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“Nice place with a lovely staff”

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The Amsterdam Canal Hotel
Ranked #60 of 373 Hotels in Amsterdam
Certificate of Excellence
Reviewed December 31, 2013 via mobile

Gorgeous place, very clean, good location, with a very nice breakfast and a awesome staff. Simply the best receptionists.
We liked everything! The bedrooms were very nicely decorated, the breakfast was great and, most of all, the staff was very kind and helpfull (one special word of apreciation to the recepcionist (Sasksa??), 'cause she really did everything to make our stay a special one. It is a bit far from the center, but the public transportation is good, so it's not a problem. If you want to be in the museum area, than it's perfect.

Stayed: December 2013, traveled as a couple
Thank Vpestana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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265 - 271 of 489 reviews

Reviewed December 27, 2013

We stayed at the Amsterdam Canal Hotel for Christmas week (2013.) It was a pleasure. Right after I booked the room, I received an email from the hotel asking me if I had any requests, concerns, or questions about Amsterdam, along with directions on how to reach the hotel! The staff was so wonderful-- they went over and beyond for us throughout the week, and never hesitated to help us. We checked in way early the first day and unfortunately our room was not available but the staff gave us a map, and information took our luggage and got us all checked in When we returned, they had already moved our luggage into our rooms and had everything prepared for us, all we did was pay and we walked into our room. We greatly appreciated the service and the smiles in the mornings during breakfast too! Speaking of breakfast, best EVER since we have been to Europe. It was a nice spread of scrambled eggs, cereal, pastries, cold meats, cheese, fruit, coffee, and fresh juices. The hotel is decorated very chic and stylish, and had a personality-- but not in a gaudy overbearing kind of way that you would find in other places. We stayed in room number 11-- the blue room (and YES the pictures REALLY do look like the rooms) and did not hear too much noise, occasionally we could hear our next door neighbors coming into there rooms, but other then that, there was nothing that would impede our stay there again. The beds in the hotel were very comfortable, and we had a great nights (albeit late) sleep each day!! The minibar is free with water and soda, and we greatly appreciated that after the late nights coming in from dinner, and drinks out on the town. Great location too, right near a tram stop that runs through the main portions of town, and not a bad location to visit the Rijksmuseum which is a few blocks away. About a 10 minute tram ride (take the #4) straight down the road and you are a few blocks over from the hotel-- very easy to find, if coming from the train station- on #4 make a right. 15-20 minute walk from the main squares and shopping and red light district. All and all, the hotel was absolutely wonderful, the staff was top notch, and we look forward to seeing you guys again this spring for the Tulip festival!! Thank you for the wonderful time!

Room Tip: Beware of the steep stairs, if you are out of shape, or have any injuries it could be a little rough...
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  • Stayed: December 2013, traveled as a couple
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1  Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

The staff there had the best service I've ever had in any city, especially Ervin, he was more than helpful. Me and my girlfriend loved the breakfast in the mornings and the free mini bar was great. The internet was super fast and the jacuzzi tub was a welcoming surprise. At first I thought the room was a bit small but after 5 minutes I got used to it and it was extremely cozy and nice. Though it isn't in the center of the city, everything was accessible with tram stations right outside the hotel or a quick 5-10 minute walk in any direction to restaurants, bars, or shops. To compliment the staff again, they were extremely helpful by recommending us where to go and what to do around the city. I would definitely recommend people to stay at this hotel and we'll be sure to come back to this hotel the next time we're in Amsterdam!

Room Tip: For the elderly or pregnant women, do not book a room higher than the 1st floor. The stairs are like...
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  • Stayed: December 2013, traveled as a couple
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Thank Diana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2013

The hotel is in a good location and renovated with imagination so that the rooms are basic but smart and very comfortable. On the road side the trams kept us awake and you have to like stairs to reach the third floor but we changed to a more expensive room facing the canal, which was peaceful.That was until guests arrived during the night. We were told that improvements to noise insulation are about to happen. You can walk to most places of interest or take a choice of trams that run close by. A City pass is the best way to see lots of museums if you are so inclined, because entry is expensive to each one. The buffet breakfast downstairs was really good. All the staff were extremely pleasant.

Room Tip: Choose canal side rooms that are quieter.
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  • Stayed: December 2013, traveled as a couple
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Thank Sally W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2013

Stayed in the hotel for 5 nights,the hotel was lovely the staff friendly and very helpful, You could hear street noise in the subterranean room but it wasn't excessive and the breakfast was wonderful. If we go back it Amsterdam we would definitely stay in the hotel again.

  • Stayed: November 2013, traveled as a couple
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Thank ange_sutherland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013 via mobile

The rooms are immaculately clean, quirky and canal views, if you choose to pay the extra for them, are just great. Friendly service, delicious breakfasts and free minibar are the plus points. The location is also good, as you can walk to pretty much anywhere, and the immediate surrounding area is lovely, with good restaurants. The only low point is that the walls appear to be made from cardboard and the people in the next room sound like they are in YOUR room! I would still recommend this hotel, though!

  • Stayed: October 2013
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1  Thank Cat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmsterdamCanal_Hotel, Manager at The Amsterdam Canal Hotel, responded to this reviewResponded November 4, 2013

Dear Guest,

Thank you very much for your review on Tripadvisor.

On behalf of the complete we would like to thank you once again for staying with us during your visit in Amsterdam. It was a pleasure to welcoming you in our hotel.

Thank you for your suggestions, we strive to improve our product and services every day, and thanks to your review we can do!

We are looking forward to welcoming you in future again!

With kind regards,

J. Ligtvoet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2013

This hotel is relatively new (it only opened at the beginning of this year) so I had not come across it before on previous trips to Amsterdam, however it will be on my list as one to return to. The location is good (tram 25 from the station takes you straight there) and it is surrounded by lovely little streets which are quintessentially Amsterdam. The hotel is in it's infancy so there were a few wee wrinkles. We lost the power a couple of times and our room was quite narrow which meant we had to enter the bed from the bottom but despite this every thing was done with charm and staff were very friendly and helpful. Breakfast was plentiful and varied.

Altogether, a very pleasant stay and one definitely to be repeated.

Room Tip: Go for a canal view!
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  • Stayed: October 2013, traveled as a couple
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1  Thank figlet3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmsterdamCanal_Hotel, General Manager at The Amsterdam Canal Hotel, responded to this reviewResponded November 4, 2013

Dear guest,

Thank you very much for your review on tripadvisor.

It was a great pleasure to host you in the Amsterdam Canal Hotel. On behalve of the complete we would like to thank you again for staying with us.

With your suggestions we can improve our product and our services. It's very important for us to get your feedback, thank you for this.

We are looking forward to welcoming you again in future!
You can contact me directly to make your reservation.

All the best, with kind regards,

J. Ligtvoet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Amsterdam Canal Hotel

Address: Weteringschans 253, 1017 XJ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Stadsdeel Zuid
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites
Hotel Style:
Ranked #60 of 373 Hotels in Amsterdam
Price Range: $160 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Amsterdam Canal Hotel 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
This Hotel reinvents the urban hotel for the people who look for a quality visit in exciting Amsterdam. We crave experience more than hospitality clichés. We are curious about the historic buildings we inhabit and let them guide us to someplace both warm, fresh and authentic. We appeal to a broad spectrum of urban travelers, without reducing everything to the lowest common denominator. ... more   less 
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