This was a decent hotel with some high spots, and a potentially damaging problem resolved. We had excellent support on the day we arrived from the Dutch receptionist who spoke excellent English. She gave us clear directions to reach the hotel after the Tourist Information Office had sent us entirely the wrong way. She also offered excellent suggestions of local restaurants based on our preferences. She was a treasure, including ensuring that my wife and I got a double bed. Indeed all the staff were friendly and helpful.
Our room, overlooking the inyard as beneficially indicated by other reviewers was spacious. The shower room wasn't wonderful but the shower worked really well. The bedroom walls had been patched, and would look much better for a coat of emulsion, but it was clean and warm. The double bid did drift apart on the last night, but this was potentially funny rather than a major problem.
The one potentially major concern was that we had Dutch friends who had booked to join us for one night. When they arrived they were told the hotel had been overbooked and they had been booked into another hotel. After some assertiveness our Dutch friends were told they could stay where they had booked, but their room was much smaller than ours. This was resolved, so I don't want to make too much of it, but it is a practice that will leave clients doubtful about booking here. I'd be pleased to hear that will discontinue this practice.
Nonetheless, I think this was a rare event, although I did note another review, and have booked to stay here again in May, when I expect we will have a good stay again.
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- Also Known As:
- Victorie Hotel Amsterdam