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“Amazing”

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Andaz Amsterdam Prinsengracht
Ranked #14 of 367 Hotels in Amsterdam
Certificate of Excellence
A TripAdvisor Member
“Amazing”
Reviewed October 18, 2013 via mobile

I stayed here in March this year and I just loved it. Artsy hotel with beautiful and modern rooms right in front a nice canal in the canal loop area, close to nice shops and restaurants. Check in was the nicest I've ever experienced. Would definitely stay there again

Stayed March 2013, traveled with friends
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (302)
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  • English first
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English first
Newport Beach, California, United States
Level 5 Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 16, 2013

my Wife and I stayed at the Andaz in Amsterdam located on the beautiful Prinsengracht canal between Septemeber 13-15.

First and foremost, I must give a compliment to Manuel at the front desk. A wonderfully funny and exceptionally helpful man who had many ideas for us regarding food and places to see. It wasn't my first trip to Amsterdam (I've been about 4 or 5 times in my life) but he gave us some insider information and some recommendations for places that were in plain sight yet I had never noticed in my previous trips. The great service from Manuel started upon check in. We arrived at 8 AM and eventhough check in isn't until the afternoon (and it was a very busy weekend with some sort of television based conference in town) he was quick to offer my wife and I coffee and beer (respectively) complimentary as he figured out a way to get us a room ASAP (Which, he did. we were able to shower and unpack by 10 AM and hit the town!)

the rooms are done in a tastefully modern style with hints of Dutch-ness all over.

The mini-bar has complimentary drinks and snacks that get replenished once a day...a fantastic concept that I wish more hotels back in the States did. Complimentary water bottles and coffee in the lobby was nice to grab on the way out toward the city center.

breakfast at the restaurant is a choice of a buffet or a chef-prepared meal.

the hotel itself is a 10 minute walk from the city center ( a leisurely 10 minutes) and is located close to both "de 9 straates" and the Joordan neighborhood. Many restaurants and cafes are located close by and the view from the lobby of the majestic canals can't be beat.

if you are looking for a new hotel that really strives to please, the Andaz must be on your list

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jason K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 6 Contributor
155 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
Reviewed October 16, 2013 via mobile

The Andaz was amazing for the one night we spent on layover. Very easy direct 30 min bus from the airport and a nice 8 minute walk along the canal to the hotel. Walking distance to the museums and anne frank house and Jordaan district.

We got a room overlooking the canal with a skylight. Hotel was very imaginatively designed and decorated in line with the library and tulip theme. Everything was clean and worked well. As others have mentioned, room comes with free non-alcholic drinks and wifi. Converter for US plugs in the room and

Welcome was amazing. We got in a little early before our room was ready but they were happy to let us freshen up and take a shower downstairs before we headed to the museum. But by the time he finished our shower, we were told our room was ready.

The spa was great - with privacy. Loved the sweets we had at checkout. Only quibble was that staff did not have name tags and did not introduce themselves so we could not thank them by name. Do thanks to everyone who made our stay special.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ALTippet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limerick, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 15, 2013

This is a fab hotel, quirky in the right kind of way. Really interesting decor in the bedrooms and throughout the hotel. Booked and used the meeting facilities for a business meeting and it was organised with great efficiency by a dedicated staff member (Nerijus) who took excellent care of our group and catered to our every need. Very helpful staff in all area's, bar, restaurant, front of house. This hotel is expensive but well worth it if you want to impress a client or just splash out a little...!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FionaFlys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london, UK
Level 4 Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed October 12, 2013 via mobile

This is a gorgeous hotel, perfectly located, outstanding service and exceptional quality.
You get what you pay for so if you don't want to splash out, don't stay here.
Free mini-bar for the non-alcoholic drinks and the snacks is a great idea.
Complimentary wine at Happy Hour, quirky decor, iPad check in :)

It used to be a library here, so true to its roots, they have taken the essence of a library in many ways. A great selection of books were in our room to browse.
The detail here is phenomenal across the entire hotel.

Manuel helped us throughout the stay when we needed him - he is a credit to the hotel and the Hyatt in general. He exemplifies top-level service.

Well done - this is a gem of a hotel - perfect in literally every way.

Stayed October 2013, traveled as a couple
Helpful?
Thank echevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
League City, Texas
Level 4 Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 10, 2013

Stayed 5 nights very pleasant nights. Centrally located for all the sightseeing, museums, restaurants and canal rides, the Andaz is a modern and refreshing hotel. With eager and competent staff, good food, drinks and incentives for a relaxing stay, the Andaz will enhance your Amsterdam experience. We stayed in a garden room in the rear of the hotel that was well appointed, quiet and comfortable.

Room Tip: Take a garden room for an undisturbed rest.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 13blaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 10, 2013

Stayed two nights with a big group (20+) in October '13. While the hotel is well designed, beds comfortable and have nice touches such as free mini-bar (just the non-alcoholic stuff!), the overall service was just well over-engineered and very slow as a result. Breakfast is semi-buffet style but there is no hot food available from the buffet and has to be made to order. On a busy morning when most of our group arrived for breakfast at the same time, this means that it's impossible to get any hot items because the kitchen is completely overwhelmed. Even early in the morning when I was the first one down at breakfast at 06:30, an omelette took 15 minutes. Our group dinner took over 2.5 hours (2 courses each from a limited choice menu to speed things up) the first evening - I would hate to think how long it would have taken if we picked from the full menu.

Overall, I think this would have been a lovely choice of hotel for a weekend get-away when there is plenty of time to linger around. But this hotel is similar unsuitable as a business hotel as the hotel staff are simply unable to cope. Room rates are pricey for what it is and one can get better location and better service elsewhere during the week in Amsterdam.

Stayed October 2013, traveled on business
Helpful?
4 Thank Zana711_London1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz Amsterdam Prinsengracht

Property: Andaz Amsterdam Prinsengracht
Address: Prinsengracht 587, 1016 HT Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #14 of 367 Hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Andaz Amsterdam Prinsengracht 5*
Number of rooms: 122
Reservation Options:
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