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“Loved the original Dutch feel”

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Hotel des Arts Amsterdam
Ranked #256 of 365 Hotels in Amsterdam
Canberra
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Loved the original Dutch feel”
Reviewed July 19, 2011

We stayed in the family room offered at Hotel Des Arts with our family of 5. All though the room was small, this was no surprise as it was clearly stated in the Internet advertising. The bedding was very comfortable and the area was quiet. The location was perfect and all the main tourist areas were just a short walk away. Our family especially loved the breakfast which was simple, but fresh and typicaly Dutch.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank famonhols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 1, 2011

We (two friends) booked this for a 30th birthday party. There were around 15 of us, so our choice was limited, but this had a lot of vacancies.

There are a few bad points - the guy at the counter is pretty rude and, more importantly, is unhelpful provides poor service. We booked a twin, only one of the beds was made up, and he wouldn't fix it himself, saying we had to wait for the maid in the morning. So, sleep was uncomfortable. He also wouldn't let one of our friends in (even though he had ID) until the lead booker arrived. You have to wonder why he works in the service trade, to be honest. Our TV didn't work, but we were only there for two nights, so we didn't bother to ask him to fix it.

There are no real facilities to be honest - kettles in the room but no tea/coffee or milk; cold drinks available but for €2.50, and a 4% surcharge for cards; no internet; forboding TV room.

You could do a lot better, but it's OK in a fix.

Good points? The hotel is in a good area - near the party areas, but on a quiet, but main street itself.

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Jezza_81186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Amsterdam hotels

Winterthur, Switzerland
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 30, 2011

This unique family runned hotel was a great place for our first visit to Amsterdam. The owners are very kind and helpful as the hotel is clean and we felt like at home. The breakfast room is really cute and romantic. It`s true that you hear a lot through the walls but the other guests were very pleasant and it was quiet at night. What do you expect in such a original and historical building? Hope we got a little space when we come again.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank katjanoack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 13, 2011

The hotel looks so nice on the photos, family run hotel in a 17th century building off the Canal; as soon as you puch open the door you get a faint smell of stain tobacco smoke which seems to haunt the whole joint.. You go upstairs after being ordered to pay for your entire trip (they are probably used to travellers leaving immediately they have seen the rooms); Said rooms are cheerless and bare, a good place to commit suicide..As for breakfast which we had read somewhere was very hearty well it all came out of plastic bags , the ham, the cheese and even the horrible industrial bread and bottled 'orange' juice. This is one of the worst hotels I have stayed in and so I left and found something far better and cheaper, The seven bridges (half the price, clean and welcoming)..

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank madamedestael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 3, 2010

The hotel's website photos promise cheerful, colorful rooms, but my room (and a couple others I saw) was more like staying in a prison cell, cramped, colorless, viewless, FREEZING COLD, and NOISY ALL NIGHT. Breakfast - included only if you book through the hotel - is cold hard-boiled eggs, cold rolls, cold bland cheese slices, cold cheap meat slices, and awful coffee. Good location, but Amsterdam's small, everything's walkable. Could have gotten the same kind of nothing room for half the price elsewhere - I looked. NO PHONES in the rooms, and they lost my phone messages.They did, however, tell my callers when I had come in - and when I would be getting up. An overseas caller asked if they would allow an incoming one-minute phone call to me at the lobby at midnight, when lines are silent. A big NO to that. Internet? Don't ask.

Stayed November 2010, traveled solo
Helpful?
1 Thank Innocenttourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webster Groves, Missouri
Level Contributor
142 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed August 11, 2008

If you like a cranky old man who appears to be ready for a fist fight when you check in....this place is for you!

The lady who took our reservation was very nice, offering us a room for one night when there is usually a 3 night minimum.

Apparently, Senor Big Cheese didn't agree and almost came across the reception desk at me when I asked about it. The room rate and actual room reserved (canal view) did not match what we were originally quoted, nor what we were given.

He showed me an email with an agreed upon higher rate (didn't match confirmation) which I agreed to as long as I got the canal view room. He refused and was seething mad. And charged extra for the 5th person.

A long climb up very narrow stairs resulted in a sufficient room with a loft and decorated in a nautical theme. Clean, spacious enough for four or five CLOSE family member and a decent bathroom made for an okay room; but not what we paid for.

Later he wouldn't allow us to use the computer in the parlor area so we couldn't access the printer to show him the electronic version of the confirmation so we had to access the internet at a coffee shop. Not exactly the ideal solution when it's you and your 15 year-old son.

Breakfast was standard Netherland fare and was acceptable, but the cranky old man syndrome doesn't work too well for repeat guests. It's a quaint setting over the canal...if only we could have seen it.

Won't be returning here until the old man croaks and new customer service is established.

  • Liked — The way the spittle increased exponentially as a function of the Manager's anger.
  • Disliked — Feeling like I had just arrived at Dachau.
  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Tuxmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 23, 2007

Nice clean friendly hotel, very well located for the centre of Amsterdam. No problems with this hotel, come in on the train from the Airport just go right up the centre Street and keep on walking. No issues with the hotel and we stayed there over new year. by the way, new year in Amsterdam is excellent.

  • Liked — Location
  • Disliked — Our room was right at the top of the hotel.
  • Stayed December 2003, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mykel75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel des Arts Amsterdam

Property: Hotel des Arts Amsterdam
Address: Rokin 154-156, 1012 LE Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #256 of 365 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel des Arts Amsterdam 2*
Number of rooms: 20
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