We were here in October and booked three nights. As soon as we arrived we thought it looked rather dingy in the lobby, but once we made it to the room we were absolutely disgusted.
Feces stains on the floor, blood stains, and about a dozen other stains I don't even want to think what they are from. These stains looked new and unwashed. The double bed mentioned on hotels.ca was actually two cots with more than half the springs completely missing or broken. The thin mattress was touching the floor and it was dirty. The sheets were dirty, and they had a few large holes.
We tried to save a few bucks after a long trip, but I would have rather slept on a park bench in the rain than stay there.
We asked reception for a refund, they refused. We asked to speak to the manager or owner, they refused (although we discovered later the guy who was refusing was either the owner or manager).
Eventually after piles of emails and calls to hotels.ca we got a full refund for all three nights since the hotels description was not accurate at all. We had to send them pictures. We found another nice hotel for the same price and it was in a nice residential neighbourhood near Leidseplein.
Unless you are on an extremely strict budget and have absolutely no standards on where you sleep, I would avoid this place at all costs.
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- Also Known As:
- Galerij Hotel Amsterdam