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“Only the staff made this a 3”
Review of Sir Albert Hotel

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Sir Albert Hotel
Ranked #33 of 367 Hotels in Amsterdam
Certificate of Excellence
Leatherhead, United Kingdom
Level 6 Contributor
255 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
“Only the staff made this a 3”
Reviewed December 10, 2013

The hotel is modern and trendy and in easy reach of many places. However there are some serious downsides also.
Positives - the initial welcome was excellent and the glass of Prosecco was a nice touch. The staff were polite and tried to be helpful. Deluxe room was good size for a city hotel but then I was staying alone. The bed was comfortable and clean. Free wifi and UK TV channels worked well. The shower was good and towels soft. Toiletries, robe and slippers all as you would expect in a deluxe room in a 4 star boutique hotel. I didn't eat there at all with the exception of one room service Burger meal. The food was fine but it took well over an hour to arrive. This starts the down sides.
Negatives - I was offered a free glass of wine to compensate and when I pointed out that I had already ordered one with my meal they sent it immediately and I had to wait a further 20 mins for my food. No further drink was offered, even though by then it was almost finished, and they charged me for it!! They also charged the full amount for the meal so no compensation at all!!! This is very inconsiderate and poor customer service. The coffee machine regularly leaked all over the side table dripping through the night. They wiped it up daily but never replaced it. The drinks ration is meagre with only one decent teabag and two coffee capsules - very poor if you are a couple.
The lighting was poor and difficult to work by. The biggest downside for me - and I would have given only one point if it had not been for the pleasant staff - is that it is right next door to several brothels with red lights and almost naked very young prostitutes girating in the windows. As a business woman on her own I'm clearly not the target market but the website should be honest about this. It was very uncomfortable walking past this at night on my way back to the hotel and again in the morning as the cleaners were 'servicing' the rooms and you could see right into the 'working' areas.
If you don't mind such a location and plan on eating elsewhere then consider this place.

Room Tip: My deluxe room was sizeable and at the back so very quiet
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  • Stayed December 2013, traveled on business
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Helpful?
3 Thank Barbara V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (241)
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London, United Kingdom
Level 5 Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed December 8, 2013

Located in the centre, just outside the hustle and bustle. Has very good service and works well at what i think it wants to be: a funky but welcoming hotel.
Service is very good and staff strive to be helpful. Both the restaurant downstairs and the room service are good.
The only issue is room size. I stayed in a normal room which was seriously small. You can upgrade at a relatively small cost (at least you could while i was there), but be warned classic rooms ar really only viable if you are on your own and, even then, quite cramped - if very well appointed.
Having said that, if you want a base which is central and has character (without costing a bomb) i would definitely recommend.

  • Stayed December 2013, traveled on business
    • Value
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Helpful?
1 Thank ElBar72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 30, 2013

While in Europe on business for several weeks I decided to spend a weekend in Amsterdam to see the newly renovated Rijksmuseum. I wanted to be close to the museums and the Sir Albert fit the bill. The hotel is a lovely boutique hotel. The rooms are "Europe small" but well thought out. The bed was comfortable with high quality sheets. There was an in room espresso machine. Upon check in a was provided a glass of wine and a detailed overview of the neighborhood. The staff queried what I was interested in and made fantastic recommendations. It was these small touches that made my stay memorable. The hotel restaurant is amazing and not to be missed. With nearby tram stops the location is convenient for all and ideal for those seeking to avoid the insanity of central Amsterdam.

  • Stayed November 2013, traveled solo
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Helpful?
2 Thank babuloki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
Level 5 Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 29, 2013

Located next to the tram station leading to the Amsterdam main train station, it's conviniently located, the staff is very friendly, the rooms are not too big, but you don't spend your time there anyway.. :-)

Nicely decorated, would go there again.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
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Helpful?
Thank gyorigabor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed November 19, 2013

This hotel, on first appearances is one of style and sophistication however, after staying there for a few days we discovered that it was all very cosmetic. The staff had an air of arrogance about them and we didn't find them very friendly or welcoming at all. We stayed for three nights and our room was not serviced once. On the second day, we went to reception and asked them to make up our room and we got a "certainly sir" with a rather sarcastic smile. Needless to say, it was not made up. On the third and final day we had to ask again, this time making a point of demanding that it was done. We got clean towels and that was it! No cleaning, no emptying the rubbish bin, no making the bed...nothing! Would I stay here again? No, not even if they paid me!
Positives - great location, comfy bed and a fantastic Japanese restaurant!

