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“Hardly decent but...” 3 of 5 stars
Review of NH Amsterdam Centre

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NH Amsterdam Centre
4.0 of 5 Hotel   |   Stadhouderskade 7, 1054 ES Amsterdam, The Netherlands (Vondelpark)   |  
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Ranked #99 of 362 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersSilver level
Villars-sur-Ollon, Switzerland
Level Contributor
75 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Hardly decent but...”
3 of 5 stars Reviewed November 21, 2013

Everybody who has traveled a bit knows what to expect in terms of Customer Servicewhen going to the Netherlands: The attitude is worse than France and, to say the least, very casual. NH Amsterdam is just another Dutch hotel...
- The location is fine, near the canals, red light etc. Nothing to say here
- There is no Car Park (for a hotel pretending to be 4*...) and it is quite a nuisance as it is impossible to park in Amsterdam
. The check-in/out are painfully slow. They are amazingly skilled at it
- My colleague and I had rented the same type of room. Mine was very decent, hers very tiny (we paid same price!) and she had to get back twice to get it changed to the standard
Internet is free and slow or paying if you wish it to work...
So really middle of the road, nothing special...

  • Stayed November 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Didier M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
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English first
Cambridge, United Kingdom
2 reviews
4 of 5 stars Reviewed November 21, 2013

Had a nice stay here and welcomed by friendly and efficient members of staff.
The quality of the food at breakfast was very good and i found the room to be well serviced as well as clean and tidy. Nice..

  • Stayed November 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with NH Hotels

Helpful?
Thank OliLights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness, United Kingdom
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 20, 2013

Just got back from a long weekend and this was our first stay here. Upgraded to a superior room and was given one night upgrade free. The room was large and comfortable. The beds were a bit on the soft side but actually got a good night sleep on them. Had a room at the side of the hotel so it was really nice and quiet. Our only moan was that there was a nasty drain type smell in the bathroom. The air conditioning needs an overhaul and upgrading - it was difficult to use and a bit noisy. It is really well located near the museums, the luxury brand shopping streets and only a short tram ride to Dam Square and the city centre but not far to walk anywhere either. A 197 bus from right outside the airport took us to a bus stop just across the road from the hotel and for 4 euros each this was cheaper and nearer than getting the train into Central Station. Will definately stay again.

Room Tip: Rooms at the side and back of hotel are quieter.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank JanskiF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ankara
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 19, 2013

It was clean,nice decorated and foods was delicious, Free shuttle ring to airport was nice service. I will back there when I gonna come back to Amsterdam. I advice for everybody who has not to stay in the downtown

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Oben M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 18, 2013

I honestly can't believe the disgusting, rude service I just received from this hotel. I stayed with them in May and had a perfectly pleasant, though anodyne stay. At the time I overlooked a few moments of uppity attitude from the staff. I decided I would give them another go in May this coming year.
Unfortunately I needed to call them to make a change to the dates of my booking.

The manager has just been ruder to me on the phone than I can believe. I am shocked and shaking. I'm very upset at her attitude to customers and she only she seemed interested in taking my money with interest at all in what I was asking her to do. She refused to give me her name.

She insulted me. She was deliberately obstructive. Then she hung up on me.

I don't think any customer deserves that kind of treatment either on the phone or in person. Please spare yourselves the agony of meeting the awful staff of this place. They do not care about your trip at all. Stay somewhere else.

  • Stayed May 2013, traveled solo
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank turkeyonthehill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
66 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed November 7, 2013 via mobile

This my first hotel @Amsterdam, very nice hotel, but the breakfast is average.
The location is perfect, just next to the Marriot Hotel, and in front of the tram.
The bed ia average, the bathroom is enough for us.
Overall, i will back next time.

Helpful?
Thank ars127
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Paris, France
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed November 7, 2013

This was our second stay at the NH Amsterdam Centre. The staff were very helpful checking in, our room was spotless, very modern and very quiet. Breakfast buffet was dangerously delicious and the hotel is just down the street from the Rijksmuseum and the vanGogh Museum. Also, right in front of the hotel is the No. 1 tram line (that leads to the Central train station) that makes it so easy to go to the other museums along the way and to see the canals, etc. The hotel is also a short walk to the beautiful Vondel Park and a very chi-chi shopping neighborhood. So, altogether, this hotel, reasonably priced, is just ideal for Amsterdam visitors.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank foodie78247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Amsterdam Centre

Property: NH Amsterdam Centre
Address: Stadhouderskade 7, 1054 ES Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Vondelpark
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in Amsterdam
#17 Green Hotel in Amsterdam
#36 Business Hotel in Amsterdam
#64 Luxury Hotel in Amsterdam
#78 Romantic Hotel in Amsterdam
#89 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Amsterdam Centre 4*
Number of rooms: 232
Official Description (provided by the hotel):
The luxurious four-star NH Amsterdam Centre is conveniently located in the city centre of Amsterdam opposite the Leidse Square within walking distance of Vondelpark, Heineken Brewery, and the world famous Rijksmuseum featuring a slew of Dutch masterpieces, including Rembrandt's The Night Watch. ... more   less 
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Also Known As:
Nh Amsterdam Centre Hotel Amsterdam
Nh Hotels Amsterdam
Nh Hotel Amsterdam

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