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All reviewsthe penthousethe ground floorroof terracegreat hotelrecommend this hotelwithin walking distanceminute walkexcellent staybed was very comfortablereception staffmuseum districtmain attractionsvisit amsterdamtram stopstayed here for nightspublic transportcentral station
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Reviewed October 30, 2013

we stayed here at the weekend - clean rooms v modern pleasant staff good location
however my only gripe are the corridors - because they are tiled you can hear everyone walking past and it meant we were kept awake from early morning between luggage being rolled past and people talking - otherwise nice stay - paid extra to have junior suite - its really a slighter bigger room so if you are expecting a bigger room - book the penthouse suite which im sure are worth the money for view alone!

  • Stayed: October 2013, traveled as a couple
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3  Thank tmgilly85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this reviewResponded October 31, 2013

Thank you for your feedback. We really appreciate it. I forwarded your compliments about our pleasant staff to the entire team and you made them really happy. Great to hear you loved the rooms and location. I am sorry to hear that you heard noises from the corridor. We contacted a company which is an expert in noise reduction last week and we our looking for the best option. So this is in proces. We would love to welcome you back in the future and you are more then welcome to book a penthouse next time.

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Reviewed October 26, 2013

The hotel is situated close to museumspleun, in walkingdistance.
After the museums take the tramp to the citycenter it takes app. 15 minutes.
Supermarked is situated 200meter from the hotel..
We bought Amsterdam card, a very good idea, and we saved a lot of money.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
3  Thank Hans Henrik K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this reviewResponded October 29, 2013

Dear Mr. Henrik,

Thank you very much for staying at Grand Hotel Downtown and taking the time to leave a comment on Tripadvisor for our hotel.

Nice to read that you have enjoyed your stay and that you have saved on Museums and other attractions by purchaing the Holland Pass from our front desk.

We hope that you will return to visit Amsterdam in the near future and that you will stay at Grand Hotel Downtown.

Have a nice afternoon and we look forward welcoming you again at Grand Hotel Downtown.

Kindest regards,

Grand Hotel Downtown Team

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Reviewed October 17, 2013

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Inge M, Manager at Grand Hotel Downtown, responded to this reviewResponded October 21, 2013

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Reviewed October 13, 2013

Lovely modern hotel at a reasonable price. Room was clean and very spaceous with clean towels every day. We were on the ground floor, think the penthouse suites are on the top floor, so no problem with lifts or stairs for us. Staff were very friendly and very helpful with directions and local knowledge of trams, buses museums etc. Only down side was the TV reception was not the best in our room, but as we were only in it to sleep it didnt matter to us.
Five minutes from city centre (Dam Square) on the trams or if you feel like it approx 30 minutes walk.
Only ten minutes walk from Van Gogh museum and ten minutes from Anne Frank House.
Airport is 20 minutes in a Taxi, 36euro.
Thoroughly enjoyable stay.

  • Stayed: October 2013, traveled as a couple
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2  Thank Aly N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, General Manager at Grand Hotel Downtown, responded to this reviewResponded October 15, 2013

Dear Mr Aly N,

Thank you very much for leaving a review for Grand Hotel Downtown.

We hope that you have had a great time in Amsterdam.
Sorry to read that the reception of your television has not been up to standard during your stay. We have informed our maintenance about this matter and hope that this will be resolved as soon as possible.

We look forward welcoming you back at Grand Hotel Downtown and please do not hesitate to contact us, should you have any further queries.

Kindest regards,

Grand Hotel Downtown

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Reviewed October 12, 2013

Top class service and style. We were well looked after, and nothing was too much trouble for the friendly staff.

The rooms may have period windows that can be a little drafty if they don't shut properly. But that is mainly due to the character of the building.

Stayed: October 2013, traveled on business
Thank BMe83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, General Manager at Grand Hotel Downtown, responded to this reviewResponded October 15, 2013

Dear Sir,

Thank you for taking the time and writing a review for our hotel.

It gives us great plessure to read that you have enjoyed your stay at Grand Hotel Downtown.
We will take a note of the draft in the rooms that has been mentioned by you and we will inform our maintenance team.

Of course are we looking forward to welcome you back at Grand Hotel Downtown in the near future.

Please do not hesitate to contact us, should you have any further queries.

Kindest regards,

Grand Hotel Downtown

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