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“Good base to visit Amsterdam” 4 of 5 stars
Review of Ibis Amsterdam City West

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Ibis Amsterdam City West
Ranked #118 of 364 Hotels in Amsterdam
GreenLeadersBronze level
zeeland
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good base to visit Amsterdam”
4 of 5 stars Reviewed October 18, 2013

The hotel is a perfect base to visit the city when you have a smaller budget and when you do not mind to ride a short trip into the city centre. The location is perfect for tram, metro, train, bus and you travel easily to Schiphol. The hotel offers good rooms, an average luxury, clean and quiet. The personel is very much doing the utmost to help you, and the dinner is suprisingly good.
One little negative note: the breakfast room is too small if the hotel is completely booked.

Room Tip: all rooms are quiet i think, no big traffic or industry around.
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank keesd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, October 20, 2013
Dear Keesd,

Thank you very much for your review about our newly renovated hotel.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

We hope to welcome you back soon.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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  • Dutch first
  • English first
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English first
Bristol
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 17, 2013

Stayed at The Ibis City West for a long weekend. The hotel is very close to the train station, about a 10 minute slowish walk. There is a bus stop nearby where you can catch the number 48 bus into the city. Bus fare can be paid on the bus and it's possible to buy an hour ticket if you don't want to buy the 24/48 hour tickets. The bus ticket also covers travel on the tram, metro and I think the canal ferry. All of the bus drivers we met spoke excellent English (as did everyone we met). Hotel also sells these tickets too.

The hotel was very clean. Room was fairly small but adequate. Nice big shower in the bathroom. The bed was extremely comfortable. The only issues during our stay were that on our last night there appeared to be a party going on in reception which started at around 3am and was still going on when we left the hotel at 5am (although I'm guessing this is not usual). Also, the rooms are very warm and when we opened the window there was a lot of traffic noise. I would suggest asking for a room that does not face the dual carriageway at the front. There is a Burger King next door where we went for tea in the mornings.

Room Tip: Noise from the road (only when the window was open) from the dual carriageway.
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank BristolKibbey18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, October 18, 2013
Dear Guest,

Thank you very much for your recent stay and review on Tripadvisor.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We do offer indeed the new and very comfortable "Sweet Bed by ibis" in all our rooms. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

We hope to welcome you back soon.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackheath, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 13, 2013

My partner an i stayed at the Ibis Amsterdam City West hotel on our recent trip to The Netherlands , the location is perfect a short ten minutes to the city centre,located close to transport in quiet leafy suburb location, staff were knowledgeable and very helpful, quality of accommodation although 3 star plus was excellent , a place i highly recommend .

Stayed August 2013, traveled as a couple
Helpful?
Thank leslie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, October 15, 2013
Dear Leslie D,

Thank you very much for your 5 star rating that you gave us. It was out pleasure to serve you in our recently renovated hotel.

Your kind words have been passed on to our team who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work.

We thank you for your continuous support and look forward to serving you again soon.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scalloway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 12, 2013

the hotel is perfect for a stay in Amsterdam.not central, but a good location and the bus service,200 yards from the hotel, was very good.the hotel itself was very pleasant,as Ibis usually is,the staff were very helpful and polite.the drinks at the bar are pricey,but that's sadly what to expect. overall though, I think this a smashing hotel and well worth the cost. ten minutes into the town and hey presto very good indeed the only thing I would say,and it applies to all ibis hotels of this nature, is that, at 16 euros, the breakfasts are a bit on the pricey side, as good as they are.....all in all though, full marks to the staff and management

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, October 15, 2013
Dear Ian S,

Thank you very much for your review and recent stay.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

We hope to welcome you back soon.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed September 23, 2013

IBIS is an ultra modern budget hotel with rooms slightly larger than a train compartment. It's the smallest room I've stayed in and I've stayed in a lot of hotels! I liked the post modern exterior and lobby but the room just felt cheap and tiny. Basically you walk in the door and fall on the bed! The room appears to be a self contained prefabricated factory unit. I could imagine a crane hoisting it into place and, bam, a fully furnished mini room.

The location is a bit off the beaten path. I wanted to stay near the city center but everything was full. It took me nearly 45 minutes to travel to the city center via bus. Once you settle in for the evening, you are really stuck as there isn't any nightlife in the surrounding neighborhood.

Breakfast was decent and I ended up having plenty of drinks in the bar since there wasn't any other places nearby. The staff was pleasant and friendly so it sort of made up for the wee prefab room.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, September 24, 2013
Dear Peter F,

Thank you very much for your recent stay at our newly renovated hotel.

I am glad tyo hear that you enjoyed the service provided by our staffmemebers and the all you can eat breakfast buffet.

I am very sorry to hear that you disliked the size of our rooms. The size of our rooms is comparable to similar properties in the area and we feel we provide good value given our location. We regret that this was not your impression and offer our apologies.

Busnumber 48 or nightbus 348 run 24 hours a day and brings you in just 10-12 minutes from the hotel to Amsterdam Central Station.

We hope to welcome you back in the hotel in the future.

Best Regards,

martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Amsterdam City West

Property: Ibis Amsterdam City West
Address: Transformatorweg 36, 1014 AK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#27 Green Hotel in Amsterdam
#27 Best Value Hotel in Amsterdam
#94 Romantic Hotel in Amsterdam
#98 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Amsterdam City West 3*
Number of rooms: 180
Official Description (provided by the hotel):
The Ibis Amsterdam City West is a modern 3-star hotel located between the city center and the main business districts of Amsterdam. The hotel offers 180 rooms, a restaurant with bar and terrace and 24-hr snack service. The hotel is surrounded by free public parking (between 7pm and 9am during the week and all day long during the weekend). The bus stop to Amsterdam Central Station is in front of the door (runs 24-hrs a day). ... more   less 
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Also Known As:
Ibis Amsterdam City West Hotel Amsterdam
Accor Amsterdam City West

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