My 3 female friends and I booked this hostel as we thought it would be a good location and a safe place for us to stay. With its Christian ethos,we thought the staff would be kind and helpful.
We were VERY wrong.
A week before our stay, one of our friends went to the hostel to ensure we were all placed in the same room, and ressured that was fine. On arrival,we were told 3 of us were in 1 room and 1 of us was sleeping on our own in a 6 bed room.
We waited for 45 to check in and every time you went to the desk, you had to prepare yourself for a very long wait!!
Location wise: not very near the centre of Amsterdam. Good if you don't mind long walks to amenities.
The staff were most disappointing. They were very unhelpful and extremely sarcastic. Such a shame as they are promoting themselves as a "Christian" place. They happily knocked our door and asked us to go to church in the mornings but seemed reluctant to help us with our complaint that we had booked a room for the 4 of us to stay together.
You have to pay for towels,pay for locks,pay for water, pay for a key deposit.
The breakfasts were laughable. I was told the 3 options were unavailable by the time i got downstairs but I could have some dry bread with cheese. An extra charge of 1.50 euro for a top up on hot drinks.
There are lots of odd people either living or working in the hostel. Who they are was unclear but one specific man told us where we could/couldn't leave our bikes, times for checkout etc but he was not staff?!
The rooms are tiny. There were no windows in our room that could be opened. There was 1 plug socket for all 4 people in our room. Wifi connection was poor and you had to "like" the hostel on Facebook everything you wanted to use their wifi
The hostel is greatly overpriced!!
Overall we were very disappointed with the hostel and would never stay here again.
- Official Description (provided by the hotel):
- Shelter Jordan - Popular for its warm and welcoming atmosphere - An amazing location for a great price! Shelter Jordan is in the heart of Amsterdam, close to Anne Frank House, Dam Square, Royal palace and the Museum District. A direct bus to Schiphol Airport is just around the corner. The Jordan area is full of charming streets, picturesque canals and fascinating hidden courtyards. Experience real Amsterdam in the lively street markets, "brown" cafés and the tulip and cheese museums. This area is famous for hip and trendy boutiques as well as endless restaurants and cafés. With less than 100 beds the hostel is smaller than many in Amsterdam, creating an atmosphere where it's easy to feel at home and make friends The courtyard garden is a great place to hang out when the sun's shining and you can buy drinks, snacks and meals in the café. We cook a home-made dinner each evening for our staff and you are very welcome to join us. You'll also find games to play, books to read, tables where you can write your journal, a chill-out area with comfy sofas where you can relax and chat to other guests and free WiFi access to keep in touch with home. FREE: Breakfast, WiFi, Lockers, Maps, Sheets and Showers. No hidden extras - all taxes are included in the low prices. Female only floor. Choice of rooms with 4-18 beds and shared bathrooms. The large dormitories have dividing walls between the beds. Free lockers are available - bring your own padlock or buy one at reception. 24 hour reception with tourist information and discount tickets for canal cruises, bike hire and museums. Good security, free luggage storage, no curfew, no drugs and no alcohol. Run by Christian volunteers from all around the world. This not-for-profit hostel will give you a good night's sleep in a clean and friendly atmosphere. A favourite Amsterdam hostel since 1971 with many guests coming back year after year. Come with your friends or make new ones. Experience Christian hospitality during your Amsterdam adventure! Come and discover why Let's Go guide book described Shelter Jordan as "one of the very best". ... more less
- Reservation Options:
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- Also Known As:
- Shelter Jordan Hotel Amsterdam