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“Very nice hotel but warning of renovations would have been nice”

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Ibis Amsterdam City West
Ranked #131 of 364 Hotels in Amsterdam
GreenLeadersBronze level
Nottingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very nice hotel but warning of renovations would have been nice”
Reviewed December 23, 2012

We stayed here for 3 nights in December for a short city break away. We arrived at the hotel and found that the reception area was undergoing renovations but we had not been informed of this beforehand. We had to carry our heavy suitcase up 3 flights of stairs to reach the temporary reception area which wasn't exactly convenient. However, the man who checked us in was very friendly and helpful as were all staff members and I was impressed with how well they spoke English.

The room was standard for an Ibis Hotel, however, we felt that tea making facilities would have been nice. The shower was very good and powerful, which is always nice when on a break. It was a very clean room and smelt clean too. The bed was very comfortable and we had plenty of towels to use.

Breakfast was pretty standard too- nothing special. Again it would have been nice to have plentiful supply of English Breakfast tea as herbal tea is not really something we enjoy.

I don't know why people are complaining about the location of the hotel in relation to the city centre. It's only a 10 minute bus journey away if that and the buses come every 10 minutes, even on Sundays. I would strongly recommend getting a 3 day bus pass if staying for that length of time because it is well worth the €16 and is much more convenient than getting a ticket everytime you get on. These passes are valid on the metro and trams as well so it is definitely value for money.

I would recommend going to the Artis Zoo and Anne Frank's house when visiting Amsterdam.

Overall a very pleasant stay and we were very sad to leave. We would definitely return to this wonderful city.

  • Stayed December 2012, traveled as a couple
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Helpful?
Thank GC4AH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibiscitywest, General Manager at Ibis Amsterdam City West, responded to this review, December 26, 2012
Dear GC4AH,

Thank you very much for your positive comments about your stay in our hotel. We are happy to hear that you enjoyed the service of our employees.

I am very sorry to hear that you were not well informed about the renovation taking place. I do apologize for this. The renovation of the hotellobby, restaurant and bar is almost ready now, we stopped for the Christmas and New Years period. From 7 untill 23 January we will renovate the breakfastroom in the hotel (the impact on the guests that will stay in the hotel will be very limited), we will serve breakfast in the main restaurant downstairs during this period.

We hope that you will come back to the hotel during a next visit to Amsterdam to see the end result of our new public area's.

Best Regards,

Martijn van der Graaf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Rio de Janeiro, Brazil
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 8, 2012

'far' from town.
very close from metro,bus etc...
dont ride a bike there, is too expensive.is cheaper go by bus.
there is a burger king in the first floor, but they are not open until late...so, considerer do a picnic in your room.

  • Stayed July 2012, traveled as a couple
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Thank diogoluism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 19, 2012

Typical clean Ibis, well kept etc, straightforward enough to check in and out.

It is situated in the middle of an industrial zone, which means there are practically no restaurants (bar the hotel one and Burger King next door) around.

That said, Isolatorweg metro station is a five minute walk, Sloterdijk station is 10 minutes away (and means you don't have to go into Amsterdam itself to reach Schiphol), plus there is a bus to and from Amsterdam Centraal which runs 24 hours.

  • Stayed October 2012, traveled solo
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Helpful?
1 Thank blaugelb75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 11, 2012

Like all ibis hotels, service, cleanliness, room were perfect. The location of this west ibis is not so good, 4km from centre, it is a long walk or a 10 min bus ride. You get the bus across the street (route 48)which is very convenient. Ibis centre is in the middle of everything. If i have a next time, centre will be my choice. For the rest, the hotel is perfect. Ps: if u like burger king there is one next to the hotel

  • Stayed November 2012, traveled solo
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    • Service
Helpful?
Thank EdFord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Amsterdam City West

Property: Ibis Amsterdam City West
Address: Transformatorweg 36, 1014 AK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#29 Green Hotel in Amsterdam
#92 Romantic Hotel in Amsterdam
#97 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Amsterdam City West 3*
Number of rooms: 180
Official Description (provided by the hotel):
The Ibis Amsterdam City West is a modern 3-star hotel located between the city center and the main business districts of Amsterdam. The hotel offers 180 rooms, a restaurant with bar and terrace and 24-hr snack service. The hotel is surrounded by free public parking (between 7pm and 9am during the week and all day long during the weekend). The bus stop to Amsterdam Central Station is in front of the door (runs 24-hrs a day). ... more   less 
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Also Known As:
Ibis Amsterdam City West Hotel Amsterdam
Accor Amsterdam City West

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