The hostess Ria is friendly & helpful. We did not experience any problems but we got the impression that any difficulties would have been sorted quickly.
The apartment itself is large & luxurious with a balcony which opens out to a view of one of the prettiest canals in Amsterdam.
Complimentary Prosecco & beer were nice touches.
It was a delight to sit & watch Amsterdam canal life with a drink in hand, truly relaxing.
The bed could be remotely controlled for comfort & the huge bathroom was well appointed with a shower which doubled up as a Turkish steam room.
I cannot recommend this place highly enough & would definitely stay there again.