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
5 Thank aquaporin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht, the Netherlands
Level 4 Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed November 18, 2013

This place is definitely an asset for Amsterdam, and especially for this area called 'de Pijp' ( which is great but still needed a good hotel). Despite everything being very hip and modern ( very, very nicely decorated), you don't feel out of place as the staff is lovely, warm and very professional. They do everything to make your stay as enjoyable as possible. Only the best materials are used ( sheets, pillows) etc. Yes, the rooms are not too big...but does it matter?? they are efficient, cosy and well designed. Lovely shower and all kinds of neat gadgets such as mobile lightning ( so no need to get out of bed to change the lights) and music from your iphone straight to the boombox.
Unfortunatley, we didn't have the chance to have dinner of breakfast this time...so I guess that is a good reason to come back!

Room Tip: Our room was facing the busy Amsterdam street but did seriously didn't matter! The rooms are rea...
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  • Stayed November 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dagje74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, Wales, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 17, 2013

Me and partner stayed in Amsterdam from Sunday to Saturday last week and decided for the last night of our stay to upgrade to Sir Albert, we really kicked ourselves that it wasn't a longer stay because the hotel was exceptional. We checked in quite speedily even though we came quite early (around half 11am) and were given a room on the third floor, sadly without a view but you can't have everything. The room was of small size but quite compact. The room comes with complimentary coffee maker, coffee pods and a range of teas (the chamomile tea was the best I've ever had). There's also a flat screen television with British channels! The décor is minimalist but chic. I would have preferred a more warm colour or some art on the walls but that's not really the vibe they're going for. Unlike many people on this site, our room had a separate bathroom with a gloriously sized bath which you can enjoy with your complimentary robes and slippers. The room also came with a copy of one of my favourite books, Middlemarch, so I obviously saw that as a massive plus. We were tempted by the room service which sounded delicious (gourmet burgers and chips), but decided to get out for our last night. The hotel restaurant also looked appetising but was jammed packed.

Pros - The comfiest bed I've ever rested my weary head on. Stellar customer service; the man who showed up to our room, Tim, was very friendly and informative. Lots of gadgets if that floats your boat. The location is nice if you want to explore the more arty side of town, with market stalls galore.

Cons - Now this would be a huge issue if we were staying longer, the shower in our room kept cutting out every 20 seconds and had to be constantly pushed in and would then turn on scalding hot so it was nigh on impossible to have a shower. Such a pity as it was such a lovely pressure and I'm assuming would be very refreshing. As this is a four star hotel, I'm assuming it's a technical difficulty and not that you have to hold it in to make it work?! Surely not. Just be warned if you receive room 312 that you may have to watch out for that.

All told, a comfy, relaxing stay with a VIP service. We really didn't want to leave, (especially at half 6 the next morning!).

  • Stayed November 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Danielle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sir Albert Hotel

Property: Sir Albert Hotel
Address: Albert Cuypstraat 2-6, 1072 CT Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > De Pijp , Stadsdeel Zuid
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #33 of 367 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sir Albert Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
Located in central Amsterdam, Sir Albert is a luxury boutique hotel with the finest design and boutique accommodations. Walking distance of Amsterdam's Museumplein and the vibrant Leidseplein, plus attentive, friendly and faultless service at all times. Sir Albert Hotel is located in the central area "De Pijp". Home to literati, artists, fashion designers, entrepreneurs and the city's most famous market, the Albert Cuyp. De Pijp is also close to the Royal Concertgebouw, for lovers of classical music. Sample Sir Albert firsthand by staying in one of his 90 guest rooms and suites, all created by international award-winning designers BK Architecture. This makes Sir Albert a unique luxury boutique hotel in Amsterdam. ... more   less 
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