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Reviews (384)
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All reviewsamstel canalgreat locationrembrandt squaresteep stairsflower markethistoric hotelrecommend this hoteltop floortriple roomwould stay here againrooms are bigamsterdam experiencewalking distancecentral stationtram stopcitystaircase
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Reviewed November 17, 2016

To be honest, this is a tricky review and rating. Firstly and MOST importantly is the access to the rooms. The stairs to the first and second floors are literally LADDER LIKE, extremely steep, narrow steps and curved bannister rails. Even without any luggage, this is a challenge indeed. I would strongly suggest you INSIST on help with your luggage. This may prove a challenge as staffing levels are almost non existent, we only saw one person on the very small reception, however, behind the scenes there are a few 'house keepers'. This is truly no exaggeration. Rooms 211 and 212 are on the THIRD floor and I suggest very unsuitable for anyone with any kind of fitness or health issues. Believe me, regardless of age, you have to be fit but be particularly careful when booking if you feel this could be an issue and find out exactly where you room is. If you make it to your room, I believe MOST have canal views (please check) over the Amstel and have secondary glazing, it can get noisy out there and any passing lorries can make the whole building shake. The rooms are very well appointed and clean with TV, mini-bar and safe. Rooms 211 and 212 did not have a power shower and the water flow was miserable (but hot), more of a drizzle than a shower. The mini-bar is VERY expensive (€3 for a tiny bottle of water) so be wise and buy your own and just use the fridge to keep you stuff cool. The view, however was quite spectacular. The location is also undeniably great, just a few minutes walk to the Flower Market and the start of the Kalverstraat shopping street. If you want to experience the REAL Amsterdam then follow the flower market to the end and cross onto the Singel. Beyond that you have my favourite trio of canal walks, Herengracht, Keizersgracht and Prinsengracht. Zig-Zag across these and the bridges and side streets in between towards the Central Station and you will find numerous independent shops, art galleries, restaurants, book and antique/vintage stores!! The architecture is simply breathtaking. In summary, this Hotel is essentially JUST a place to sleep with no other amenities (bar or lounge area) or breakfast facilities. They will recommend a place for breakfast but be brave and find your own!! The location is great but access to the rooms is seriously challenging. Make sure your room has a view, that will compensate for the effort to get there!! Check booking rates with the Hotel directly AND the travel websites as they can vary greatly. I got a 35% discount through a well known travel site. I would not have paid the full advertised rate as I felt it wasn't worth the price, especially because of the stairs and lack of onsite amenities. I would stay again, at the right price and first floor only. I would say NOT suitable for couples with young children!!

Room Tip: Avoid 211 and 212 unless you are SUPER fit and don't mind a drizzle shower.
  • Stayed: November 2016, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank se22bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2016 via mobile

I am not one to complain on these kind of media, I would just not return. But the hotel was terribly overpriced for the accommodation, and the desk person was very inhospitable. I have seldom felt as unwelcome just by the way we were spoken to - an eery feeling and passively uncivilized. The room was outdated and too warm, the beds terrible and the pillow the worst brick stone Iever experienced. I just thought people should know.

Stayed: November 2016, traveled as a couple
Thank Xdipity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2016

I booked through Expedia.
The price charged could be justified if it was a Hotel and not a Guesthouse with poor exteriors, non-existent lobby, receptionist 12hrs/day, no breakfast room.
On a more positive note the receptionists were kind, and the room in good order.
Also, the location is very central.
Bottom line: value for money was quite low (charge less, and the place could be a good proposition for travelers on a budget)

  • Stayed: October 2016, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Aldo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2016

The room was very small, there was hardly enough space to walk from the bedside to the bathroom. The bathroom was also very small. The stairs to the room were steep and they didn't help us transfer our luggage to the room. The curtains, the blanket and one of the towels had stains. Although the hotel is in a convenient position it was very noisy during night.

  • Stayed: October 2016, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Pen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2016

We stayed a week at the Amstelzicht in September. We booked here because we got fed up of trawling through dozens of hotels, checking reviews & moving on so we made a snap decision based upon the hotel website & photos. Big mistake.
We opted for the ground floor double which shown on a picture on a booking website looked clean, bright and welcoming. Upon entering the room it became apparent that the person who took the photo that lured us here must have used a flash equal in light intensity to the Sun ! The room was very dark at all times of day even with all lamps & ceiling lights lit. This dimness isn't helped by the blinds being down right outside the windows & window boxes also blocking the natural light .
If you're checking photo's of this hotel our room was the one at the front of the hotel to the right of the entrance via the steps from street level. Subsequently the entrance to the room is just along the corridor from the entrance door & all the problems associated with that-noise both from incoming & outgoing guests at all times of day & night, guests standing chatting on the entrance steps at all times, guests smoking on the steps which permeates into the room, guests returning late at night & finding they've forgotten their key so banging on the front door which is the other side of the wall. There's also substantial traffic & pedestrian noise-the room is about 4/5 feet (1.20/1.50m) above street level so privacy isn't a problem with passing pedestrians.
Apart from these problems the room was in desperate need of a deep clean-I actually blew dust off my bedside lamp bracket when I first arrived but didn't mention this to my wife as we'd have been off in a jiffy. It also needs decorating to brighten the place up a bit. Everything was a bit well.... brown ! The room has a seating area overlooking the traffic, sorry, canal. This areas potential is wasted-better lighting, new furniture, new curtains, raise the outside blinds, ditch the window boxes, all these would improve this area. The room safe is in a curious position in the bottom of a cupboard-meaning access is only possible down at floor level which again is hampered by lack of light.
The bathroom was adequate apart from a rather strangely located toilet roll holder-not to put to finer point on it but if you were to reverse & sit on the loo the paper holder was to your left sticking out about 6 inches (150mm) which you had to negotiate around & when you finally got into your preferred position the holder would be at face level about a foot (300mm) away. A simple solution would be to fix it behind the cistern & we were puzzled as to why it wasn't.
We didn't experience any noise from Mulligans next door & we were there during a w/end, maybe we struck lucky with that one.
All in all for what we paid we were disappointed with this place. It's not a hotel but more of a building with rooms-no extra services you'd normally get from a hotel are available here.
On the plus side it is in a central location & the desk staff are extremely helpful & friendly. I can only imagine what they must have to cope with at times.

Room Tip: Go to a different hotel !!
  • Stayed: September 2016, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank shirlmidd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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