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“Good value for money” 4 of 5 bubbles
Review of Ibis Amsterdam City West

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Ibis Amsterdam City West
Ranked #124 of 361 Hotels in Amsterdam
GreenLeadersBronze level
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1,426 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
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London
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed July 21, 2014

We recently stayed here as we were attending a festival with the shuttle bus leaving from Sloterdijk station. The location was perfect for this - you could walk to the station or it was a short bus ride away. It was also easy to travel to Amsterdam central. There is a bus stop right outside the hotel and the journey took about 20 minutes.
The room was clean, a good size with a great power shower. The staff were friendly and helpful and took the time to ask us about our stay at check out. The only disappointment was that the breakfast seemed overpriced so we ate next door in the huge Burger King. I would recommend this hotel. It was cheaper than staying in central Amsterdam and actually quite nice to stay in a quieter area for a change. I would stay here again.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Cfrancis24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed July 17, 2014 via mobile

Stayed here in May 2014. The one thing we noticed was that there was no bath mat, this was after my mother slipped out of the shower. There was only two towels in the bathroom, not hand towels, not face washers and no mat. When I rang reception, they advised me that if they didn't have any mats they would bring an extra towel, a bit late after the fact but when they arrived the girl had about a dozen mats....why were there no mats in the rooms. This must we a safety issue and mats should be in all rooms. I was lucky my mother didn't hurt herself very bad but it made the rest of our trip a bit hard at times..... Not good service

Stayed May 2014, traveled with family
Helpful?
1 Thank Donna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, July 20, 2014
Dear Donna,

Thank you very much for posting your review on Tripadvisor.

Thank you for informing us about the fact that there was no bathmat in the room. We do apologize for the problem that was caused to your mother. In each room there must be a bathmat and two big towels. I discussed the missing bathmat with our housekeeping manager and she has introduced measures to ensure this does not happen again.

For any future stays I would like to inform you about our 15-minute guarantee, if anything is wrong in your room (for example a missing bathmat), than you can call reception and we solve the problem within 15 minutes, if we don't solve your problem within 15 minutes, you stay is for free.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 16, 2014

I stayed at the Ibis in March 2014 - with my partner.
We were helped upstairs with our bags after checking in.
The room was clean, neat and cozy.. adjustable heating was also available..
The staff were welcoming, and very informative.
The hotel is a bit cheaper as it is not in the City Centre, no complaints there.. The bus stop is located across the road a short walk from the hotel.
Buses are regular so transport to and from the Hotel was not an issue.
The bed was comfortable, and the bathroom was also nice.
We had cocktails at their bar after a day out in the city, it was fantastic to come back and relax after walking around all day seeing the sights.
The staff helped us arrange our transfer to the airport after our 3 night stay..
When leaving we were asked if our stay was an enjoyable one, or if we had any suggestions/complaints.

I am looking at Ibis hotels for our next trip to other parts of Europe, as this was a good experience...

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank blairg1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, July 20, 2014
Dear guest,

Thank you very much for your recent stay in our hotel.

Your kind words have been passed on to our team and who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work.

We thank you for your continuous support and look forward to serving you again soon.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
63 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed July 13, 2014

The hotel is good, clean, well maintained, although small. Next to burger king, make you easily find food whenever you're hungry. The location is about 15-20 minutes away by bus from central station and amsterdam tourist area, but bus stop is only about 2 minutes away.

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Ignatius Untung S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, July 20, 2014
Dear guest,

Thank you very much for your recent stay in our hotel and the provided review.

We are so happy you enjoyed your stay and look forward to welcoming you again.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Skipton, United Kingdom
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed July 12, 2014

Good hotel, good sized room with shower and the room had wifi. A bit out of city but no problem travelling to and from. Can buy tickets for the bus from reception and the bus stop is literally across the road from the hotel.nothing around the hotel except a fast food chain. Breakfast a bit expensive at the hotel.

Staff are very friendly and will help you with buses, trams etc.


.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cheekymo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, July 20, 2014
Dear guest,

Thanks for reviewing our hotel in Amsterdam.

Your kind words have been passed on to our team and in particular to our reception staff who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work.

We thank you for your stay and hope to welcome you back soon.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
113 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed July 6, 2014

Pros
Hotel has well appointed, clean rooms, though the room size is on the smaller side. Washroom is small but hygienic and has a shower. Hotel provides a budget stay option, as booking in advance may provide a room at about 70 euro. As the property is located at a remote, peaceful place, there is no disturbance due to traffic or noise so one can expect good sleep.
Cons
One has to travel a distance of about six KM or more for access to the hotel from the Amsterdam central station. So, late night access may be a problem as the bus service in the city is till 12 a.m. There are no options to dine near the hotel except a burger King.
Tips for travel
To reach hotel, one can catch bus for line 48,from the bus stop in front of amsterdam central station and get down at bus stop named Kabelwag, which is almost in front of the hotel. For visiting famous tulip garden at Lisse, one can catch a bus from the Kabelwag bus stop located outside the hotel for sloterdijk train station and from there, train can be boarded for amsterdam airport. From airport, the bus for tulip garden departs every fifteen minutes, with first bus at about 8.30 A.M.

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jatin9030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Amsterdam City West

Property: Ibis Amsterdam City West
Address: Transformatorweg 36, 1014 AK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#20 Best Value Hotel in Amsterdam
#28 Green Hotel in Amsterdam
#92 Romantic Hotel in Amsterdam
#97 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Amsterdam City West 3*
Number of rooms: 180
Official Description (provided by the hotel):
The Ibis Amsterdam City West is a modern 3-star hotel located between the city center and the main business districts of Amsterdam. The hotel offers 180 rooms, a restaurant with bar and terrace and 24-hr snack service. The hotel is surrounded by free public parking (between 7pm and 9am during the week and all day long during the weekend). The bus stop to Amsterdam Central Station is in front of the door (runs 24-hrs a day). ... more   less 
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Also Known As:
Ibis Amsterdam City West Hotel Amsterdam
Accor Amsterdam City West

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