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Grand Hotel Downtown
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Savings alert! 11% below average rates

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Savings alert! 24% below average rates

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Reviews (1,340)
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All reviewsthe penthousethe ground floorroof terracenice hotelrecommend this hotelthe room was nicewalking distanceminute walkexcellent stayreception staffbed was very comfortablemuseum districttram stopmain attractionsstayed here for nightsvisit amsterdampublic transport
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921 - 926 of 1,340 reviews
Reviewed January 22, 2014

Not the cheapest, but good quality. Seems like all rooms are on the first floor. Our window opened up to a wide alley which allowed you to see a canal. Close to trams, but a little further walk to Leidseplein. Got there early (10 am) and they found us a room. Bathroom in room has heated floors. Water seemed to prefer to be very hot in shower, when only warm, not much strength.

  • Stayed: January 2014, traveled as a couple
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1  Thank jonniemcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this reviewResponded January 23, 2014

Thank you for your review. Besides rooms on the ground floor we also have penthouses on the sixth floor. These rooms have a terrace and an amazing view over Amsterdam.
Your feedback about the shower is communicated to the maintenace department and they will check all the bathrooms. Looking forward to welcome you back.

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Reviewed January 18, 2014

Stayed here for 2 nights after booking on Orbitz. We paid about 72 euros a night. The hotel is very nice, especially for what we paid. Like the name implies, the hotel is downtown near many of the restaurants and bars. From what I've experienced in Europe, the rooms here were rather large. I would definitely stay here again.

  • Stayed: January 2014, traveled as a couple
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Thank Jed1087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this reviewResponded January 19, 2014

Thank you very much for you nice comments. We are looking forward to welcome you back in the future.

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Reviewed January 16, 2014

Stayed here for one night, which was superb value paying only £35 for a double room - cheaper than any hotel in the UK! The location is good, the nearest tram stop is around the corner from the hotel and from there it takes about 5-10 minutes to reach the very centre of the city. Initial impressions were good, we arrived early at 11am to leave our luggage with reception, not expecting to be able to check in that early and were pleasantly surprised that our room was ready. The double room is very small, however has lots of facilities and is clean. The en-suite bathroom was perfectly adequate, although it was one of those annoying 'wet rooms' meaning that every time you use the shower, the whole bathroom floor gets wet. The walls in the bedrooms are very thin - in the middle of the night I was woken up by voices from the next door bedroom, which lasted about half an hour. I called the reception staff who asked them to be quiet, however it was a while before the voices stopped and I was able to get back to sleep. The reception staff were very friendly and helpful. Overall it was an excellent value hotel considering the price paid, however under no circumstances would I pay full price for a room.

  • Stayed: January 2014, traveled as a couple
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Thank jm_1301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this reviewResponded January 19, 2014

Thank you for your review and feedback. Good to hear that you had a good stay overall and our reception was friendly and helpfull. I passed on these compliments and they were very happy.
We would love to welcome you back in the future.

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Reviewed January 2, 2014

room was good but a little squeezy. bed is very comfortable.
receptionist seems friendly and helpful but make a face behind us which i accidentally saw when i was about to ask her something then changed my mind later.
location is not bad although its quite far from city unless u take bus or tram.

  • Stayed: December 2013, traveled as a couple
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1  Thank shuennn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this reviewResponded January 6, 2014

Thank you for your feedback. This isreally appreciated.
I am sorry to hear that the receptionist made a face. I discussed this with the entire team that this is really important that we have to pay attention to this. All our staff members don't have the intention to make fun of our guests and are proffesional. We would love to welcome you back when you return to Amsterdam.

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Reviewed December 31, 2013

  • Stayed: December 2013, traveled with family
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Inge M, Manager at Grand Hotel Downtown, responded to this reviewResponded January 6, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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