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“Hidden Gem” 5 of 5 stars
Review of Hotel Seven one Seven

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Hotel Seven one Seven
Ranked #33 of 364 Hotels in Amsterdam
Certificate of Excellence
Gran Canaria, Spain
Level Contributor
111 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
“Hidden Gem”
5 of 5 stars Reviewed April 20, 2009

My partner and i stayed at this hotel over the Easter period.
The hotel is lovely, very unique and situated right in the heart of Amsterdam with a fabualus address.
We stayed in the 'Shubert' suite at the front of the building and was very fine in every way, beautifull room overlooking the Prinsingrahct....
The staff were all very helpfull with all our requests, not in your face but always there when you needed them. They helped us with restaurant resavations...The breakfast served in the hotel is very fine in there lovely dining room...This hotel is small, very comfortable and really is a 'Hidden Gem'

  • Stayed April 2009, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank rigboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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391 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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  • English first
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English first
Amsterdam
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed March 27, 2009

i stayed in the mahler room for two nights. the room was ok, however the double bed was comprised of two single mattresses which joined in the middle and was pretty uncomfortable. also, it was noisy. the room is above what sounded like tumble dryers which were on at around 9.30pm one night. i was woken very early in the morning by slamming doors. i suppose this can be expected in small old townhouse...

BE WARNED. i was booked to stay for 21 nights on business. i only ended up staying for 2 nights. i had to return to london because of an unforseen family situation. when i gave notice of my departure, i was told i'd be charged for the whole 21 nights. 5000 euros. the manageress was extremely and unnecessarily aggressive. her and her receptionist told me in no uncertain terms that apparently the website makes their policy clear. they were completely inflexible on this. if you change your arrangements PRIOR to the first night of your stay you pay a notice period of 4 NIGHTS. but if you have already COMMENCED your stay, you are liable for THE WHOLE AMOUNT. although the small print on the website states this, it was not made clear in correspondence she had directly with my office who asked if we could be flexible should i wish to shorten my stay. we were assured we'd only have to give 4 day notice period there was never any mention of notice being given prior to the stay. obviously, changing circumstances are a reality of business travel. in all my years of staying in hotels around the world i have NEVER come across such a mean cancellation policy.

i also, object to being treated so aggressively by the manageress, i was made to feel extremely uncomfortable by her and her receptionist. i agree with some of the other reviews on this site....the atmosphere in this place is strange to say the least.

i feel totally ripped off and am now consulting legal action. needless to say, none of my colleagues will stay there in future. they have lost out on a huge amount of business from me, my company and my friends.

  • Stayed March 2009, traveled on business
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
13 Thank gl1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed March 13, 2008

Choosing a hotel for a city break can be difficult.Book the wrong property in terms of location,size,features or ambience and your enjoyment of the city itself can be detrimentally affected.This is particularly true of Amsterdam because parts of it are frankly seedy and unlike cities like Paris or Rome its attractiveness is not immediately apparent. We first visited Amsterdam seven months ago and stayed at the Banks Mansion. Even for a small city Banks felt a little out on a limb and in terms of looks and character could have been anywhere. It didn't do Amsterdam any favours. After much consideration we decided to give the city another try and chose the 717.The trip was much more enjoyable. First the negatives and which have featured in some other reviews.It is expensive. Noise from the street is a bit of problem.The hotel is very near the Leidesplein and you do get alot of late night revellers.We stayed during a very stormy March.I imagine the noise could be worse during the peak summer period.There are plastic flowers.The service can be bit hit and miss,eg the need to remnd the staff we had ordered tea.On the first two nights we returned to the room to find it had been tidied and the shutters on the windows closed but not on the final night.Lack of double glazing and inferior heating in the room meant it could be a bit chilly.But these are minor quibbles. Now thepositives. Overall, the location was great.After a night visiting Boom Chicago and Jazz Cafe Alto we able to walk back to the hotel in minutes.Whilst there was street noise it was not threatening and didn't make for too disturbed a night.The hotel is within 15 minutes walking distance of all major attractions.The staff are extremely friendly and are eager to please.We were offered afternoon tea each evening.Complimentary wine was always available. The hotel itself was very well appointed and charming.The bedrooms are very large.We stayed in the Picasso suite which is extremely spacious.They could use the space to put in a larger bathroom and a power shower wouldn't go amiss. Particularly after a day or evening out in the cold it was great to to come back to sit in one of the cosy lounges with fire. This leads to the most important point.Without being twee,the hotel excels in giving you a feel for living in a genuine old canalside house.The minor flaws are worth having to be able to have this experience. If you want antiseptic perfection book into a large chain hotel which could be anywhere in the world. I think some people book and constantly think about the price during the stay.This can only cause them to over emphasise the defects. If you decide to book, put all consideration of cost to one sideand just enjoy the hotel for what it is.We will remember this hotel fondly long after we've forgotten many other places we've visited.

