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“Incredible” 5 of 5 stars
Review of Art'otel Amsterdam

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Art'otel Amsterdam
Ranked #28 of 364 Hotels in Amsterdam
Certificate of Excellence
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Incredible”
5 of 5 stars Reviewed February 3, 2014 via mobile

I read reviews and thought it'd be difficult to match the hype. This hotel is everything you'll ever need from a city break. Great location and the Service, rooms and food were all impeccable. I will definitely be returning to this fantastic hotel.

Stayed February 2014, traveled with friends
Helpful?
Thank Justo80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kees N, General Manager at Art'otel Amsterdam, responded to this review, February 21, 2014
Dear Justo80,
Thank you for your nice review! Great to hear that we met your expectations and that we were indeed the hype you were looking for :-)! See you soon! All the best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,111 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed January 22, 2014

Overall, the Art'otel is located VERY close to the main railway station, and easy to wheel your luggage there after arriving on an international or regional train. We stayed there over new year for three nights.

Quirky art is scattered throughout the building, including a "sperm sculpture" in the internal court yard and a disemboweled baby in the lift area on the level we stayed on.

The good: Breakfast is excellent - included in our package, but served as if al a carte. Reception staff are fantastic and readily able to assist with all your queries. Restaurant and bar staff also excellent. Wifi is available throughout the hotel.

The bad: incredibly dark inside the hotel, especially in the lift. This is really disconcerting; your eyes need to adjust to lighting as dim as a single candle in a large room. It becomes quite silly in the bathroom, where the lighting is insufficient to confidently apply makeup. There was a loud noise from the disco/bar, but this may only be relevant to New Year's Eve.....

Room Tip: Ask about the bar/disco noise and for a room protected from this noise if relevant.
See more room tips
  • Stayed January 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Marjolein B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kees N, General Manager at Art'otel Amsterdam, responded to this review, February 21, 2014
Dear Marjolein B,
The breakfast that we serve is home made, so we are delighted to hear that it was an excellent start of your day! We are thrilled that you named our staff fantastic and excellent as well, since they are of great value for us. Did you know that we provide make up mirrors upon request? Just ask one of our team members and we will be happy to install it in your room!
Hope to see you next time again when travels brings you back to Amsterdam! Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidenhead, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed January 21, 2014

We've just had a fabulous weekend in Amsterdam, and staying in this hotel was the icing on the cake. Our room was very comfortable and on the whole very quiet apart from sound from the music in the bar on Friday evening. We loved the quirky pieces of art scattered throughout the building and some of the lighting installations were amazing. We didn't have dinner in the hotel, but the restaurant seemed very busy every night. If the breakfasts are anything to go by, the food should be excellent. It's also in a really convenient spot. We arrived late on Friday night and could see the hotel from the station. Very helpful and friendly staff. Highly recommended.

Room Tip: Our room (2027) was inward facing, so we heard no noise from the street.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AMM2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kees N, General Manager at Art'otel Amsterdam, responded to this review, February 21, 2014
Dear AAM2014, what an honor that our hotel was the icing on the cake after your fabulous weekend in Amsterdam! You should try out our restaurant next time, since it is definitely worth coming back for! All the best,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 19, 2014

Everything about this place is wonderful. We got there 4 hours before check-in and they were happy to find a room for us. All the staff were lovely and as helpful as they could be. The highlight for us was probably breakfast which is basically fine dining a la carte, but whatever you like and as much of it included for free.

Location is great and there's really nothing bad to say about the hotel. Just stay here and you won't be disappointed!

Room Tip: They're all good
See more room tips
  • Stayed January 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank travellerbrisbane123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Art'otel Amsterdam, responded to this review, February 9, 2014
Dear Travellerbisbane123,
Thank you for your nice review! I am happy to hear that you had a fantastic stay! We are looking forward welcoming you again soon! All the best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 18, 2014 via mobile

We are talking about service with high quality. You just dream and Art'otel will make it true. The staff there are really friendly full of energy. Just ask for Xavier Roel if you need any assistance, he is the best Hotel Concierge that I meat. Thanks Art'otel staff and special thanks to Xavier, you are really adding value to this hotel.

