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“Great place with great people” 5 of 5 stars
Review of Ibis Amsterdam City West

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Ibis Amsterdam City West
Ranked #113 of 364 Hotels in Amsterdam
GreenLeadersBronze level
Dublin, Ireland
1 review
“Great place with great people”
5 of 5 stars Reviewed September 4, 2013

The hotel was perfect location for me and my friends.Only couple of stops from the train station and the bus stop to the city centre was within 5 mins walking distance. Hotel was very nice and clean and staff was extremely helpful. I do not even have one bad word to say about this place as I enjoyed my stay here very much. It is not situated in the city so it is quiet area but it's not far away from the city which is great especially at night time.There are regular buses, even night links so there is no need to stay right in the city centre when you can stay in Ibis Amsterdam West.
I would recommend this hotel to anyone and anytime.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MartinaP0505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, September 6, 2013
Dear Martina,

Thank you very much for your review with a 5 out of 5 score!!

Your kind words have been passed on to our team who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work.

We thank you for your continuous support and look forward to serving you again soon.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,323 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
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English first
Tirgu Mures, Romania
2 reviews
4 of 5 stars Reviewed September 3, 2013

stayed for 5 nights (BB), very clean, very organized. As a plus are location , rooms, and most of all "the early birds breakfast" which starts at 4 am.
I went with my girlfriend last year and the rooms were clean with all the accesories, minibar, hairdryer. The bus station was across the street. The suedish buffet was all right even for hungry people who stayed in downtown all night.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank iceman812013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, September 6, 2013
Dear icemna812013,

Thank you very much for your review on Tripadvisor.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

We hope to welcoem you back in the near future in our newly renovated hotel.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 31, 2013

The hotel itself was just right for our three-night stay for three in Amsterdam. Don’t be tricked into thinking you need to pick the much pricier ibis in the centre, or indeed any other central hotel, as the accessibility of this hotel is superb. The hotel is situated about 100yds from Contactweg bus stop where the 48 bus takes you straight into Centraal Station, every ten minutes from 6am ‘til 11:50pm, and the journey takes about 15 minutes. The hotel sells good value season tickets, ours was 72hr at €16,50/person, and that also got you unlimited journeys on the trams too; we certainly got our money’s worth since you could get from top to bottom of the city by tram in just a couple of minutes, rather than walking, or hiring bikes to look like the locals! Transfers from the airport to the hotel were easy; the train took us from Schiphol Airport to Amsterdam Sloterdijk Station quickly- buy tickets from the machine in the airport to avoid over-the-counter fees. However, be warned that at Schiphol you need to pay by card (Mastercard and Visa incur a small fee) but on the way back from Sloterdijk you need to pay in coins or by Maestro card. Also, don’t go for First Class on the train, the journey is short and the two classes look hardly different. We got a little lost getting from the train station to the hotel so it’s best to check the route on Google Maps in advance, when you hit the right direction just follow signs for Burger King; the walk is about seven to ten mins. We booked in advance on Expedia (recommended) as the hotel charges €89/night and €16 for breakfast. The breakfast was buffet and was average, we didn’t pay the standard price and to be honest, it’s not worth it when you can get a Full English in the centre for €4,95. The rooms were quite large and had an en-suite shower room, satellite TV with BBC channels and two proper beds with a decent third (I slept in that and I’m 6’ 1”). Other nice bits include AC and wireless net with computers in the reception you can use. No tea and coffee making facilities though so bring a travel kettle or nip to Burger King (cheaper than the ibis café-bar) which is next door. With regard to what to do in Amsterdam it’s whatever floats your boat but our highlights were the Anne Frank House and a trip on the canals. It’s best to book Anne Frank in advance (at least two weeks), we were too late but found hardly any queues about 90 minutes before closing, giving plenty of time too to look around. Another tip is to leave plenty of time to get through the airport on the way back; we had some very slack check in staff and no time whatsoever to look at the hundreds of shops, despite arriving at the airport 2½ hours before boarding. When you initially arrive at the airport, it’ll be about 40 minutes before you leave, just to give you an idea of how large it is. Anyway we thought the ibis hotel Amsterdam West was a brilliant hotel just correctly located for the city centre. You can’t go wrong. Highly recommended.

Room Tip: Rooms facing the car park to the rear as opposed to the road at the front are a tad quieter; however...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank Connor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, September 2, 2013
Dear Connor M,

Wow, thank you very much for your very detailed description of our newly renovated hotel. I am sure that all your information will be used by our future guests.

We are very proud to get a 5 out of 5 score for your recent stay. This will keep us definitely motivated to continue providing the best possible service to all our future guests.