  • Liked — the overall ambience and look
  • Disliked — the room was a bit chilly during bad weather
  • Stayed March 2008, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank acontributor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed September 9, 2007

This was our 4th time staying at 717. Each previous time the rooms were superb, the service gracious, the location great, and we left wondering what more could you want from a small hotel/B&B?

We wonder no more.

We booked the room at the Top, which has a window facing the canal. It's a steep climb up the stairs, but the room was large and pleasantly decorated. I must, however, agree with the previous comment about the plastic flowers. At these prices, a few real flowers would have been nice. The bed is towards the front of the room, just underneath the window.

Our first night was fine; we were tired from the flight over. We slept well. Breakfast was pleasant, but the service quirky as others have noted in their reviews.

Little did we know, it appears since we last stayed there several years ago, that a rock and roll club had opened just across the canal. Bedlam was about to begin around 11pm, or was it midnight? It's tough to tell when you're woken from your sleep.

Friday night was bad. It was loud, but we thought that it was part of staying in an active urban area. We voiced no complaint.

Saturday night was awful. Dreadful. We had friends, from Germany, stay in one of the suites overlooking the canal. They were finally able to go to sleep sometime around 2 or 3 in the morning. We fared no better.

It sounded as if the rock and roll club had thrown open its doors and the party was on the street, right outside the hotel. Firecrackers, drunken revelry, cars honking, bands playing, fights, screaming, etc.

At this price, or at any price really, part of the implicit compact between a guest and the proprieter is that they'll do everything possible to provide a satisfactory and restful stay. Unfortuneately, this wasn't the case. We complained bitterly.

No matter how charming the rooms, that's it's constantly held up as a shining example of how to run a small establishment, that it's a legendary hip hotel...none of that is worth the price we paid for not being able to sleep through the evening.

The problem isn't going away till the rock and roll club closes. Do yourself a favor, ask about the club when making your reservation. If it's still open and you want to stay up till 2 or 3, grab a dozen beers, or roll a joint if that's more your style and join the party at the club or on the dancing in the streets.

Otherwise, if you want a restful stay while in Amsterdam, other establishments may be able to provide the setting for a good nights sleep.

  • Liked — my memories of pleasant stays in the past
  • Disliked — the addition of the rock and roll club across the canal
  • Stayed March 2007, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
13 Thank VotingRightsNow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seven_one_Seven, Manager at Hotel Seven one Seven, responded to this review, January 20, 2008
We would like to let you know that the offending club has been permanently closed due the noise complaints that were made about it. The building across the canal is currently unoccupied and we will closely monitor any furture development plans to ensure our guests' comfort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chevy Chase, Maryland
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
2 of 5 stars Reviewed April 5, 2007

We just returned from a 3 night stay at Hotel Seven One Seven. We arrived early (8:30 am) from a 7 hour overnight flight from the U.S. We did not expect our room to be ready, so we asked to leave our bags and said we would go out for breakfast. They said we could have breakfast there. We went down into their lovely dining room and had a basket of bread, a plate of 3 pieces of ham and 3 pieces of cheese, coffee and orange juice. When we checked out we found that we had been charged 75 euros for this breakfast--over $110 dollars!!!! Although they advertise free afternoon tea or wine, we were offered it on only one of the 3 nights. We stayed in the Tolkien junior suite, which although beautifully decorated, had a scratchy wool blanket and a bathroom that was not large. One of the windows opened up onto a light shaft, and on 2 mornings at 7 am a crew of painters began erecting a scaffolding outside of the window which was a foot from the bed. It was extremely noisy. I agree with the previous guest that the noise level from other doors opening was quite loud as well. For what this small hotel charges, I would have expected a little more gracious service. The employees seemed a bit snobby and disinterested.