  • Stayed January 2014
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Amir_Matta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Art'otel Amsterdam, responded to this review, February 9, 2014
Dear Amir_Matta,
It is absolutely fantastic to hear that we made your dreams come true :-)! Thank you for your nice words about Xavier, he is honored that you mentioned him by name! Hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 17, 2014 via mobile

After 10 years of marriage, being our anniversary 18Jan2014; I planned and took my wife to Amsterdam for the first time for both of us, keeping our children back in our country "Egypt".
I checked and search on the net for different hotels; was attacked it to Art'otel different visitors comments. So called my agent and booked for 5 days. Although that we are one day before going back to our Country while writing this, but we feel that we do not want to go back because of this great service and staff hospitality.
1- It is a new Hotel, the place was a bank before, but they knew how to use every single place to turn it as peace of art.
2- Reception is little bit small but staff are always around to assist you for anything that you would ask for.
3- You would not be able to go to your room without room card to call the elevator.
4- Additional information for this hotel that is located in the middle of Amsterdam, in front of Amsterdam central train station; you can even walk from to the hotel (shopping, dining, side seeing...).
5- I would suggest to every couple keep your children with your mums back home for 4-5 days and live the experience.
We loved the place and definitely will come again.

  • Stayed January 2014
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Amir_Matta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Art'otel Amsterdam, responded to this review, February 9, 2014
Dear Amir_Matta,
Wow, two great reviews :-)! Thank you again for sharing your experience. It was our pleasure to be part of your anniversary! See you next year again..?
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 12, 2014

t is such a great experience to stay at this hotel. Everything is perfect. Starting with the welcome and check it that is so informal and friendly. The rooms are OMG, the bath and toilets and the bed and the TV - everything is so perfect . i add 2 picture taken by me @aealbaghli

Room Tip: city view room - 1006
See more room tips
  • Stayed January 2014, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank AHMED A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dirk B, General Manager at Art'otel Amsterdam, responded to this review, January 17, 2014
Dear Ahmad A, What a great pictures, thank you for sharing! Nice that you tipped your room with a view as well; we must say that it is pretty special to watch over the beautiful central station from the moment you wake up! Hope to see you soon! Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Art'otel Amsterdam

Property: Art'otel Amsterdam
Address: Prins Hendrikkade 33, 1012 TM Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 364 Hotels in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Art'otel Amsterdam 5*
Number of rooms: 107
Official Description (provided by the hotel):
Visit art'otel amsterdam, a Unique Design Art Hotel in Amsterdam City CentreOffering an innovative blend of design, art and upscale hospitality, art'otel amsterdam stands as one of the premier destination hotels in Amsterdam. Our city centre hotel is located just across from Amsterdam Central Station and within walking distance of the Royal Palace, canals, Jordaan district, Dam square and other popular attractions. Art'otel amsterdam features high-speed, wireless Internet access, an on-site restaurant, access to a Fitness Centre with pool, 300m2 of multipurpose event and exhibition space, as well as a beautiful collection of original works by our hotel's signature artist. Immerse yourself in the distinctive atmosphere of this art'otel and experience the fusion of life and art.This design hotel is the first of a new generation of art'otels, offering enhanced services and amenities. Providing a seamless fusion of art and life, art'otel amsterdam creates an inspirational setting in which to share ideas, enhance your knowledge of art and immerse yourself in a culturally rich environment. The work of Atelier Van Lieshout permeates every corner, a spectacular 12-metre art curtain displays emotive footage and a 300-square-metre art gallery hosts a varied programme of exhibitions from emerging and established artistsChoose from an art room, an enhanced art room iconic view or a spectacular masterpiece suite. Each of the 107 guestrooms features a unique piece of art, ultra-comfortable beds with a choice of pillows, mood lighting and a generous selection of Elemis guest amenities. The bathrooms boast rain showers and luxurious bathrobes and slippers, while an illy espresso machine, stocked minibar, bottle of water and breakfast on us all add to the welcome. ... more   less 
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