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“Fabulous Design with Excellent Service in the Centre of Tourist Attractions”

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Andaz Amsterdam Prinsengracht
Ranked #14 of 367 Hotels in Amsterdam
Certificate of Excellence
Hong Kong, China
Level 6 Contributor
370 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
“Fabulous Design with Excellent Service in the Centre of Tourist Attractions”
Reviewed January 4, 2014

From the moment we stepped in to the second we left the hotel, we were treated like VIP throughout our 5 days stay in Amesterdam. We traveled through the red eyed flight and had requested a very early check in via email. Once we walked in the hotel, we were greeted by our last names and were offered tea and cookies. Within 15 minutes, the 2 rooms were ready for us without any hassle!

Locationwise is great! Technically it is in the centre of all tourist attractions. On top of that it is in a safe and quiet neighborhood.

The design of the hotel is chic and functional. One can see the history and culture of Netherlands through the little design details. The heater worked well! Water pressure was good! The pillow was comfortable. The lining was very clean and soft. Every corner was clean. The mattress however I found it a bit hard though. I also found the idea of having the writings on the toilet's wall very funny and had a good sense of humor though the writings themselves were hard core historical information. The complimentary wifi was a bonus. The complimentary minibar was a nice touch.

Breakfast was good with many varieties. The hot dishes menu also offered reasonable choices with good quality.

With service and location like this, I would recommend it to all!

  • Stayed December 2013, traveled with family
    • Value
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Helpful?
1 Thank Micahglory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (302)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
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English first
New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 3, 2014

This hotel is fantastic! Everything is very well thought out. It's in a wonderful area in the heart of Amsterdam. Sometimes hotels as nice as this charge even more for the little things, but not here. It was nice to be able to drink the bottled water, and use wifi without extra fees. There was also a Nespresso coffee machine in the room. In the evening we had a glass of wine (complementary) in a lounge area near reception before heading out.

Special thanks to Manuel who checked us in and provided helpful recommendations throughout our trip. It's people like him that help make the experience even better.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank GrevieNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level 5 Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 1, 2014

Great work of Dutch designer Marcel Wanders: every design detail in the hotel brings us to Amsterdam history, trends and spirit, the result is outstanding! A unique place.
Andaz Amsterdam has a relaxed and dynamic atmosphere and we really enjoyed our three days stay.
The location couldn't be better, walking distance from the museums, the Dam and the "9 Straatjes" area.
Wifi works perfect, good food, nice complimentary happy wine hour.....

  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Pietisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-AndazWS, General Manager at Andaz Amsterdam Prinsengracht, responded to this review, January 6, 2014
Dear Pietisa,
Happy new year to you!
Thank you for staying with us and for your nice review. I am glad you liked our hotel and also its central location. I hope you will come back to Amsterdam soon.
Toni Hinterstoisser
General Manager - Andaz Amsterdam Prinsengracht
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 1, 2014

We stayed for three nights. Perfect location -- close to everything, but just out of the fray. Charming neighborhood. And the staff was wonderful -- friendly, helpful, and truly service-oriented. Would definitely stay again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank K_and_J_Boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 27, 2013

Stayed on business, and have since rebooked our group there twice. Was super impressed with the level of service they offered. The rooms are a bit small, but functional. I don't know if I'd recommend it for families, as there is some quite risqué art to be found throughout the hotel, and there is no way to have even a smidge of privacy in the rooms, but for couples, solos and business travelers, I would heartily recommend trying this hotel...

Say hi to Roderick - he's the F & B assistant manager, and remembered our group, event six months later. I know it's all good notes system they keep on guests, as I am a former hotelier, but he makes it look and feel as if you are just special.

Room Tip: They seem to vary widely in size, so I'd only say to ask for a different room if it seems tiny t...
See more room tips
  • Stayed October 2013, traveled on business
    • Value
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Helpful?
2 Thank FoodaholicDiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-AndazWS, General Manager at Andaz Amsterdam Prinsengracht, responded to this review, January 6, 2014
Dear FoodaholicDiana,
Thank you for your great review and for mentioning Roderick. As a former hotelier you know that the systems are one thing but its the people who deliver and for that I am even more happy about your review.
Looking forward to having you back with us one day!
Toni Hinterstoisser
General Manager - Andaz Amsterdam Prinsengracht
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 27, 2013 via mobile

Stayed at this hotel for a long weekend...and loved it! It is perfectly situated to explore the top sights of the city in an upscale neighborhood with fabulous restaurants, wine bars, and shopping. Check-in is with iPads and very quick by eager and friendly staff. They even offer complimentary wine service in the library early evening. While the decor may be garish to some, I enjoyed the mix of themes - Alice in Wonderland, Dutch and local history. Of note - interior rooms do not have windows; and to dine at the restaurant, a reservation is highly recommended.

Stayed January 2013, traveled solo
Helpful?
2 Thank monicam570
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 19, 2013

We stayed for our 35th anniversary and wnated some place special. We were completely thrilled with the hotel and staff. Wonderful service across the board from a attentive and knowledgable staff. The hotel and room itself was beautiful inside and was in a good central location in the city.
Enjoyed the food, enjoyed the bar, enjoyed all of the extras that came with the room. I'd go back tomorrow.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Craig A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz Amsterdam Prinsengracht

Property: Andaz Amsterdam Prinsengracht
Address: Prinsengracht 587, 1016 HT Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #14 of 367 Hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Andaz Amsterdam Prinsengracht 5*
Number of rooms: 122
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