We hope to welcome you back soon in the hotel.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 28, 2013

Stayed for 5 nights until yesterday. This Ibis hotel have pleasant and quiet rooms and a very good breakfast. The beds are really big and comfortable.
It may seem to be far from the city but it stays only 10/15 minutes by bus (n.º 48) with a bus stop just a short walk away from the hotel. You may buy bus tickets (for one our, 24h, 48h or 72h) at the front desk. The Metro line 50 stays close at the hotel but is not a good option because it'll take about 50 minutes to reach the center.
All the hotel staff is absolutely professional and very interested to give you the best possible service. Many thanks to all the team.
If you intend to visit Amsterdam, Ibis Amsterdam City West should be within your first choices.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank MarioAMRamos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, August 30, 2013
Dear MarioAMRamos,

Thank you very much for your 5 out of 5 score on Tripadvisor.

Glad to hear that you enjoyed our brand "Sweet bed by ibis". Your kind words on the service have been passed on to our team who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work.

We thank you for your continuous support and look forward to serving you again soon.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boldon, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 28, 2013

We stayed here for two nights as part of a short break in Amsterdam organised by DFDS Seaways. The hotel is located around 10 minutes away from the City Centre, with a bus stop located just down the road. Bus passes are available at the hotel reception which was great for us! not too far from the city centre and a burger king right next door! Our room was quite spacious, beds were comfortable and there's enough room to store clothes, could have done with a few extra coat hangers though. Room service was a reasonable price also and the food was nice for a quick snack.
Cooked Breakfast was quite limited with eggs served with either sausage or bacon being the hot options as well as the usual continental breakfast. All were still very nice, breakfast was served until noon on the weekend also which was great for us so we could lay in!

Overall a lovely hotel, with everything you need. Would definitely stay here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, August 30, 2013
Dear Lisa S,

Thank you very much for reviewing our hotel on Tripadvisor.

I am glad to hear that you enjoyed your stay with us.

We thank you for your continuous support and look forward to serving you again soon.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 26, 2013 via mobile

We enjoyed our stay at IBIS. There's not a huge amount not to like for a hotel of this price point, the bed was big and the shower was great. The only ways it falls down is that the bar is quite expensive and it took the barman a while to be able to put our drinks on our room but other than this we have no qualms.

The easiest ways to get here are either on the 48 bus and get off at contactweg or get the metro to isolatorweg.

  • Stayed August 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank JWaldock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, August 30, 2013
Dear JWaldock,

Thank you very much for your 5 out of score on Tripadvisor.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

We hope to welcome you back soon in our newly renovated hotel.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
47 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed August 8, 2013

This hotel is located about a 15 minute bus ride from the centre of Amsterdam in a mainly industrial area. There are very few bars or restaurants nearby so plan on eating in the hotel or taking the bus or metro to the city. The bus is a better option and runs every 15 minutes from a stop down the road. The same bus also runs to Sloterdijk train station which has direct trains to the airport.

The hotel itself is relatively standard IBIS fare. The rooms are small and functional but the beds are comfortable, although the air conditioning was not cool enough for my liking. Breakfast was also very overpriced considering the relatively limited choice. The staff were friendly and helpful.

Overall, if you want a good value hotel for a relatively short visit to Amsterdam, this is not a bad option. However, for first time visitors to Amsterdam, I would probably recommend staying in a more central location.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Seat28B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, August 12, 2013
Dear Seat28B,

Thank you very much for your recent visit to our newly renovated hotel.

Our hotel is indeed 10/15 minutes by busnumber 48 from Amsterdam Central Station. All our rooms are equiped with the all new "Sweetbed by ibis", I am glad to hear that you enjoyed the quality of this bed.

I hope to welcome you back in the near future.

Best Regards,

Martijn van der Graaf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Amsterdam City West

Property: Ibis Amsterdam City West
Address: Transformatorweg 36, 1014 AK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#20 Best Value Hotel in Amsterdam
#27 Green Hotel in Amsterdam
#94 Romantic Hotel in Amsterdam
#98 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Amsterdam City West 3*
Number of rooms: 180
Official Description (provided by the hotel):
The Ibis Amsterdam City West is a modern 3-star hotel located between the city center and the main business districts of Amsterdam. The hotel offers 180 rooms, a restaurant with bar and terrace and 24-hr snack service. The hotel is surrounded by free public parking (between 7pm and 9am during the week and all day long during the weekend). The bus stop to Amsterdam Central Station is in front of the door (runs 24-hrs a day). ... more   less 
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Also Known As:
Ibis Amsterdam City West Hotel Amsterdam
Accor Amsterdam City West

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