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“we would definitely stay there again”

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Ibis Amsterdam City West
Ranked #129 of 371 Hotels in Amsterdam
GreenLeadersBronze level
Reviewed March 14, 2014

My partner and Booked the hotel via booking.com. We stayed there from March 5-9 (5 days) and got a really awesome deal for this one.

At first we didnt know how to get there so we from Amsterdam Central we took a taxi going there and costs 20€.

When we first got there we were surprised by the location, it was quiet and calm. A little distant from the crowded and loud place of the city. A perfect location for resting and calming down after a very busy day.

The staffs who greeted us were very nice and very professional, they would assist you with everything you need such as Transportation pass, Some tours that they recommend, which floor would you like to stay in, Breakfast and more. They speak perfect English so communication barrier is non existent.

We stayed in room 912, when we got there, everything was so clean. The bed is pearly white and not to mention very very comforable. the Comfort room is sneaky clean, it was a comfortable stay for 2 persons. Oh.. There's also a safe where you can put your important documents. Just dont forget to get it again before you check out. The room service goes and clean our room everyday, so everytime we get back to our hotel, it feels like we just checked in.

The location is 10 minutes away from Central station. You can ride a bus going to Sloterdjk and get off at station Kabelweg and the hotel is there. Going to the city is also effortless. The bus station is just across the hotel. We got our bus ticket for 26€ for 5 days and with that you can use the Tram and Bus together.

Overall, it was a pleasant stay there and as i my partner and i discussed.. When we go back in Amsterdam.. We will definitely stay there again.





  • Stayed: March 2014
    • Value
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2  Thank kamille a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 12, 2014

  • Stayed: March 2014, traveled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
Thank Simone S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this reviewResponded March 17, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 5, 2014

Typical modern, clean, light and bright Ibis hotel with funky and spotless public areas and lovely fresh rooms with good TV and excellent wi-fi. Friendly, helpful staff too. Yes this is in a seemingly out of the way location but actually is 10 to 15 minutes from Amsterdam Centraal Station on a reliable bus service with the stops outside the hotel. PLUS this is on a night bus route too - so every half an hour to get back from the city centre. It is also very near a Metro station (not a quick direct link to CC but very useful for connections to trains and trams at various stops including Sloterdijk Station). A brief walk from the hotel you will also find Sloterdijk Station for links to NS trains (day trip to Haarlem; getting to the airport), trams, Metro and buses. Get a GVB card and you'll enjoy a stay here.

  • Stayed: March 2014, traveled solo
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3  Thank ybyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this reviewResponded March 17, 2014

Dear guest,

Thank you very much for your 5 out of 5 revieuw about your recent stay in our newly renovated hotel.

Your kind words have been passed on to our team who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work.

We thank you for your continuous support and look forward to serving you again soon.

Best Regards,

Martijn van der Graaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2014 via mobile

We got a great deal for this chain hotel and to be honest weren't expecting much more than a clean room. What we found was a lovely modern hotel with extremely helpful and friendly staff, a fantastic continental breakfast with scrambled eggs and either bacon or sausage, a pleasant bar area and a quiet location away from the stags and hens of the city centre. With a bus stop just outside perfect for the centre and Sloterdijk station, and a Burger King downstairs for late night snacks, we couldn't have picked better!

Stayed: February 2014, traveled as a couple
1  Thank stuzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this reviewResponded March 2, 2014

Dear Stuzer,

Thank you very much for your very positive review about our newly renovated hotel.

We are very happy to hear that you enjoyed your stay with us.

We hope to welcome you back soon.

Best Regards,

Martijn van der Graaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2014

I booked the hotel via Otel.com whom I will never use again as they never replied to e mails, provided no customer service, and failed to honour a voucher. The final straw was a problem with the booking, but that was sorted out by the helpful and enthusiastic Ibis staff. The hotel is clean and comfortable, with pleasant rooms, and provides a good breakfast. Staff were helpful and helped with knowledge of transport and connections into the city. The only drawback is the fact that there is a lack of shops, and cafe's near to the hotel, other than a Burger King. However regular buses into Amsterdam and only 3 minutes from the metro , enable the visitor to move around easily.

Room Tip: Rear rooms away from road are quieter
  • Stayed: February 2014, traveled with friends
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Thank Eugene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this reviewResponded March 2, 2014

Dear guest,

Thank you very much for your recent stay in our newly renovated hotel.

Your kind words have been passed on to our team who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work.

We thank you for your continuous support and look forward to serving you again soon. You can always book via our friendly staff or online.

Best Regards,

Martijn van der Graaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2014

My woman and i stay in this Ibis Hotel for 3 nights and enjoy it very much. I absolut recommend this hotel to everyone who need to spend some days in Amsterdam. Okay, it´s not really central, but 10 minutes one way by Bus direct to the city center, who cares :o)
a daily public transportation ticket you can buy at the reception for € 4,50.
The breakfast, one word amazing and i love the coffee.

everytime, i need to go to Amsterdam, i will book this hotel. I never sleep better in a Hotel Bed before and i sleep in a lot of Hotels over the last years.

we spend, with booking 1,5 weeks before we flight and spend € 200 for 3 nights incl breakfest

Room Tip: double room
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank turtle201277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this reviewResponded February 27, 2014

Dear guest,

Thank you very much for your recent stay in our hotel and very positive review on Tripadvisor.

Your kind words have been passed on to our team who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work.

We thank you for your continuous support and look forward to serving you again soon.

Best Regards,

Martijn van der Graaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2014

Stayed here with several mates march 2013 for two nights. A short inexpensive taxi journey to the city centre was no inconvenience as staff were very helpful in organising transport. Bedrooms very clean, fresh and well insulated from surrounding noise. At €4:90 for a pint of Heineken from the hotel bar this for me was the only distressing part of my short stay in this breath taking city.

Stayed: March 2013, traveled with friends
Thank DSINGER111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this reviewResponded February 11, 2014

Dear guest,

Thank you very much for posting your review on Tripadvisor. We are happy you enjoyed your stay and look forward to welcoming you again.

Best Regards,

Martijn van der Graaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Amsterdam City West

Address: Transformatorweg 36, 1014 AK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#31 Green Hotel in Amsterdam
#92 Romantic Hotel in Amsterdam
#97 Family Hotel in Amsterdam
Price Range: $98 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Amsterdam City West 3*
Number of rooms: 180
Official Description (provided by the hotel):
The Ibis Amsterdam City West is a modern 3-star hotel located between the city center and the main business districts of Amsterdam. The hotel offers 180 rooms, a restaurant with bar and terrace and 24-hr snack service. The hotel is surrounded by free public parking (between 7pm and 9am during the week and all day long during the weekend). The bus stop to Amsterdam Central Station is in front of the door (runs 24-hrs a day). ... more   less 
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Also Known As:
Ibis Amsterdam City West Hotel Amsterdam
Accor Amsterdam City West

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