooms. Artistic hotel. Excellent 5&33 restaurant; very good DJ music. Excellent personnel & customer oriented service. Comfortable beds. Just one down point: the construction in front of the hotel is not pleasant...not Art'Hotel fault, but still annoying.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with art'otel
1  Thank 559danielc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Monica R, FrontOffice team at art'otel Amsterdam, responded to this reviewResponded August 21, 2019

Dear 559danielc,

Thank you for reviewing us.

We are delighted to read that you enjoyed the hotels location. Special thank you for the compliments about our staff.

We hope to welcome you back in the near future when the road construction are finish.

Warm regards,
Monica
Team art'otel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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