Whatever you do - don't give them your credit card details!
We paid cash for the stay - but reserved the hotel with a credit card.
When we arrived, we were asked to pay a €60 deposit, which was fine.
Unfortunately, we lost two keys (we had three rooms in total) during our stay - and were advised they would keep the deposit to cover costs - which was fine - fair enough.
When we got home, we found they had also charged our credit card with €200! That is €260 for two keys! Locksmiths must cost a fortune in Amsterdam.
We have tried to complain but to no avail. Avoid this hotel at all costs, and don't give them your credit card details!
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- Also Known As:
- Monopole Hotel Amsterdam