Group of 5 girls on a long weekend in Amsterdam
Booked this apartment as it seemed good value and the photos looked amazing
Options given for picking up the keys were either at the main office, at the apartment and at the airport
We chose at the airport and I emailed them directly to confirm that we would be collecting the keys there.
When we arrived the keys weren't there so we arranged to meet a rep at the apartment. They couldn't get there til 2:30 so we had to hang around. The rep at the hotel marked on a map where the apartment was located.
We made our way to the apartment and discovered that it was not marked correctly on the map and was actually much further out of town.
The rep did not arrive until 2:45pm and then did not know a lot about the apartment or facilities.
We were so disappointed that the lift was not working as I'd read the previous reviews that said the lift hadn't worked and those were left months ago! I asked the rep if they were going to sort out the lift and he said yes but 4 days later it still didn't work.
The apartment is very large, light and airy which is great but there were no mirrors in the apartment apart from one in the bathroom (not great for 5 women getting ready)
The apartment was tired looking and in need of a paint.
- Reservation Options:
- TripAdvisor is proud to partner with Agoda and Hotels.com so you can book your PH Apartment Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.