I'm from Amsterdam myself, and booked a room for someone I know. When we showed up, there was no one in the building, and nobody showed up either for at least fifteen minutes. The place was a mess, a renovation going on. When I called the booking agency, still no answer. We left for somewhere else and I claimed a refund at the agency. The agency got hold of the owner, I was told by the agency that the owner claimed that she had heard me call her 'black' and therefor denied the refund. Well, that is definitely not true, since I am black myself, and she never showed up. What a lying cheats, I'll block the credit card withdrawal.
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