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“Beautiful Hotel, Excellent Service”

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Andaz Amsterdam Prinsengracht
Ranked #14 of 371 Hotels in Amsterdam
Certificate of Excellence
Reviewed January 1, 2013

My wife & I were in Amsterdam for just 1 night, and chose this hotel based on other Tripadvisor reviews. We thoroughly enjoyed the experience from start to finish.
The style of the hotel is a contemporary 'Alice in Wonderland' theme which gives a great unique feel.
The staff were so friendly & helpful it made the stay such a pleasure.
Cannot recommend enough!

  • Stayed: December 2012, traveled as a couple
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1  Thank hamwallet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,483 - 1,489 of 1,944 reviews

Reviewed December 24, 2012

Just had lunch at the Andaz. The worst ever. After waiting more then half an hour the Salmon was served. It must have been on the plait for the whole day already because it was dried out and without any taste. Even the water I ordered tasted like the bottle was already open for a week. The fries were cold and the salad was expired. I would absolute not recommend the restaurant. The hotel looks fine.

Stayed: December 2012, traveled on business
6  Thank Jan v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2012

From the minute you walk in until the goodbye complete with Dutch cookies and chocolate you know the staff wants to make your stay relaxing and enjoyable. The open concept room took some getting used to, with the sink next to the bed, but it really makes the room bigger. The location is great, we loved being so close to the shops of the '9 Streets'.

Stayed: December 2012, traveled as a couple
1  Thank JustRetired2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2012

Fantastic location? Super staff? Beautiful design? Yes to all. The new Andaz is right on the canal in a beautiful former public library. Starting at check in (check out the amazing atrium), the Andaz team were welcoming, friendly, and offered a very personal and easy check in experience.

Rooms are funky,but functional i.e. unlike some hotels I have stayed at, I could work out how to work the light switches! Mine had a lovely view over the garden. Bed very comfortable; shower great.

A few little things to bed down (breakfast service was well meaning but if anything the young staff seemed a little nervous). Actually that said, the colleague who I was travelling with redefines the phrase high maintenance when it comes to low fat this, low fat that!

Would I stay again? Definitely. Would I recommend? Absolutely.

  • Stayed: December 2012, traveled on business
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1  Thank EdamameLon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012

I loved this hotel, it's very quirky with lots of attention to detail. We arrived fairly early on the Friday morning and were greeted with good coffee whilst they got our room ready. I loved the fact there was no reception desk which saved queuing and the check in experience was enjoyable for a change - it was completed via an iPad as we sat on comfy sofas.

The room was a good size and the bed was really comfortable, although the pillows were a bit too soft and the room a little too warm despite turning down the temperature. The location is also fantastic, we could walk to all the main attractions and the lovely nearby restaurants. I'd definitely return.

  • Stayed: November 2012, traveled as a couple
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2  Thank becca1802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2012

Paid 290 Euro for a room and received a small room facing the courtyard..., max 20 sqm.

Asked for a room facing the Prinsengracht and was quoted an upgrade fee of 115 Euro, still without breakfast.

The decor of the hotel is simply overwhelming, but not in a positive light. A psychedelic combination of colours and pieces of furniture, somehow fitting for AMS, but not really resulting in a calm and relaxing atmosphere.

The limitations in space become obvious almost everywhere..., fitness center, spa, bar, parking are missing or too small.

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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7  Thank Fre S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2012

I had a very nice stay in one of the Andaz Kings with a Canal view.... a very nice room in a very nice hotel. Really something different and quite stylish.

Likes:
- The style of the hotel.
- The staff.
- The clean uncluttered room, no need to clear the bed of "junk" before using.
- The big walk-in closet.
- The big shower.
- Almost everything from the mini bar is free.
- Extensive choice of newspapers, to be delivered to your room

Dislikes:
- The Gym/Spa were not operational yet (stayed beginning of Nov).
- The rather difficult Internet VPN connection due to the Swisscom implementation

Location is very good of you are traveling for pleasure, a bit less when there on business since it can take a while to get out of the city center.

If the price was a bit less I would have given an "Excellent" rating.

  • Stayed: November 2012, traveled solo
    • Value
    • Location
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1  Thank GH_RTW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz Amsterdam Prinsengracht

Address: Prinsengracht 587, 1016 HT Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #14 of 371 Hotels in Amsterdam
Price Range: $352 - $673 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Andaz Amsterdam Prinsengracht 5*
Number of rooms: 122
Reservation Options:
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