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“Rats in the room! Stay away from this place”
Review of Hotel Max

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Hotel Max
Ranked #313 of 368 Hotels in Amsterdam
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Rats in the room! Stay away from this place”
Reviewed June 6, 2013 via mobile

What an ugly and dirty place, it is old, tiny and it doesn't even have a reception, you have to go to another hotel in order to check in!!
The staff... totally rude and they don't speak english.
Initially we booked the hotel for 3 days but we left the first day at 3 am because there were mices in the room!!! They were all over the place even on the bed. Stay away from this hole really.

Helpful?
1 Thank frequntraveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
marcelscheepstra, Eigenaar at Hotel Max, responded to this review, November 3, 2014
Thank you for your review. We take all feedback serious.

Please book next time directly by our website for the direct discount.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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261 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Yorkshire
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 7, 2013

Overal a pleasant stay at the hotel and would possibly consider going there again.

Room: Small, basic, but sufficient - big enough for a 3 night stay.
En suit Bathroom: nice, clean and modern
Breakfast: good choice. Nice dining area
Staff: Seemed Friendly and helpful
Location: Good, in walkable distance to the main Old Town area of Amsterdam. Tram stops near by.
Cleanliness: Ok - although there was the odd hair in the bed - hopefully it was just the maids!? we did have maid service everyday.
Bikes: Good value for money service!! Was definitely worth hiring! Would recommend! - a good way to get around Amsterdam!
Problems: The lock on the door handle was very poor. It was a Key card system, so in theory it should self lock - however it didn't! - You had to try again and again and have a certain knack with the handle. We told the Reception guy about this, and he seemed very helpful and understanding and said he would have it fixed the next day - but that never happened during our stay. We told the maid one day as she was going to clean our room (whilst we went out for the day), she seemed to understand, however, upon our arrival back to the hotel later in the evening THE DOOR WAS UNLOCKED! very bad! luckily nothing was stolen!!!! Nonetheless something could have been! The hotel seriously needs to sort this room's door out!!!!!!! (This room was on the first floor).

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
Thank CKMitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcelscheepstra, Eigenaar at Hotel Max, responded to this review, November 3, 2014
Thank you for your review. We take all feedback serious.

Please book next time directly by our website for the direct discount.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome
Level 3 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 1, 2013

I read the room dimensions and it was as they said. I ask for a queen size (matrimoniale) bed but a two single bed are in the room. Breakfast and reception was in another hotel (not mentioned in hotel description!) Queue to have breakfast, one people to manage breakfast and reception, no space to leave luggage on street floor on checkout time (reception and breakfast are downstair). My opinion is really negative about the hotel.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Easytobook.com

Helpful?
Thank Antonio M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcelscheepstra, Eigenaar at Hotel Max, responded to this review, November 3, 2014
Thank you for your review. We take all feedback serious.

Please book next time directly by our website for the direct discount.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Amsterdam hotels

Great Wyrley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 13, 2013

and stay somewhere decent . I booked a room with twin beds , got to the room & there was 1 rather small double bed. I heard the rooms could be small but a convict would get more room in a cell, basically a bed, 1 chair & a small toilet/shower combined.

Shower was filthy , with mould growing up the walls , over the tiles. If you needed the loo you had to sit sideways on . Worst of all NO KETTLE IN THE ROOM , shocking . If you wanted breakfast you have to go to another hotel , the same with checking in and out. the only good thing about the hotel was its nearness to a rather excellent coffeeshop. Will not be staying at Hotel Max again

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank VillaninWyrley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcelscheepstra, Eigenaar at Hotel Max, responded to this review, November 3, 2014
Thank you for your review. We take all feedback serious.

Please book next time directly by our website for the direct discount.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Level 4 Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 13, 2013

We stayed here for 3 nights, it was a great price, and at the end of the day you're only washing and sleeping there!
The beds were comfy, the room was clean, and the ensuite washroom was lovely. Absolutely cannot fault this hotel!
Also there was a little vending machine at the front door which was good for the munchies, and many many little money saving vouchers about.
ALSO the most important thing is that LIDL is right across the road.
Staff were friendly, and also the walking distance into the town centre was very manageable.
Good place!

  • Stayed January 2013, traveled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ayla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcelscheepstra, Eigenaar at Hotel Max, responded to this review, January 30, 2014
Thank u for your review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam
1 review
Reviewed April 3, 2013

Is a good hotel, but there are some little problems. The sink was leaking a lot of water and the heater stopped in the middle of night. The schedule of breakfast was Misinformed. But the price isn't expansive for its conditions

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Angelo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marcelscheepstra, Eigenaar at Hotel Max, responded to this review, November 3, 2014
Thank you for your review. We take all feedback serious.

Please book next time directly by our website for the direct discount.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Max

Property: Hotel Max
Address: Hemonystraat 7 Sous | near Stadhouderskade, 1074 BK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > De Pijp
Amenities:
Children Activities (Kid / Family Friendly) Shuttle Bus service
Hotel Style:
Ranked #313 of 368 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Max 2*
Number of rooms: 12
Reservation Options:
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Also Known As:
Max In Mokum Amsterdam
Max In Mokum Hotel Amsterdam

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