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“Couldn't wait to leave”

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Amsterdam House Hotel
Ranked #249 of 367 Hotels in Amsterdam
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Couldn't wait to leave”
Reviewed November 30, 2013 via mobile

Despite clever photos posted on the website, our room was so small we had to put the waste paper basket in the bathroom to move round the bed. There was no space for our cases. Having stayed in tiny rooms in New York, Paris etc, at least they were chic. This was Just grotty, dirty, with jumble-sale furniture. Torn curtains, electrical wiring out of the wall joined with insulating tape. TV didn't work and I told them on the first morning, but they did nothing about it. They made us pay in advance for the full stay, presumably because others have jumped ship. This hotel relies on its location, which is excellent, but we were desperate to check out. It spoiled our stay in Amsterdam.

Stayed October 2013, traveled as a couple
Helpful?
5 Thank Wellyman_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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323 reviews from our community

Traveler rating
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    24
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • Dutch first
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English first
Cheltenham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 27, 2013

If you decide to stay at this hotel, I never would again, check the room before you take it! The hotel is tired and neglected and needs money spent on it. The staff were friendly and breakfast was ok. We never saw the manager or owner to mention the poor cleanliness of the room , which was very expensive for it's condition. I think the hotel thrives on the location.

I can't imagine how the "excellent" award has been given by Trip Advisor, have you been there?

Room Tip: Choose a different hotel.
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Harry918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Amsterdam hotels

Bristol
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 8, 2013

The city should be ashamed of offering accommodation like this to visitors. We stayed the weekend of the marathon. The room had the following problems;
*Dirty torn carpet with a tear in it which I tripped over
*Dirty curtains which weren't even matching and a broken blind
*Dirty , paint-spattered furniture .....a random collection of broken old bits and pieces.
*Dirty, mouldy shower area; shower fitment coming off wall, paint peeling off the floor and a loose drain cover
*Dirty, greasy tray for shampoos etc.
*Cigarette burns on shelves.

The location is wonderful but not wonderful enough to compensate for this disgraceful accommodation.

Stayed October 2013, traveled with friends
Helpful?
3 Thank girls2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundalk, Ireland
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed November 2, 2013

Great location, nice staff, questionable cleanliness, no bar, no restaurant,continental breakfast included for one morning only, if you want your eggs cooked differently to boiled you are told to cook your own. I was there for the Amsterdam Marathon and left my expensive sports watch behind, I am finding it very difficult to get the 'hotel' to mail it to me. Don't pay extra for a canal view as you won't be able to see for the condensation, our stay cost €520 for 3 nights.
Trip Advisor awarded this 'hotel' an excellent award, I presume they didn't visit it.

Room Tip: stay somewhere else
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dualta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amshouse, Manager at Amsterdam House Hotel, responded to this review, November 9, 2013
This lovely lady came to us with a group of 12 irish friends of which 3 were doing the marathon.
They trashed the place and were more than intoxicated to have any awareness of where they were.
2 days later a friend collected her items back from the hotel so they never had to be send.
She wrote me that she wanted her items, and I told her, her party was not welcome anymore in our hotel.. beware of this group! they will destroy your reputation by just being there.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax , NS! Canada
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed October 16, 2013

Stayed there for 3 nights on the first leg of our three week European trip. This was our second time in Amsterdam. The last time we stayed in the Museum area and glad we made the choice to stay in the canal district as it is very centrally located. Staff we very helpful and friendly. Room was smaller than previous accommodation but adequate. On our last night we bought some cheese and wine, sat outside the hotel and had a picnic while taking in the sights on the canal. Breakfast was good. Every morning when we ate, there was a woman who we presumed was was a guest as well but found out she was the owner. I found it rather strange that she didn't speak to us at all seeing that this was a small hotel. If you get a chance have a tour of the boathouse just across from the hotel and owned by them. From the outside it doesn't look like much but the inside is quite something. Not sure what the cost would be but definitely worth considering as an alternative to staying in the hotel.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Al W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremont, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 14, 2013

The Hotel Eureka is in a great location. Located on the Amstel river canal in the city center. My wife and I have stayed here 6 times and we love everything about this hotel. The rooms are clean and comfortable. They serve a great breakfast. The staff is very helpful.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tomfremont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amsterdam House Hotel

Property: Amsterdam House Hotel
Address: 's Gravelandseveer 4, 1011 KM Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Centrum , Binnenstad
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #249 of 367 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Amsterdam House Hotel 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Amsterdam Hotel

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