First of all, the rooms are well furnished and the beds are comfortable.
However, calling this a Hotel is a stretch. The building is shared with other 'hotels', essentially groups of rooms with makeshift reception areas set over an outdoor quadrangle of sorts, with little-to-none of the usual hotel facilities.
The poor review score is based on our experience with the receptionist. Three rooms were booked in our party, one booking was cancelled as the pre-auth failed but they neglected to inform us. The receptionist had no rooms to offer, had no alternative suggestions, and had the cheek to charge us 35 euros for an extra bed to be added to what as already a quad room.
Disappointing experience, poor customer service, won't be returning!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, HostelWorld, Priceline, Travelocity, TripOnline SA, Agoda, Hotwire, Cheap Tickets and Evoline ltd so you can book your Hotel Mosaic City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.