When we arrived we were advised that we go the no breakfast(yes we booked with no breakfast) but no clean( it didn't state this in the booking information) rate, which meant that the 4 days we stayed out room was not going to get cleaned during our stay. I know we are on a budget but this should have been advised when booking. We booked a double room which was two single beds pushed together and one was not a proper single bed, but a fold out bed as it creaked every time you breathed, made for a noisy and sleepless night. The remote control for the TV was not the right one. Our door looked like the lock had pulled off and there was such a big gap around the door, the hallway light came in all night? This made it feel unsafe to the point I put our heavy suitcase against the door at night. There was no rooms to open both suitcases so we had to co-ordinate packing etc. We were told to pay in cash when we got there but also had out credit card charged as well with the total amount, which over a week to reverse, after I emailed the hotel. Plus side is they responded to my email about the charge quickly and resolved after that but it did take time. I think for the money we paid this hotel was grossly overpriced.
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- Also Known As:
- Max In Mokum Amsterdam
- Max In Mokum Hotel Amsterdam