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“Absolutely amazing! The best,best!”

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Andaz Amsterdam Prinsengracht
Ranked #14 of 367 Hotels in Amsterdam
Certificate of Excellence
Campo Grande, MS
Level 6 Contributor
128 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Absolutely amazing! The best,best!”
Reviewed January 5, 2013

What can I say about a perfect place? Everything works, the furniture and design is great, the bed is amazing... And the staff? Wow, you are so well treated, that is hard to get out the hotel! We wanted to do everything there! Breakfast, lunch, dinner! Mr. Manoel is from reception desk,he speaks 7 languages including Portuguese , so he was a special person for us. Mr. Craig from night was great too and the girls were amazing too! I needed some help from concierge, and they were great! This hotel must stay between top 10 of Amsterdam ! And the restaurant was amazing too!

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LuMatos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,857 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (301)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Atlanta, Georgia
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 4, 2013

We arrived on New Years Eve to a WARM WELCOME from the wonderful Karen, Elise, Chris and team at the Andaz. They WOWed us with personalized and authentic guest service during our three day stay, from hotel orientation to dining suggestions, to our NYE DElicious surprise bedtime snack! I am a Hyatt Specialist selling many of their hotels and resorts throughout the world, however I was really IMPRESSED with the Andaz Amsterdam and will be sending them many of my clients.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NMTC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 1, 2013

My wife & I were in Amsterdam for just 1 night, and chose this hotel based on other Tripadvisor reviews. We thoroughly enjoyed the experience from start to finish.
The style of the hotel is a contemporary 'Alice in Wonderland' theme which gives a great unique feel.
The staff were so friendly & helpful it made the stay such a pleasure.
Cannot recommend enough!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hamwallet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 24, 2012

Just had lunch at the Andaz. The worst ever. After waiting more then half an hour the Salmon was served. It must have been on the plait for the whole day already because it was dried out and without any taste. Even the water I ordered tasted like the bottle was already open for a week. The fries were cold and the salad was expired. I would absolute not recommend the restaurant. The hotel looks fine.

Stayed December 2012, traveled on business
Helpful?
6 Thank Jan v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Head, South Carolina
Level 5 Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed December 15, 2012 via mobile

From the minute you walk in until the goodbye complete with Dutch cookies and chocolate you know the staff wants to make your stay relaxing and enjoyable. The open concept room took some getting used to, with the sink next to the bed, but it really makes the room bigger. The location is great, we loved being so close to the shops of the '9 Streets'.

Stayed December 2012, traveled as a couple
Helpful?
1 Thank JustRetired2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 5 Contributor
48 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed December 14, 2012

Fantastic location? Super staff? Beautiful design? Yes to all. The new Andaz is right on the canal in a beautiful former public library. Starting at check in (check out the amazing atrium), the Andaz team were welcoming, friendly, and offered a very personal and easy check in experience.

Rooms are funky,but functional i.e. unlike some hotels I have stayed at, I could work out how to work the light switches! Mine had a lovely view over the garden. Bed very comfortable; shower great.

A few little things to bed down (breakfast service was well meaning but if anything the young staff seemed a little nervous). Actually that said, the colleague who I was travelling with redefines the phrase high maintenance when it comes to low fat this, low fat that!

Would I stay again? Definitely. Would I recommend? Absolutely.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank edamame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 9, 2012

I loved this hotel, it's very quirky with lots of attention to detail. We arrived fairly early on the Friday morning and were greeted with good coffee whilst they got our room ready. I loved the fact there was no reception desk which saved queuing and the check in experience was enjoyable for a change - it was completed via an iPad as we sat on comfy sofas.

The room was a good size and the bed was really comfortable, although the pillows were a bit too soft and the room a little too warm despite turning down the temperature. The location is also fantastic, we could walk to all the main attractions and the lovely nearby restaurants. I'd definitely return.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank becca1802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz Amsterdam Prinsengracht

Property: Andaz Amsterdam Prinsengracht
Address: Prinsengracht 587, 1016 HT Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #14 of 367 Hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Andaz Amsterdam Prinsengracht 5*
Number of rooms: 122
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