I was searching for a hotel on booking.com and came across City Hotel. The name itself sounds dodgey but the photos on the website looks promising so we decided to book it.
I was disappointed as soon as we arrived. I chose the room that's supposed to be on the first floor and when we got there it was actually on the third! So we have to carry our luggages 3 flights up on a non elevator building. I am from NY so I am used to walk ups but the fact that they lied on their website that its on the first floor when it actually isn't is unforgivable! I made it a point to get a room on the first floor because I know how the buildings are in Amsterdam.
Next, when we got to the room - our bed sheets and pillows were not clean and arranged. It looked like someone was just there before us! I've never been to a hotel like this! I know it's not a five star hotel but its really disgusting to arrive in your room like that. I went back to the reception and told him the story and all he did was hand me fresh sheets so I can change it myself! Unbelievable!
On our last day they charged us for not checking out on time. I have never experienced this in any hotel!
I am very disappointed and unhappy customer and hopefully this review will help other people.
I do not recommend this hotel. You can get a better deal somewhere else for the price.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Priceline, Travelocity, Odigeo and Agoda so you can book your City Hotel Amsterdam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Amsterdam City Hotel