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Holiday Inn Express Amsterdam - South
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Reviews (774)
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All reviewskosher breakfastjumbo supermarkettram and metrola brochettecity centrebig supermarketquiet areatakes minutespublic transportationcentral stationgood sizegreat showerboiled eggsminute walk from the hotelday passclean roomshotel is located
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Reviewed February 16, 2014 via mobile

This was the perfect location as it's right next door to the train station and a 5 minute ride into Amsterdam! The hotel was so clean and we felt very safe. The breakfast was delicious and more than we expected. Will definitely stay here if we come again.

Stayed: February 2014, traveled as a couple
1  Thank Colleen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSAM, General Manager at Holiday Inn Express Amsterdam - South, responded to this reviewResponded February 23, 2014

Dear Guest,

Thank you for your kind review to share your experience with other travellers!
We are very pleased to read your compliments with regards to your stay.

Looking forward to welcome you again.

Kind regards,

Linda de Jong
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2014 via mobile

Fantastic hotel, well kept and friendly staff. Breakfast free and more than adequate (continental style) Public parking charges during the week of €8.40 a day just outside but couldn't advise taking a car to Amsterdam really. Would definitely use again. Only downfall is no evening catering but have arrangement with local delivery fast food outlet or eat before returning to hotel.

Stayed: February 2014
2  Thank zcwm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSAM, General Manager at Holiday Inn Express Amsterdam - South, responded to this reviewResponded February 15, 2014

Dear Guest,

Thank you for having taken the time to write on TripAdvisor regarding your stay with us in Holiday Inn Express Amsterdam-South. I am pleased to read that you had an enjoyable stay with us. We hope to welcome you again!

Kind regards,

Linda de Jong
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2014

Neat and clean but a very small hotel. Not too many choices for breakfast. Expensive compared to the services it offers. But the location makes up for it. Walking distance from the supermarket and tram station.

Stayed: June 2013
Thank Rajiv M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSAM, General Manager at Holiday Inn Express Amsterdam - South, responded to this reviewResponded February 10, 2014

Dear Guest,

Thank you for staying with us and taking time to write a review. I’m sorry that you were unhappy with the selection of breakfast items. With regards to our product; Holiday Inn Express provides a complete package with rooms of 20m2, bathroom with shower, free continental breakfast and free wifi which meets, and luckily in many cases exceeds, the expectations our guests.

Please let me know if there’s anything else we can do to improve our service to you.
We hope you choose to stay with us the next time you’re in the area.

Kind regards,

Linda de Jong
Hotel Manager

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Reviewed January 16, 2014

Myself and my other half stayed here in January 2014.

We were looking for a base for our 3 night stay in Amsterdam and saw this place and thought it looked great.

The hotel is around a 20 minute tram ride in to the city centre which for us we actually quite liked as it meant we saw a little bit more of the "real Amsterdam" and also had time to check where we were going etc before getting off in the city!

There was also a Metro at the tram stop which I believe is a little bit quicker. Both the Metro/Tram stop is a 1 minute walk from the hotel just by the shops.

The hotel itself is extremely clean with all furnishings well maintained and the communal areas looking spotless. I saw them being cleaned on a regular basis.

The bedrooms were also really well maintained and looked great. The bathrooms in particular the shower were great and just what you needed after being on your feet all day!!

You could not argue with the breakfast - a continental selection with meats, croissants, eggs, toast etc and gallons of coffee setting you up for the day ahead. The staff (apart from house keeping!!) were extremely friendly :)

I would return to this hotel for sure if I ever came back to Amsterdam.

Just 2 points:

1. We had our Do Not Disturb sign on our door for 2 days running as the first night we had a looooong day and wanted to have a lay in. At around 11am on the second day we had a knock on the door of the room and a rather grumpy lady from house keeping stated that as we had our DND sign on the door for 2 days straight they HAD to come in and clean the room??? I stated the room did not cleaning and we were relaxing (it really did not need cleaning) and yet this lady stated that it was policy that if DND was on the door for 2 days running they HAD to clean the room and that it was in the rooms book - which it quite clearly was not. As I did not back down another female asked me when we were checking out to which I said tomorrow and then all of a sudden was told not to worry about it - what a silly situation that was!

2. The TV is advertised as having a multitude of foreign channels such as BBC1 & 2 - In reality there were around 6 stations, all in Dutch. Whilst I did not intend to spend my time watching TV in Amsterdam it would have been nice to watch a little in bed after a long day. If that could get sorted and also a quick word with housekeeping then this place would get 5 stars!

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank mikeyr1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSAM, General Manager at Holiday Inn Express Amsterdam - South, responded to this reviewResponded January 25, 2014

Dear Guest,

Thank you for your review on TripAdvisor regarding your stay with us in Holiday Inn Express Amsterdam-South. Your feedback is incredibly valuable to us, as it best evaluates our product and services offerings.

I would like to inform you that we have TV's with multitude of foreign channels in our rooms. It might be possible that there was an error with the TV channels during your stay.

I regret to read that housekeeping came in your room while you had a 'do not disturb' card on your door. For security reasons, it is our policy to check the room if it has the DND sign on the second day as well. Unfortunately this procedure was not communicated to you by our housekeeping department.

My sincere apologies for the inconvenience you have experienced in our hotel. Please be assured that the issue has been discussed within our team and various actions are already in place to ensure this does not re-occur in the future.

Yours sincerely,

Linda de Jong
Hotel Manager

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Reviewed January 8, 2014

this hotel is very clean and nice, close to the airport but a little out of the city. you need to take train to the airport and then the service bus of the hotel still you do not loose much time. the breakfast was also very good.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank witchhansolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSAM, General Manager at Holiday Inn Express Amsterdam - South, responded to this reviewResponded January 25, 2014

Dear Guest,

It was a pleasure to read your review on TripAdvisor regarding your stay with us in Holiday Inn Express Amsterdam-South. I am glad you had a nice time in our hotel.

Kind regards,

Linda de Jong
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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