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Ayelet-chen T

COZY AND COMFORTABLE

5.0 of 5 bubblesReviewed Jul 9, 2019
we had a really good time at the hotel, a very good place to stay. the staff is amazing, very helpful. the place is clean and nice. the breakfast is simple but good.
one thing at our room there was not a fridge but at the front desk we gave our thing and they put our stuff. there is no lockout for your things so we put it in the bags.
Date of stay: July 2019
Trip type: Traveled with friends
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIEX Amsterdam-South, Owner at Holiday Inn Express Amsterdam - South, an IHG hotel, responded to this review
Responded Feb 19, 2024
It warms our hearts to read such a positive review. We are dedicated to making every guest's stay memorable, and we're thrilled to have achieved that with you. Your feedback motivates us to continue delivering exceptional service. We can't wait to have you again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 4, 2019

The location was great. Very near tram and train. It’s a quiet area and next to all kosher shops.
Hotel staff very friendly and helpful. Kosher breakfast included fresh fruit and Dutch cheese and. hard boiled eggs. Much better than we expected.
Nice to meet other travellers including many Israelis.

Date of stay: July 2019
Trip type: Traveled with family
1  Thank LeoniLewis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIEXSOUTH, FO Staff at Holiday Inn Express Amsterdam - South, an IHG hotel, responded to this reviewResponded July 6, 2019

Dear LeoniLewis,

Thank you for taking the time to leave a review. We are very glad to read that not only did you like the amenities but also had the chance to meet other nice travellers. We hope you had a goo trip back home and maybe see you again!

Kind regards,
Sofia

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 2, 2019 via mobile

The location of this hotel isn’t ideal if you’d like to visit the sites in Amsterdam. However, it is fairly close to Amsterdam’s business district. The hotel itself is clean and provides a complimentary breakfast.

Date of stay: April 2019
Trip type: Traveled on business
3  Thank AdamBorowski
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGService, Guest Relations Manager at Holiday Inn Express Amsterdam - South, an IHG hotel, responded to this reviewResponded May 15, 2019

Hello AdamBorowski,

Thank you so much for staying with us and for posting an honest review. While I am glad that you found our hotel clean and provides free breakfast and was able to meet your expectations, I was quite concerned to see that you were not impressed with our location. I know somehow that these issues collectively affected your stay and this is definitely not the inspiring experience that we're known for.

Again, thank you for the review and for staying with us. I hope that you would still consider staying with us again in the future.

Regards,

Dianne L.
Case Manager
IHGService

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Reviewed April 24, 2019

The hotel is located a 20 minuted tram/bus trip from the city centre. It is slightly inconvenient, but on the other hand the hotels in the centre of Amsterdam are very expensive. You can always take an uber or a taxi for 15 EUR. The rooms are new and clean. The complimentary breakfast is good and has a sufficient choice.
I enjoyed staying at this hotel and would definitely stay again.

Date of stay: February 2019
  • Trip type: Traveled solo
    • Location
    • Sleep Quality
    • Service
1  Thank ImladrisEstel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIEXSOUTH, Guest Relations Manager at Holiday Inn Express Amsterdam - South, an IHG hotel, responded to this reviewResponded April 24, 2019

Dear ImladrisEstel,

Thank you for your time to leave a nice feedback on Tripadvisor!

We are so happy that you had a great stay in Holiday Inn Express Amsterdam South!
Yes, that is correct our hotel is only 15-20 minutes away from the city with the public transport.

Good to hear, that you had a new and clean rooms during your stay. And a good breakfast with sufficient choice!

Hopefully we will see you back in Holiday Inn Express Amsterdam South.


We wish you a nice day!

Kind regards,
Sjarifa Amatnoh

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed March 12, 2019 via mobile

My partner and I stayed here for 3 nights. Most of the staff were very friendly especially Lee (Scottish guy?) who gave us a map and showed us the best way to get to the town centre. Very helpful! The location is excellent, away from noise but tram links are a 2 minute walk to take you right into the heart of the city, there’s also a couple of food grocery shops nearby. The rooms were nice and clean although they did look like they could do with a lick of paint a new carpet but other than that, very clean and comfortable. The breakfast is ok but not great. I thought since we paid extra for this that here would be a bit more hot selection, really only thing warm is boiled eggs and toast, the rest is cold meats, salad and pastries but did the job anyway. Overall, enjoyed our stay here and would probably stay again if we visited Amsterdam!

Date of stay: March 2019
Trip type: Traveled as a couple
Thank NWKKat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIEXSOUTH, FO Staff at Holiday Inn Express Amsterdam - South, an IHG hotel, responded to this reviewResponded March 19, 2019

Dear NWKKat,

Thank you for taking the time to leave a review. We are glad to read that the interaction with the staff was pleasant and will certainly let Liam know about this. As a Holiday Inn Express, we offer a cold breakfast buffet except for a few warm items. We would also like to share with you that we are renovating the rooms to make the guest experience even better.

We hope to be able to welcome you again and kind regards,
Sofia
Reception Team

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Reviewed March 10, 2019 via mobile

We stayed here for 4 days.
The staff was the best I have experienced - every shift was friendly, helpful and courteous. The kitchen staff were great too!
A lovely budget hotel.
For kosher travellers, simple kosher breakfast included. Staff are great with all shabbat needs as well.
We we're very pleased with our stay

Date of stay: March 2019
Trip type: Traveled with family
Thank carobollag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HIEX Amsterdam-South, Owner at Holiday Inn Express Amsterdam - South, an IHG hotel, responded to this reviewResponded February 19, 2024

It warms our hearts to read such a positive review. We are dedicated to making every guest's stay memorable, and we're thrilled to have achieved that with you. Your feedback motivates us to continue delivering exceptional service. We can't wait to have you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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