Helpful?
9 Thank fieldmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 19, 2006

My boyfriend suprised with a trip to Amsterdam and he did his research well and chose this lovely cosy hotel for 2 nights. We stayed in Shakespeare on the 1st floor and it is an enormous and gorgeous room with sumptuous fabrics and and a really a comfy sofa. Also a rather fancy B&O TV which impressed him very much!! We only saw one other couple in the hotel and had the elegant and snug lounge to ourselves late one evening with a lovely bottle of complementary wine and very nice snacks (without having to request them which is always nice) The hotel organised a restaurant for us and taxi's etc and we were impressed with the professionalism.

The downsides to this room were minimal but considering the cost perhaps worth mentioning:

Being so near the ground floor meant that we did hear the hotel phone ringing but it wasn't much of an issue.

There was no air con and it was a bit too hot and stuffy which I imagine in Summer could be more of a problem.

The bathroom was tired and certainly not luxurious but adequate.
If this had been updated the room would have been fantastic.

The staff were friendly and polite and breakfast in bed arrived on the dot and in a huge basket which was a lovely touch and also had delicious freshly squeezed orange juice. Something was always missing though, ie. no milk, no butter and on the last day 2 boiled eggs with no egg cups!! We did not eat downstairs as we just wanted to be pampered and lazy which was such a treat!

These really are minor faults though and the overall experience is to be recommended. I would have loved a room with a view though - I think that a canal view would have made this stay even more special. There's no pleasing some people is there?! If you are looking for a romantic retreat with absolutely no hint of pretentiousness then this hotel is for you and it would take very little to make this place perfect!

  • Liked — decadent and cosy room
  • Disliked — the bathroom
  • Tips/Secrets — go for a room with a view if you can afford it!!
  • Stayed September 2006, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank crispyduck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 6, 2005

We recently went to 717 and were wowed by the charm and design of it. The restoration of this old building/house was fantastic and the decorating. Like another person said, a welcome change from the sleek minimalist look of so many hotels trying to be so cool.

We stayed in the Tolkein room which was as pretty as it seemed in the on-line photos however--- it was UNBEARABLY noisy. It was like being in someone else's house. Forget about relaxation. For some insane reason, in this humongous room, they decided to put the bed smack-dab next to the door that opens onto the main stairwell leading to all the rooms (no elevator). So you really felt like you were well aware of all your neighbors comings and goings including their conversations. You could even hear conversations that were taking place two flights down at the front desk at the bottom of the stairs.

Worse than the stairs, was the fact that the staff/cleaning supply room/lounge was just a few steps down from our door. Starting at 7am, that door was literally opened and closed twice or more every five minutes on the average. You could not only hear the creaking of the hinges but also when it shut-- OVER and OVER and OVER... we would sleep during the five min intervals and had a horrible sleep each night. we were NOT there for business. We told the staff each night to please make sure that the morning person was informed to please be considerate and enter this room quietly. During a four day stay, we only got one hour's worth of their compliance to that request. We got the feeling that they thought we were inflexible which ticked us off all the more.

Also, we found that the hotel staff was friendly but in many ways inept regarding their concierge services. For example, we called down one afternoon to ask them to call the restaurant they had booked for us for that evening and see if they could be called and the reservation pushed back a little later. The person at the desk (at all times there was only one person available or in sight) told us that he did not know which restaurant we had been booked at and he'd have to call his colleague at home to find out. Why was there not a general log of this stuff like a normal luxury hotel??

The breakfast was really nice and the atmosphere of the dining space super nice. All in all, it has a lot of charm, but I would never stay there again if I were going there to have a relaxing weekend. You'll be up at 7! A couple we met staying in a nearby room from New Orleans, had the exact same sentiments as we did- especially regarding the staff room door issue--and their bed was way away from their door!!

All our friends told us to go to Blake's which is now called something else... will try that next time!

S Spencer

  • Stayed May 2005
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
19 Thank SCSH1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Seven one Seven

Property: Hotel Seven one Seven
Address: Prinsengracht 717, 1017 JW Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel) , Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#2 Business Hotel in Amsterdam
#19 Family Hotel in Amsterdam
#26 Luxury Hotel in Amsterdam
#27 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Seven one Seven 4*
Number of rooms: 9
Official Description (provided by the hotel):
Exclusive private guest house in the heart of the city with Amsterdam's major attractions at walking distance. As our guest - either for business or pleasure - you will experience the unique combination of staying in a 19th-century building with all the contemporary amenities of today. Our main purpose hereby is to create a relaxed atmosphere and ‘A feeling of home away from home'. We look forward welcoming you! ... more   less 
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Also Known As:
Hotel 7 1 Seven
Hotel Seven One
Seven One Amsterdam

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